Compare Podium vs Starfish Reviews

Summary

Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. ..show more

Starfish Reviews is a great Wordpress plugin for anyone who is looking to include the option of visitor-generated reviews on their websites. Users can customize their funnel and begin by installing the plugin on their website. This puts them in complete control of the data, making the tool much cheaper than other similar options. Users can send their funnel URL to all their customers and followers right from their newsletter app, email, CRM, and the like. The generated funnel then automatically encourages satisfied clients to leave behind a review, helping users boost the social score of their website. The resulting influx of ratings would enable users to boost and showcase their overall digital reputation, while also improving the SEO score and influencing potential leads to choose them over their competitors. Via relevant integrations, Starfish Reviews helps users to get more positive reviews on platforms such as Google Business, Facebook, Yelp, Amazon, Foursquare, Yellow Pages, and the like. ..show more

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

• BigCommerce
• Airtable
• Calendly

• WordPress
• Trustpilot

Top alternatives to Podium

BirdEye

Opinion Stage

Stadium

Trustpilot

Mention

Top alternatives to Starfish Reviews

Trustpilot

BirdEye

Mention

Yotpo

GoSite