Home/Reputation Management Software/Podium vs ThryvUpdated on: March 28, 2024

Compare Podium vs Thryv

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Thryv
Thryv CRM Software (558 Ratings)
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Thryv

Thryv

CRM Software (558 Ratings)
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Overview

Summary

Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. ..show more

Thryv is a platform that enables businesses to meet modern customer’s expectations simply and efficiently in today’s era. It is a highly secured and easy-to-use Business Management Platform that automates tasks while also putting the customers at the center of the business. The platform enables users to reach more customers by letting them find their customers at the right time, the right way. They can plan their daily activities through calendar sync, automated reminders, and conversations in one inbox. Thryv enables businesses to accept secure payments at low, competitive rates from anywhere and securely. Users can request reviews quickly and get notified instantly, thus allowing them to respond simultaneously. Other value-added features that users can utilize include Marketing Automation, Document Storage and Sharing, Social Media Management, Reputation Management, and online presence enhancement. It allows businesses to offer their customers an interactive login area and also sync their business info across 60+ listings websites like Google, Yelp, Facebook, and more, thus giving them a modern and mobile-ready website. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Lehi, Utah / +1-833-276-3486

Dallas, Texas / +1 844-339-6334

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Essentials
$289 /Month

Features

  • 1000 contacts
  • Up to 3 team members
  • Capture online reviews instantly
  • Easy to use text marketing
  • 100s of app integrations
  • Secure & simple payment processing
Standard
$449 /Month

Features

  • Unlimited contacts
  • Unlimited team members
  • Includes features of Essentials plan, plus
  • Personalized setup & onboarding
  • Website reporting & customization
  • Automated review invitations
  • Customized branding
  • Multimedia marketing messages
Professional
$649 /Month

Features

  • Unlimited contacts
  • Unlimited team members
  • Includes features of the standard plan, plus
  • Automation that streamlines tasks
  • Round-robin lead routing
  • Personalized automated FAQs
View Price Page
Basic (Thryv Command Center)
Free

Features

  • Centralized Inbox: 3 channels
  • TeamChat: 30-day viewable chat history
  • Phone & Video Calls: 60 minutes
  • Support: Email & online community only

Note:

  • Limited to 5 users
  • Special pricing available for teams of 10 employees or more. Starting at $16/seat/month. Command Center users can also purchase an additional 100 minutes per month for just $5.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month

Plus (Thryv Command Center)
$20 /User/Month

Per Seat Per Month

Features

  • Centralized Inbox: 6 channels
  • TeamChat: 12-month retention
  • Phone & Video Calls: 300 minutes
  • Support: Phone, email, chat and online community

Note:

  • Unlimited seats may be purchased
  • Special pricing available for teams of 10 employees or more. Starting at $16/seat/month. Command Center users can also purchase an additional 100 minutes per month for just $5.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month
Professional (Thryv Command Center)
$30 /User/Month

Per Seat Per Month

Features

  • Centralized Inbox: Unlimited channels
  • TeamChat: Unlimited retention
  • Phone & Video Calls: 600 minutes
  • Support: Phone, email, chat and online community

Note:

  • Unlimited seats may be purchased
  • Special pricing available for teams of 10 employees or more. Starting at $16/seat/month. Command Center users can also purchase an additional 100 minutes per month for just $5.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month
Plus (Thryv Business Center)
$199 /Month

Per Location

Features

  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management
  • 20 GB File Storage
  • Email & SMS Marketing Messages (Up to 5,000 messages)

Note:

  • All package levels require a one-time onboarding fee of $250 and a monthly $9 support fee. Free Command Center subscription included.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month
Professional (Thryv Business Center)
$349 /Month

Per Location

Features

  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management(12 posts/month)
  • 50 GB File Storage
  • Professional Website(Up to 15 pages)
  • Email & SMS Marketing Messages (Up to 10,000 messages)

Note:

  • All package levels require a one-time onboarding fee of $250 and a monthly $9 support fee. Free Command Center subscription included.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month
Unlimited (Thryv Business Center)
$499 /Month

Per Location

Features

  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management(12 posts/month)
  • Unlimited File Storage
  • Professional Website(Up to 15 pages)
  • Email & SMS Marketing Messages (Unlimited)

Note:

  • All package levels require a one-time onboarding fee of $250 and a monthly $9 support fee. Free Command Center subscription included.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month
Plus (Thryv Marketing Center)
$199 /Month

Per Location

Features

  • Enhanced Local Listings (7 key sites)
  • Run up to 2 Paid Campaigns
  • Landing Page Templates
  • Online Presence Optimization
  • Real-Time Analytics
  • AI Powered Recommendations
  • Track up to 3 Competitors

Note:

  • All package levels require a monthly $9 support fee. Free Command Center subscription included.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month
Professional (Thryv Marketing Center)
$349 /Month

Per Location

Features

  • Enhanced Local Listings (60+ sites)
  • Run up to 5 Paid Campaigns
  • Landing Page Templates
  • Online Presence Optimization
  • Real-Time Analytics
  • AI Powered Recommendations
  • Track up to 10 Competitors
  • Website Heat Mapping
  • Professional Website (Up to 15 pages)

Note:

  • All package levels require a monthly $9 support fee. Free Command Center subscription included.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month
ThryvPay
Others

Processing rates starting at

Basic: 2.60% + $0.30 per Transaction

Plus: 2.55% + $0.30 per Transaction

Professional Rates: 2.50% + $0.30 per Transaction

Features

  • Basic Rates
    • No minimum monthly processing volume
    • Card-not-present/online processing rate: 2.9% + $0.30
    • Bank Transfers Fees: minimum $1, 1% up to max of $9
    • Scheduled Payment Fee: $1 per payment
    • Deposit Fee: $0
  • Plus Rates
    • $40k+ monthly processing volume
    • Card-not-present/online processing rate: 2.85% + $0.30
    • Bank Transfers Fees: minimum $1, 1% up to Max $8
    • Scheduled Payment Fee: $0.50 per payment
    • Deposit Fee: $0
  • Professional Rates
    • $100k+ monthly processing volume
    • Card-not-present/online processing rate: Custom rate starting at 2.75% + $0.30
    • Bank Transfers Fees: minimum $1, 1% up to $7
    • Scheduled Payment Fee: $0 per payment
    • Deposit Fee: $0

Note:

  • No processing fees on your first $2,000 of transactions.

Add-Ons

  • Thryv Signatures - Get 5 free signatures a month!
  • Website Builder - Starting at $19 /month
  • HIPAA Secure - $29 /month
View Price Page

SCREENSHOTS

Podium Screenshots
Thryv Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • BigCommerce
  • Airtable
  • Calendly
  • WordPress
  • Stripe Payments
  • Jotform
  • MailChimp
  • Square Point of Sale
  • PayPal
  • Google Meet
  • Quickbooks
  • Zapier
  • MYOB
  • Clover
  • Zoom
  • Xero

ALTERNATIVES

Top alternatives to Podium

BirdEye
BirdEye
Opinion Stage
Opinion Stage
Stadium
Stadium
Trustpilot
Trustpilot
Mention
Mention

Top alternatives to Thryv

HoneyBook
HoneyBook
Podium
Podium
Quickbooks
Quickbooks
Hibu
Hibu
Housecall Pro
Housecall Pro