Home/NPS Software/Promoter.io vs AlchemerUpdated on: March 28, 2024

Compare Promoter.io vs Alchemer

Remove
Promoter.io
Promoter.io NPS Software (77 Ratings)
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Visit Website

ADD PRODUCT
Remove
Promoter.io

Promoter.io

NPS Software (77 Ratings)
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Visit Website

Overview

Summary

Promoter is an enterprise feedback management software used to capture customer feedback using the Net Promoter System. You can create a survey with ease and interact with your customers on a channel to get feedback with Promoter. You can also measure and analyze key segments of customer feedback to know how they feel and to predict behavior. Customer feedback can also be responded to, so as to improve and strengthen the existing relationship and developing a sense of trust and loyalty in the customer. Promoter’s easy-to-use dashboard with its impressive UI gives you the ability to manage and respond to customer feedbacks within the dashboard, without needing to switch back and forth between client emails. Its analytical tools help to filter NPS data by different variables – this provides an idea of your performance and helps understand your customer types. Promoter goes beyond just being a great NPS tool for survey as with it, you discover your ideal customer preferences so as to create more powerful marketing efforts that produce significantly better results in sales. Promoter’s trusted and complete solution will help users navigate through each phase of an optimum approach to Net Promoter, resulting in higher response rates, actionable customer feedback, accurate insights and a rapid customer-base growth. ..show more

Alchemer is a comprehensive enterprise online survey software enabling companies to design personalized surveys to collect and analyze data. Companies are delivered exceptional data-driven insights to help them take appropriate actions for business growth and improvement. Numerous esteemed companies like Salesforce, Verizon, Adobe, Urban Outfitters, etc. also rely on the services offered by this platform. Alchemy offers an exhaustive set of features to create and publish highly engaging surveys. Companies can collect customer data conveniently with well-crafted surveys that help them hone their product and service delivery. The platform lets companies create responsive surveys instantly with pre-designed or customizable templates, equipped with smart tools. Furthermore, Alchemer automates all processes and lets users streamline the data collected. Beyond this, businesses can identify, access, and manage their audience in an efficient way with this software. Seamless integration with panel providers like Clint and Lucid helps companies improve market research and enhance their overall business plans and sales. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Antonio, Texas

Louisville, Colorado / +1 800-609-6480

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

No Pricing Info Available Please check Website
Collaborator
$49 /User/Month

$300 per User billed Yearly

Simple Polls and Surveys

Features

  • Unlimited surveys
  • Unlimited questions
  • No per response charges
  • 25 essential question types
  • Data exports (CSV, PDF, PPT, XLS)
  • Email support
Professional
$149 /User/Month

$1020 per User billed Yearly

Features

  • Includes features of Collaborator plan, plus
  • Advanced question types
  • Advanced reports (profile, longitudinal)
  • Segment and filter reports
  • Advanced logic and piping
  • A/B split testing
  • Email and phone support
  • Disqualifications
  • API access
Full Access
$249 /User/Month

$1800 per User billed Yearly

All our features in one plan

Features

  • Includes features of Professional plan, plus
  • Max diff
  • Conjoint analysis
  • Crosstab reports
  • TURF reports
  • Open-text analysis
  • SPSS export
  • R scripts
  • Audio and video sentiment
  • Image heatmap
  • Data-cleaning tool
  • Custom scripting
Enterprise Feedback Platform
Custom

The software offers Enterprise Feedback Platform on basis of request.

View Price Page

SCREENSHOTS

Promoter.io Screenshots
Alchemer Screenshots
View 3 screenshot(s)

INTEGRATIONS

  • BigCommerce
  • Shopify
  • Salesforce

ALTERNATIVES

Top alternatives to Promoter.io

Zonka Feedback
Zonka Feedback
Startquestion
Startquestion
Trustmary
Trustmary
Customer.guru
Customer.guru
SatisMeter
SatisMeter

Top alternatives to Alchemer

Typeform
Typeform
Google Forms
Google Forms
Microsoft Forms
Microsoft Forms
SurveyMonkey
SurveyMonkey
Qualtrics Core XM
Qualtrics Core XM