Home/CRM Software/Pipedrive CRM vs Bigin by Zoho CRMUpdated on: April 16, 2024

Compare Pipedrive CRM vs Bigin by Zoho CRM

95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Pipedrive CRM
Pipedrive CRM CRM Software (7067 Ratings)
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Freshsales
Freshsales CRM Software (2043 Ratings)
84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
monday sales CRM by monday.com
monday sales CRM by monday.com CRM Software
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95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Pipedrive CRM

Pipedrive CRM

CRM Software (7067 Ratings)
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Freshsales

Freshsales

CRM Software (2043 Ratings)
84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
monday sales CRM by monday.com

monday sales CRM by monday.com

CRM Software
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Overview

Summary

Pipedrive revolutionizes the sales process by providing a comprehensive platform that lets to track the sales pipeline, manage leads, and automate tasks all in one place. This high-powered tool ensures that never miss a follow-up and that focus is always on the right leads with its automated sales conversation capabilities. Real-time sales reports deliver insights directly to the fingertips, offering full transparency into the nuanced dynamics of the sales funnel. With Pipedrive, equipped with superior forecasting, explicit goal-setting, team monitoring, and advanced sales metrics tools that empower to make data-driven decisions swiftly and with confidence. The kanban-style dashboard is not just visually intuitive but also matches each step of the buyer's journey, allowing to seamlessly adjust the pipelines in alignment with deal progression, while timely notifications keep on top of follow-ups. Integration with essential apps streamlines the workflow, while importing data from spreadsheets or other software is a breeze, ensuring a smooth transition. With Pipedrive, not just managing a pipeline; are overseeing a seamlessly integrated sales ecosystem, where linking products or services to deals is simple, giving the leverage to navigate negotiations effectively and paint the bigger picture of the business achievements. ..show more

Bigin is a pipeline-focused CRM software designed particularly for small businesses. The software’s design is minimal and comes with a clean dashboard that shows all the relevant information to the user. It gives an all-round view of all the contacts along with every bit of relevant information organized in one place. This 360-degree overview helps the users to connect with the prospects easily through email, phone, Twitter, and other web forums as well. Users can have better pipeline visibility with the application’s user-friendly pipeline management tools. Being customizable, it enables the addition of relevant fields to get specific results easily. Besides, there is also a smart filter tool that can quickly sort data so that one does not have to go through the entire record every time. Easy to create workflows can automate many routine tasks, help inefficient tracking of deals, etc. Bigin by Zoho CRM allows the creation of product lists and gives the option to associate new deals with them and all these without leaving the platform. The feature set, along with data management and security systems like import/export, role management, audit logs, and GDPR compliance, make Bigin one of the best CRM solutions for small firms. ..show more

Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. ..show more

Maximize their sales potential with monday sales CRM by monday.com, an innovative sales platform where customization meets efficiency no coding required. Ideal for the dynamic sales professional aiming to transcend traditional CRM boundaries, this tool empowers them to convert ideas and meetings into immediate, actionable tasks, propelling deal advancement with exceptional speed. Harness the power of AI-driven smart email templates that assure impactful correspondence, ensuring them strike the perfect tone with every client interaction. With monday sales CRM's intuitive design, them can effortlessly personalize their CRM experience to suit their unique workflow. The platform’s versatility allows for full customization; edit deal stages, introduce unlimited columns, and manage multiple pipelines simultaneously, tailoring the experience entirely to their business needs. The ability to adapt quickly and efficiently in the ever-evolving sales landscape is paramount, and monday sales CRM places that capability squarely in their hands. Whether you’re a solo entrepreneur or part of a bustling sales team, they’ll find that each feature within monday sales CRM is designed to streamline their process and make their job easier. Step into a world of organized, personalized, and smarter sales management with monday sales CRM. Take charge of their sales strategy and witness their productivity soar as every lead and deal is managed with precision and agility. It's more than just a CRM; it's their partner in sales success. ..show more

Features

AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork

Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services

Customization Helps to customize the system for use in industry-specific use cases

Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Document Management Ability to store and manage various information and documents in electronic format.

IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis

Lead Management A systemized and organized way of managing all your leads and their conversation.

Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.

List Management Enables management of multiple lists and communications with them

Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI

Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.

Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity

Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms

Referral Tracking Track and manage your referred customers.

Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Sales Force Automation Streamlined management of the sales cycle from lead to close

Territory Management Helps to assign, manage sales territories and conveniently track their progress

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

New York, NY

Pleasanton, California / +1 888-900-9646

San Mateo, California / +1 650-513-0514

Tel Aviv, Israel

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Essential
$24 /User/Month

Get organized and set up simple sales processes quickly

Features

  • Lead, deal, contact, calendar, and pipeline management
  • Seamless data import and 400+ integrations
Advanced
$39 /User/Month

Never miss the next step with easy-to-use email and automations

Features

  • Includes features of Essential plan, plus
  • Full email sync with templates, open and click tracking, and group emailing
  • Automation builder, including email sequences
  • Meeting, email, and video call scheduling
Professional
$64 /User/Month

Optimize performance with more customizations and reporting

Features

  • Includes features of Advanced plan, plus
  • Streamlined lead routing and account access controls for teams
  • Document and contract management with e-signatures
  • Revenue forecasts and deeper reporting capabilities
  • Extra deal and field customization options
Power
$79 /User/Month

Empower larger teams with flexible collaboration and support

Features

  • Includes features of Professional plan, plus
  • Project planning, tracking, and delivery
  • Phone support
  • Scalable control of account permissions and visibilities
  • Ideal for increasingly busy pipelines and complex team structures
Enterprise
$129 /User/Month

Experience Pipedrive without limits and have ultimate peace of mind

Features

  • Includes features of Power plan, plus
  • Enhanced security preferences
  • Complete access to all features
  • Unlimited reports and customizations
  • Double the number of automations per seat
View Price Page
Free
Free

Start with free plan and upgrade only when need additional features.

Features

  • Single Pipeline
  • 500 Records
  • Instant Workflows (3)
  • Telephony
  • Zapier, Zoho Desk, Zoho Campaigns, and Zoho Forms Integration
  • Apps for iOS, iPadOS, Android and macOS
  • Developer APIs
  • Standard Dashboard

Bigin Toppings

  • Email-In
  • File Cabinet

Bigin Add-ons

  • Additional records
  • Additional file storage
  • Additional roles and profiles
  • Additional forms
  • Additional email templates
  • Additional workflows
  • One-time data backup
  • Mass Emails
Express
$9 /User/Month

Choose the right set of features you need to begin your CRM journey.

Features

  • Includes features of Free plan, plus
  • Team Pipelines (3)
  • 50,000 Records
  • Automation with Instant Workflows (10)
  • Email & WhatsApp Business Integration
  • Mass emails with email insights
  • No-code forms for contacts & pipelines
  • 10 custom fields/module
  • Customizable dashboards with charts and KPIs
  • Integrate with Zoho Books/Invoice, Zoho CRM and Zoho Meeting
  • Integrate with Google Workspace, Microsoft 365, Zoom Meeting, Mailchimp and Twitter
  • Additional capabilities via Toppings

Bigin Toppings

  • Email-In
  • File Cabinet

Bigin Add-ons

  • Additional records
  • Additional file storage
  • Additional roles and profiles
  • Additional forms
  • Additional email templates
  • Additional workflows
  • One-time data backup
  • Mass Emails
Premier
$15 /User/Month

Enjoy our advanced offering for fast-growing businesses and startups.

Features

  • Includes features of Express Edition plan. plus
  • Team Pipelines (5)
  • 100,000 Records
  • Advanced workflows (30)
  • Stage Transition Rules
  • Sell globally with multiple currencies
  • Additional field type: Lookup, user fields
  • 25 custom fields per module
  • Cleanup Duplicates
  • Target Meter - Dashboards
  • Increased feature limits

Bigin Toppings

  • Email-In
  • File Cabinet

Bigin Add-ons

  • Additional records
  • Additional file storage
  • Additional roles and profiles
  • Additional forms
  • Additional email templates
  • Additional workflows
  • One-time data backup
  • Mass Emails
View Price Page
Free
Free

For Upto 3 Users

Features

  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Sales Dashboard
  • Mobile App
  • 24x5 Support
Growth
Others

₹1,199 Per User Per Month Billed Monthly

₹999 Per User Per Month Billed Yearly

Features

  • Includes features of Free plan, plus
  • AI-powered Contact Scoring
  • Sales Sequences
  • Workflows
  • Custom Sales Activities
  • Product Catalog
  • 1 CPQ License

Add-On :

  • Freshbots: ₹7,999 for 1000 Freshbots sessions
    • Buy additional Freshbots session packs to engage with customers across channels seamlessly
    • Chatbots are available on all plans.
    • All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session.
    • The validity of the sessions purchased aligns with your payment cycle.
  • CPQ (Beta): ₹1,299 Per User Per Month
    • Rich document builder
    • Built-in eSignature
    • Accurate quote generation
Pro
Others

₹3,399 Per User Per Month Billed Monthly

₹2,799 Per User Per Month Billed Yearly

Features

  • Includes features of Growth plan, plus
  • Multiple Sales Pipelines
  • Time-based Workflows
  • Auto-assignment Rules for Contacts, Accounts, Deals
  • Sales Teams & Territory Management
  • AI-powered Deal Insights & Next Best Action

