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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Podium logo
Reputation Management Software

4.6 2,169 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Revi logo
Reputation Management Software

3.8 14 user ratings

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Overview

Description Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. Read more Revi software is a platform used to manage customer reviews for your ecommerce business. Everything is automated in Revi. Within a few days of their purchase, your clients will receive an email requesting them to post a review. To improve your search engine rankings, collect customer feedback and publish it on social media. Manage your website's customers and automate the sharing of the best comments on Facebook and Twitter. Dashboard allows you to track response percentages, analytics, and configuration. Some of their features include - Potentially improved search engine results rankings. When producing results rankings, search engines consider the number of times a business name appears. This is boosted by posts that include your company's name. Revi works perfectly in the main content managers like Prestashop, Magento, Opencart, WooCommerce. One of their most interesting features is that it is completely customizable. Regardless of the content manager you use or the industry in which your company operates, you may now have a customised version of Revi. Different components of your consumers' experience, such as the product, delivery, and/or customer service, will be valued differently. Read more
Pricing Options
  • Free Trial Available
  • Starts at $249.00.
  • Free Trial Not Available
  • Revi Offers Free-forever plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    86%
  • Momentum
    62%
  • Popularity
    83%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    66%
  • Momentum
    66%
  • Popularity
    77%
SaaSworthy Awards # 4 Fastest Growing # 8 Most Popular
Not Available

Features

Total Features
8 Features
7 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 5 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.6/5 2,169 user ratings
    3.8/5 14 user ratings
    Ratings Distribution
    • Excellent

      75.6%
    • Very Good

      18.1%
    • Average

      2.6%
    • Poor

      0.7%
    • Terrible

      3.1%
    • Excellent

      64.3%
    • Very Good

      7.1%
    • Average

      0%
    • Poor

      0%
    • Terrible

      28.6%
    Review Summary

    Reviewers generally agree that Podium is an effective platform for businesses looking to manage customer interactions and boost their online presence. Common praise includes its ease of use, comprehensive features, and ability to centralize customer communication into a single platform. Reviewers also appreciate its ability to enhance customer satisfaction and streamline business operations. While some users have reported occasional glitches and setup challenges, overall, Podium is highly regarded for its user-friendly interface, time-saving capabilities, and positive impact on business growth.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $249.00.
    • Free Trial Not Available
    • Revi Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Essentials $249.00 $289.00 per month

    Standard $409.00 $449.00 per month

    Professional $599.00 $649.00 per month

    Free Free

    Pro Others

    Premium Others

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Revi screenshot
    + 4 More
    Videos Video Thumbnail
    + 1 More
    Not Available

    Vendor information

    Company Details Located in: Lehi, Utah Located in: Valencia, Spain
    Contact Details

    +1-833-276-3486

    https://www.podium.com/webchat/

    Not available

    https://revi.io/

    Social Media Handles

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