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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Pipedrive CRM logo
CRM Software

4.5 3,033 user ratings

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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Kustomer logo
Help Desk Software

4.4 801 user ratings

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Sponsored

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho CRM logo

Zoho CRM

CRM Software

4.2 5,340 user ratings

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Sponsored

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

monday sales CRM by monday.com logo

monday sales CRM by monday.com

CRM Software

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Overview

Description Pipedrive revolutionizes the sales process by providing a comprehensive platform that lets to track the sales pipeline, manage leads, and automate tasks all in one place. This high-powered tool ensures that never miss a follow-up and that focus is always on the right leads with its automated sales conversation capabilities. Real-time sales reports deliver insights directly to the fingertips, offering full transparency into the nuanced dynamics of the sales funnel. With Pipedrive, equipped with superior forecasting, explicit goal-setting, team monitoring, and advanced sales metrics tools that empower to make data-driven decisions swiftly and with confidence. The kanban-style dashboard is not just visually intuitive but also matches each step of the buyer's journey, allowing to seamlessly adjust the pipelines in alignment with deal progression, while timely notifications keep on top of follow-ups. Integration with essential apps streamlines the workflow, while importing data from spreadsheets or other software is a breeze, ensuring a smooth transition. With Pipedrive, not just managing a pipeline; are overseeing a seamlessly integrated sales ecosystem, where linking products or services to deals is simple, giving the leverage to navigate negotiations effectively and paint the bigger picture of the business achievements. Read more Kustomer is an efficient CRM solution that helps enterprises deliver robust support services to their clients. Powered by AI and process automation, the software goes beyond ordinary ticketing systems, standardising repetitive tasks such as contextualising conversations or sending a basic response. Thus enabling the support team to focus their energy on other relevant tasks. The intelligent system identifies subject matter within every inbound conversation and gets individual customers routed to the right resource. It also allows supervisors to track and intervene during live conversations, if needed. With the flexible software, enterprises can allow their customers to reach out from anywhere, at any time, using the channel of their convenience. Further, with Kustomer organizations get access to AI powered productivity tools, which ensures greater levels of collaboration, segmentation and content management. The software provides comprehensive data security through AWS in certified data centres. It applies security checks, third-party monitoring, to endure data security right at the code level as well as through the entire software development process. Read more Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. Read more Maximize their sales potential with monday sales CRM by monday.com, an innovative sales platform where customization meets efficiency no coding required. Ideal for the dynamic sales professional aiming to transcend traditional CRM boundaries, this tool empowers them to convert ideas and meetings into immediate, actionable tasks, propelling deal advancement with exceptional speed. Harness the power of AI-driven smart email templates that assure impactful correspondence, ensuring them strike the perfect tone with every client interaction. With monday sales CRM's intuitive design, them can effortlessly personalize their CRM experience to suit their unique workflow. The platform’s versatility allows for full customization; edit deal stages, introduce unlimited columns, and manage multiple pipelines simultaneously, tailoring the experience entirely to their business needs. The ability to adapt quickly and efficiently in the ever-evolving sales landscape is paramount, and monday sales CRM places that capability squarely in their hands. Whether you’re a solo entrepreneur or part of a bustling sales team, they’ll find that each feature within monday sales CRM is designed to streamline their process and make their job easier. Step into a world of organized, personalized, and smarter sales management with monday sales CRM. Take charge of their sales strategy and witness their productivity soar as every lead and deal is managed with precision and agility. It's more than just a CRM; it's their partner in sales success. Read more
Pricing Options
  • Free Trial Available
  • Starts at $14.0.
  • Free Trial Available
  • Starts at $89.0.
  • Free Trial Available
  • Starts at $14.0.
  • Free Trial Available
  • Starts at $12.00. Offers Custom plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    95%
  • Momentum
    65%
  • Popularity
    88%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    78%
  • Momentum
    67%
  • Popularity
    85%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    94%
  • Momentum
    71%
  • Popularity
    90%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    60%
  • Momentum
    65%
  • Popularity
    67%
SaaSworthy Awards # 3 Most Worthy # 2 Highly Rated # 12 Most Popular # 17 Fastest Growing # 1 Most Worthy # 5 Highly Rated
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 3,033 user ratings
4.4/5 801 user ratings
4.2/5 5,340 user ratings
Not Available
Ratings Distribution
  • Excellent

