Compare Podium vs Reptrics

Remove All ADD PRODUCT Podium Reptrics	91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Podium Reputation Management Software (2251 Ratings)	84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Reptrics Reputation Management Software (3 Ratings)
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ADD PRODUCT	91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Podium Reputation Management Software (2251 Ratings)	84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Reptrics Reputation Management Software (3 Ratings)
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Overview

Summary

Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. ..show more

Reptrics software is a platform used to engage customers and capture real-time feedback. The software offers Multiple channels and data sources feeding to measure customer sentiment and satisfaction. Collaborate with teams to manage responses to automate workflows. It integrates with Salesforce, Hubspot, and more. Small, Medium companies make use of the software. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement
Response Management Allows timely responding to the feedback given by the product users/hotel guests
Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
Social Media Metrics Users can measure and improve social media marketing performance
Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Lehi, Utah / +1-833-276-3486

Tampa, Florida / 1-866-203-2399

API

N/A

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Essentials $289 /Month Features 1000 contacts Up to 3 team members Capture online reviews instantly Easy to use text marketing 100s of app integrations Secure & simple payment processing Standard $449 /Month Features Unlimited contacts Unlimited team members Includes features of Essentials plan, plus Personalized setup & onboarding Website reporting & customization Automated review invitations Customized branding Multimedia marketing messages Professional $649 /Month Features Unlimited contacts Unlimited team members Includes features of the standard plan, plus Automation that streamlines tasks Round-robin lead routing Personalized automated FAQs View Price Page	Start Free Deeply understand how your customers are using your product, collect and close the loop on feedback so you can improve adoption and overall experience Features Analytics Surveys and Feedback Grow $499 /Month billed Yearly Drive product adoption at scale in a highly personalized way by combining user analytics with targeted in-tool engagements and closed-loop feedback. Features Analytics Surveys and Feedback Online Reviews In-Tool engagements Recommended Actions Enterprise $1500 /Month billed Yearly Leverage the complete Reptrics platform across your entire product portfolio with increased support. Features Analytics Surveys and Feedback Online Reviews In-Tool engagements Recommended Actions Enterprise Integrations Multi-Product Capabilities View Price Page