Home/Reputation Management Software/Podium vs Trustpilot
Updated on: October 25, 2021

Compare Podium vs Trustpilot

92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Overview

Summary

Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. ..read more

Trust Pilot is an excellent customer review management software that assists web based businesses to build trust and create a connection with their customers. As per the current market scenario, there are thousands of businesses open wide for us, providing us numerous options to choose the best. But the question arises, how do we differentiate between the beneficial and the hazardous? To help us choose the best, Trustpilot is a free and open to use software for every company and consumer, an application where everyone can share product reviews. Sharing experiences helps others in making better choices and also benefits the companies in making better sales. It is a proven fact that before buying any commodity, a high proportion of the population first check the web and go through the messages commented by the pre-users. It is there everyone understands how reliable a product or a brand is. And Trust Pilot helps the brand in gaining that reliability. From baby products to high-tech technological goods, comments on the standards and usage of every good are available on the site. Trustpilot does not only help customers buy prudent products but also helps corporations get better sales and stand out in the market with a favorable reputation. They provide a free starter pack for the beginners and a wide range of premium plans for professionals. ..read more

Features

Campaign Management

Customer Review Platform

Gamification

Response Management

Review Monitoring

Sentiment Analysis

Social Media Metrics

Social Media Monitoring

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Lehi, Utah - 84043 / 1-833-276-3486

Copenhagen, Denmark / +45 89 87 15 73

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Podium
Custom

Features

  • Capture leads
  • Respond to Webchat
  • Assign messages
  • Identify read and unread messages
  • Automatically direct visitors
  • Manage everything from your phone or desktop

Powerful on their own.
Even better together.

Features

  • Inbox
  • Reviews
  • Webchat
  • Payments
  • Surveys
  • Teamchat
  • Videochat
  • Campaigns

Contact the vendor to get the latest pricing detail.

View Price Page
Free
Free

Free Forever

Plan Features

  • A basic starter package that makes it easy to collect and respond to reviews
Lite
$299 /Month

$299 per Month billed Yearly

Showcase reviews on your website & clearly demonstrate marketing ROI.

Plan Features

  • A basic starter package that makes it easy to collect and respond to reviews
  • Review email invitations and Lite makes it easy to showcase your stars and TrustScore on your website with a variety of Trustboxes best suited for you.
Pro
$549 /Month

Plan Features

  • Give your marketing & sales a significant boost with a wide range of customizable tools.

  • A comprehensive, ready-to-go solution that makes it easy to collect, respond, analyze, and showcase reviews to help improve ALL your sales and marketing efforts.
Enterprise
Custom

Plan Features

  • Full access to Trustpilot Business with superior integrations, data protection & account management.
  • Everything in Pro and ideal for growing & established brands that require a customizable review solution.

Contact the vendor for detailed pricing information

View Price Page

SCREENSHOTS

Podium Screenshots
View 9 screenshot(s)
Trustpilot Screenshots
View 4 screenshot(s)

ALTERNATIVES

Top alternatives to Podium

BirdEye
BirdEye
Trustpilot
Trustpilot
Mention
Mention
Brand24
Brand24
Yotpo
Yotpo

Top alternatives to Trustpilot

Yotpo
Yotpo
BirdEye
BirdEye
Mention
Mention
Brand24
Brand24
Podium
Podium