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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Podium logo
Reputation Management Software

4.6 2,169 user ratings

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Overview

Description Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. Read more Opinion Stage is an online content creation software that enables you to create free polls, surveys, quizzes, and forms that are highly engaging and interactive. It helps you improve social sharing, content engagement, and dwell time by using polls and quizzes. With Opinion Stage, you can integrate a lead form inside a highly engaging poll, form, or quiz to get up to 200% more leads. You can use the quiz questions to qualify your leads and assign contact information to quiz answers. You can use graphic interactive surveys and forms to collect more and better data. You can use a user-friendly analytics dashboard to rapidly and simply examine results. With a customised interactive quiz or survey, you can help your consumers choose the appropriate product or service based on their interests and requirements. You can also add ads into and around your polls and quizzes to increase CTR and ad income. You can make something from scratch or use a template. Additionally, to fit your brand, you can fully personalize the tools with your sizes, colors, and fonts. Read more
Pricing Options
  • Free Trial Available
  • Starts at $249.00.
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever and Custom plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    86%
  • Momentum
    62%
  • Popularity
    83%
SaaSworthy Awards # 4 Fastest Growing # 8 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 2,169 user ratings
5/5 44 user ratings
Ratings Distribution
  • Excellent

    75.6%
  • Very Good

    18.1%
  • Average

    2.6%
  • Poor

    0.7%
  • Terrible

    3.1%
  • Excellent

    95.7%
  • Very Good

    4.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Review Summary

Reviewers generally agree that Podium is an effective platform for businesses looking to manage customer interactions and boost their online presence. Common praise includes its ease of use, comprehensive features, and ability to centralize customer communication into a single platform. Reviewers also appreciate its ability to enhance customer satisfaction and streamline business operations. While some users have reported occasional glitches and setup challenges, overall, Podium is highly regarded for its user-friendly interface, time-saving capabilities, and positive impact on business growth.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $249.00.
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Essentials $249.00 $289.00 per month

Standard $409.00 $449.00 per month

Professional $599.00 $649.00 per month

Basic Free

Starter $19.00 $29.00 per month

Small Business $65.00 $99.00 per month

Performance $199.00 $249.00 per month

Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Not Available Multiple Answer Poll Template
+ 1 More
Videos Video Thumbnail
+ 1 More
Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: Lehi, Utah Located in: Tenefly, New Jersey
Contact Details

+1-833-276-3486

https://www.podium.com/webchat/

Not available

https://www.opinionstage.com/

Social Media Handles

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