    63.5%
  • Very Good

    27.9%
  • Average

    5%
  • Poor

    1.4%
  • Terrible

    2.1%
  • Excellent

    53.1%
  • Very Good

    38%
  • Average

    7.2%
  • Poor

    1%
  • Terrible

    0.7%
  • Excellent

    45.5%
  • Very Good

    36.1%
  • Average

    12.7%
  • Poor

    3.4%
  • Terrible

    2.3%
Not Available
Review Summary

Pipedrive is generally well-received by users, with reviewers praising its ease of use, intuitive interface, and robust sales pipeline management capabilities. It is also lauded for its customization options, reporting features, and mobile app. However, some users have expressed concerns regarding its limited integrations, occasional bugs, and lack of advanced features found in more comprehensive CRM systems. Overall, Pipedrive is a solid choice for small businesses and startups seeking a user-friendly and effective sales CRM solution.

Kustomer garners praise for its user-friendly interface, customizable features, and robust reporting capabilities. Reviewers appreciate the platform's ability to manage customer interactions across multiple channels, such as email, chat, and social media, in a single, unified view. Additionally, Kustomer's automation tools are lauded for streamlining workflows and improving agent productivity. However, some users express concerns regarding occasional technical glitches and the need for improved integration with certain third-party applications. Overall, Kustomer is well-received for its comprehensive customer service features and its ability to enhance customer engagement.

Overall, reviewers found the software to be user-friendly, customizable, and scalable. Reviewers praised its affordability, extensive features, and ease of use. However, some users reported occasional glitches and a lack of advanced features. The software's customer support received mixed reviews, with some users lauding its responsiveness and others expressing dissatisfaction. Reviewers agreed the software is best suited for small and medium-sized businesses due to its simplicity and cost-effectiveness. The software was also seen as a capable solution for larger organizations, although it may lack some of the advanced features found in higher-priced competitors.

Not Available
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Pricing

Pricing Options
  • Free Trial Available
  • Starts at $14.0.
  • Free Trial Available
  • Starts at $89.0.
  • Free Trial Available
  • Starts at $14.0.
  • Free Trial Available
  • Starts at $12.00. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Essential $14.00 $24.00 per user / month

Advanced $29.00 $39.00 per user / month

Professional $49.00 $64.00 per user / month

Power $64.00 $79.00 per user / month

Enterprise $99.00 $129.00 per user / month

Enterprise $89.00 $89.00 per user / month

Ultimate $139.00 $139.00 per user / month

Standard $14.00 $20.00 per user / month

Professional $23.00 $35.00 per user / month

Enterprise $40.00 $50.00 per user / month

Ultimate $52.00 $65.00 per user / month

CRM Plus $57.00 $69.00 per user / month

CRM Flex $14.00 $14.00 per user / month

Basic CRM $12.00 $15.00 per user / month

Standard CRM $17.00 $20.00 per user / month

Pro CRM $28.00 $33.00 per user / month

Enterprise CRM Custom

 
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Screenshots & Videos

Screenshots Deals
+ 5 More
Deliverables
+ 1 More
Live Chat System
+ 12 More
Customize board with columns
+ 2 More
Videos Video Thumbnail
+ 2 More
Video Thumbnail Video Thumbnail
+ 3 More
Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: New York, NY Founded in: 2010 Located in: New York, New York - 07078 Founded in: 2015 Located in: Pleasanton, California - 94588 Founded in: 2005 Located in: Tel Aviv, Israel
Contact Details

Not available

https://www.pipedrive.com

+1 212-497-1188

https://www.kustomer.com/

+1 877-834-4428

https://www.zoho.com/crm/

Not available

https://monday.com/crm

Social Media Handles

Not available

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