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Updated on: October 31, 2020

Podium vs LiveZilla

92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Overview

Summary

Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. ..read more

The LiveZilla live chat software is your answer to delivering on the customer expectation of instant redressal without having to invest in a huge customer support team. This easy-to-use, flexible software can be fully integrated with your server and domain, making it easy for you to connect with your users and website visitors in real time. LiveZilla has been developed with open source products, which means it can work independently on your systems, giving you full control and complete customer data privacy. The live chat features such as pro-active chat invites, automated responses to generic queries, chat transcript emails and integrated feedback make LiveZilla a robust, well-rounded customer support every business needs. ..read more

Features

Agent Scheduling

Call Me Option

Campaign Management

Co-Browsing

Customer Review Platform

Gamification

Knowledge Database

Offline Form

Persistent Chat

Response Management

Review Monitoring

Sentiment Analysis

Shortcut Messages

Social Media Metrics

Social Media Monitoring

Transfers

Video Chat

Visitor Targeting

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Lehi, Utah - 84043 / 1-833-276-3486

Singen, Germany

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Podium
Custom

Features

  • Capture leads
  • Respond to Webchat
  • Assign messages
  • Identify read and unread messages
  • Automatically direct visitors
  • Manage everything from your phone or desktop

Contact the vendor to get the latest pricing detail.

View Price Page
LiveZilla ONE
Free

Features

  • 1 Operator or Bot : Free
  • Non-expiring perpetual License
  • LiveZilla Apps
  • LiveZilla Knowledge Base
  • LiveZilla Statistics and Reports
  • LiveZilla GeoTracking
  • Unlimited Maximum number of Websites and Domains
  • Unlimited Maximum number of concurrent Chats and Tickets
  • Unlimited Maximum number of Contacts and Customers
LiveZilla PRO
$218.23 Others

New License / Initial Purchase

  • 2 Operators or Bots : $219.33
  • 3 Operators or Bots : $263.2
  • 5 Operators or Bots : $411.25
  • 10 Operators or Bots : $767.66
  • Unlimited Operators and Bots : $1206.32

Features

  • Includes features of LiveZilla ONE plan

The software offers Competitive Upgrade and Version Upgrade pricing options. For further details, contact the vendor.

View Price Page

SCREENSHOTS

Podium Screenshots
View 9 screenshot(s)
LiveZilla Screenshots
View 16 screenshot(s)

INTEGRATIONS

    NA
  • PrestaShop
  • WordPress
  • Joomla
  • Drupal
  • Magento

ALTERNATIVES

Top alternatives to Podium

BirdEye
Trustpilot
Brand24
Mention
Broadly

Top alternatives to LiveZilla

Zendesk Chat
tawk.to
LiveChat
Drift
Intercom