Home/Reputation Management Software/Podium vs SaleslaUpdated on: March 28, 2024

Compare Podium vs Salesla

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. ..show more

Salesla is a platform that helps online sellers to grow their product reviews and seller feedback. The software is mostly used by sellers who sell on e-commerce sites like Amazon, WooCommerce, Shopify, and Magento stores. Using Salesla, users can create a workflow to automate customer emails, and the tool will send them to the right customers at the right time. It also lets users infuse customer emails with a personal touch. They can attach branded Email Header, Custom Buttons, Product Images, Order Info, and much more to crack customer interaction like a pro. Salesla consists of an analysis tool that enables the users to analyze different sales aspects of their business based on email open rate, feedback, orders, and reviews. They can also monitor overall account health in the Overview section. The platform notifies its users every time they get a bad product review or negative seller feedback so that they have a chance to get in touch with the customer and provide a resolution and satisfy them. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Lehi, Utah / +1-833-276-3486

Bangalore, India / +91-73377 13444

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Essentials
$289 /Month

Features

  • 1000 contacts
  • Up to 3 team members
  • Capture online reviews instantly
  • Easy to use text marketing
  • 100s of app integrations
  • Secure & simple payment processing
Standard
$449 /Month

Features

  • Unlimited contacts
  • Unlimited team members
  • Includes features of Essentials plan, plus
  • Personalized setup & onboarding
  • Website reporting & customization
  • Automated review invitations
  • Customized branding
  • Multimedia marketing messages
Professional
$649 /Month

Features

  • Unlimited contacts
  • Unlimited team members
  • Includes features of the standard plan, plus
  • Automation that streamlines tasks
  • Round-robin lead routing
  • Personalized automated FAQs
View Price Page
No Pricing Info Available Please check Website

SCREENSHOTS

Podium Screenshots
Salesla Screenshots
View 1 screenshot(s)

INTEGRATIONS

  • BigCommerce
  • Airtable
  • Calendly
    NA

ALTERNATIVES

Top alternatives to Podium

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BirdEye
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Stadium
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Top alternatives to Salesla

Trustpilot
Trustpilot
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BirdEye
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Mention
Yotpo
Yotpo
GoSite
GoSite