Add-On :

  • Freshbots: ₹7,999 for 1000 Freshbots sessions
    • Buy additional Freshbots session packs to engage with customers across channels seamlessly
    • Chatbots are available on all plans.
    • All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session.
    • The validity of the sessions purchased aligns with your payment cycle.
  • CPQ (Beta): ₹1,299 Per User Per Month
    • Rich document builder
    • Built-in eSignature
    • Accurate quote generation
Enterprise
Others

₹5,999 Per User Per Month Billed Monthly

₹4,999 Per User Per Month Billed Yearly

Features

  • Includes features of Pro plan, plus
  • Custom Modules
  • AI-based Forecasting Insights
  • Audit Logs
  • Field-level Permissions
  • Dedicated Account Manager
  • Sandbox

Add-On :

  • Freshbots: ₹7,999 for 1000 Freshbots sessions
    • Buy additional Freshbots session packs to engage with customers across channels seamlessly
    • Chatbots are available on all plans.
    • All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session.
    • The validity of the sessions purchased aligns with your payment cycle.
  • CPQ (Beta): ₹1,299 Per User Per Month
    • Rich document builder
    • Built-in eSignature
    • Accurate quote generation
View Price Page
Basic CRM
$15 /User/Month
  • For 3 Seats, Pricing varies based on number of seats
  • $36 per Month billed Yearly
  • $45 per Month billed Mothly

Features

  • Unlimited customizable pipelines
  • Unlimited contacts
  • Unlimited boards
  • Templates for lead, contact & deal management
  • iOS & Android apps
  • Unlimited free viewers
  • Create a dashboard based on 1 board
Standard CRM
$20 /User/Month
  • For 3 Seats, pricing varies based on number of seats
  • $51 per Month billed Yearly
  • $60 per Month billed Monthly

Features

  • Advanced account, contact, & deal management
  • 2-way email integration with Gmail and Outlook
  • AI email generator
  • Activity management
  • Quotes & invoices
  • Merge duplicate data
  • Custom CRM automations (250 actions per month)
  • Custom CRM integrations (250 actions per month)
  • Create a dashboard that combines 5 boards
Pro CRM
$33 /User/Month
  • For 3 Seats, pricing varies based on number of Seats
  • $84 per Month billed Yearly
  • $99 per Month billed Monthly

Features

  • Sales forecasting
  • Email templates with custom parameters
  • Email tracking & automations
  • Mass emails
  • HTML editor for mass email
  • Mass email tracking
  • Google Calendar sync
  • Sales analytics
  • Customizable email signatures
  • Custom CRM automations (25,000 actions per month)
  • Custom CRM integrations (25,000 actions per month)
  • Create a dashboard that combines 10 boards
Enterprise CRM
Custom

Features

  • Lead scoring
  • Team goals
  • Advanced analytics (dashboards up to 50 boards)
  • Account management
  • Documents for sales
  • Enterprise-scale automations & integrations
  • Enterprise-grade security & governance
  • Multi-level permissions
  • HIPAA Compliance
View Price Page

SCREENSHOTS

Pipedrive CRM Screenshots
View 6 screenshot(s)
Bigin by Zoho CRM Screenshots
View 1 screenshot(s)
Freshsales Screenshots
View 40 screenshot(s)
monday sales CRM by monday.com Screenshots
View 3 screenshot(s)

INTEGRATIONS

  • Intercom
  • Gmail
  • Microsoft Teams
  • Asana
  • Slack
  • Trello
  • Google Drive
  • HubSpot CRM
  • Google Meet
  • PandaDoc
  • Quickbooks
  • Zapier
  • Zoom
  • Microsoft Teams
  • Zoho Desk
  • Zoho Flow
  • Zapier
  • Zoho Meeting
  • Zoom
  • Zoho Campaigns
  • Gmail
  • Freshchat
  • Freshdesk
  • Dialpad Talk
  • Slack
  • Segment
  • MailChimp
  • DocuSign
  • Gong
  • PayPal
  • TeamViewer
  • Front
  • Freshdesk Contact Center (Formerly Freshcaller)
  • PandaDoc
  • Quickbooks
  • Zapier
  • Shopify
  • Zoom
  • Xero
  • MailChimp

ALTERNATIVES

Top alternatives to Pipedrive CRM

Zoho CRM
Zoho CRM
HubSpot CRM
HubSpot CRM
Salesforce
Salesforce
SugarCRM
SugarCRM
Keap
Keap

Top alternatives to Bigin by Zoho CRM

Zoho CRM
Zoho CRM
Salesforce
Salesforce
Pipedrive CRM
Pipedrive CRM
SugarCRM
SugarCRM
Keap
Keap