Compare Podium vs Amazeful

Summary

Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. ..show more

Amazeful is an intuitive reputation management platform that helps local businesses to automate their review collection process across different business-relevant websites in real-time. With Amazeful, companies can start to accumulate customer reviews on reputed platforms like Facebook, Google, Product Review, Tripadvisor and Yelp. Moreover, its user-friendly design helps companies collect maximum reviews in no time. The software sends an automated email or text message to valuable customers, asking them to get a particular business reviewed from its very own platform. Once the consumer clicks on this link, the software directs them to review the particular business online on sites such as Facebook, Google and more. Further, Amazeful enables businesses to get their reputation monitored on a simple and easy-to-use dashboard. Users can also use the same platform to add reviews and testimonials on their own site, using a wide variety of widgets made available. Thus showcasing the ultimate social proof to regular website visitors. ..show more

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

• BigCommerce
• Airtable
• Calendly

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