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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Paychex Flex logo
Payroll Software

3.8 3,004 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NETCHEX logo
HR Software

4.8 79 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

OnPay logo

OnPay

Payroll Software

4.8 803 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Patriot Payroll logo

Patriot Payroll

Payroll Software

4.8 4,939 user ratings

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Overview

Description Paychex Flex is a payroll software that can be suitable for both a small business owner as well as appropriately helpful for a large corporate office. The software is scalable and comes enriched with features like W-2 preparation, vacation/leave tracking, 401(k) tracking, check printing etc. It can help you in doing employees attendance management, compensation management, tax management and also deductions management. Paychex Flex software comes with a self-service portal and direct deposit facility. It automates and stores vital data pertaining to employee hiring/onboarding as well. Read more Netchex provides businesses with comprehensive, web-based payroll, human resource, and benefit administrative services. It offers dedicated support specialists to help businesses manage employee information and simplify payroll processes. Netchex's combination of comprehensive solutions, dedicated support, and flexible offerings helps businesses manage payroll processes effectively. Read more OnPay offers growing businesses payroll, HR, and benefits that makes their lives a lot easier. Available in 50 states, it allows employers to run payroll from anywhere, pay employees by direct deposit, debit cards or printed checks, and automate all their tax filings and payments. OnPay even handles all the setup and offers a tax accuracy guarantee. Its fee includes unlimited pay runs (and any cancellations), tax filings (including 1099s and W-2s), and best-in-class integrations with QuickBooks, Xero, and top time tracking software. and extends to payroll for organizations like nonprofits, clergy, and agricultural businesses. A full set of HR tools (including self-onboarding, offer letters, and PTO tracking) is also included. When an employer wants to offer more robust benefits, OnPay is a licensed health insurance broker in all 50 states, plus it offers 401(k) and workers' comp plans through seamless integrations. Read more Patriot Software stands at the forefront of empowering American small businesses, providing innovative online accounting and payroll solutions designed to streamline operations. Beyond their commitment to simplifying financial management, Patriot Software distinguishes itself as an employer of choice, offering competitive compensation and a comprehensive benefits package. New employees are eligible for paid vacation after just 90 days, reflecting the company's appreciation for work-life balance. The benefits extend to health insurance, including HSA and FSA accounts, dental and vision plans, ensuring comprehensive healthcare coverage. Additionally, the financial well-being of employees is supported through a 401(k) plan with company match, life insurance, disability insurance, and a stock options program, demonstrating Patriot Software's investment in its team's future and stability. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $40.00.
  • Free Trial Available
  • Starts at $17.00.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    88%
  • Momentum
    68%
  • Popularity
    67%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    73%
  • Momentum
    66%
  • Popularity
    84%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    91%
  • Momentum
    67%
  • Popularity
    84%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    87%
  • Momentum
    66%
  • Popularity
    71%
SaaSworthy Awards # 5 Highly Rated # 3 Highly Rated
Not Available
# 3 Highly Rated # 9 Most Popular # 9 Highly Rated

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • NA
  • NA

Reviews & Ratings

User Rating
3.8/5 3,004 user ratings
4.8/5 79 user ratings
4.8/5 803 user ratings
4.8/5 4,939 user ratings
Rating Distribution
  • Excellent

    47.5%
  • Very Good

    24.1%
  • Average

    6.6%
  • Poor

    5.2%
  • Terrible

    16.5%
  • Excellent

    82.3%
  • Very Good

    12.7%
  • Average

    3.8%
  • Poor

    0%
  • Terrible

    1.3%
  • Excellent

    91.5%
  • Very Good

    4.9%
  • Average

    0.9%
  • Poor

    0.1%
  • Terrible

    2.6%
  • Excellent

    86.4%
  • Very Good

    10.7%
  • Average

    1.3%
  • Poor

    0.5%
  • Terrible

    1.1%
User Sentiments

    Ease of Payroll Processing, Helpful Customer Service, Comprehensive Reporting Features, Employee Self-Service Portal

    Time & Attendance Integration Issues, High Account Manager Turnover, Confusing Website Navigation, Lack of Software Updates

    User-Friendly Interface, Excellent Customer Service, Comprehensive Reporting Features, Efficient Payroll Processing

    Slow Customer Service Response Times, Confusing Time & Attendance System, Lacking Integrations with Third-Party Providers, Difficult Implementation Process

    Excellent Customer Service, Ease of Use, Affordable Pricing, Comprehensive Payroll Features

    Inaccurate Payroll Processing, Delayed Customer Service Response, Lack of Automated Payroll Feature, Complicated Initial Setup

    Ease of Use, Excellent Customer Service, Affordable Pricing, Accurate Tax Filing

    Lack of Integrations with Time Tracking Apps, Limited Customization Options, Lack of Advanced Payroll Features, Inconvenient Customer Service Hours

Review Summary

Based on reviews from various platforms, users generally appreciate Paychex Flex's user-friendly interface, comprehensive features for payroll processing, and reliable customer support. The software is acknowledged for its accuracy and compliance with tax regulations, making it suitable for businesses of various sizes. However, some users have pointed out occasional technical glitches and a need for improved reporting capabilities. Overall, Paychex Flex garners positive feedback for its user-friendly design, comprehensive payroll functionalities, and dependable customer service, albeit with room for improvement in reporting options and technical stability.

Netchex user reviews highlight a generally positive experience, praising the system's user-friendliness, comprehensive features, and responsive customer support. Users appreciate the platform's ability to streamline HR processes like onboarding and payroll, and particularly value the helpful training resources and dedicated support team. While some users report occasional slow loading times or limitations in report customization, the majority appreciate the platform's overall efficiency and value. Notably, several users cite the availability of a live customer service representative as a significant advantage compared to larger payroll providers.

OnPay is praised for its user-friendly interface, intuitive design, and comprehensive support options. Reviewers highlight the software's ability to streamline payroll processes, including pay runs, tax calculations, and direct deposits. The reporting feature is well-received for its robust insights. Additionally, OnPay's customer service is lauded for its responsiveness, professionalism, and proactive approach in addressing user concerns. However, some users express dissatisfaction with the occasional technical glitches and limited customization options.

Patriot Payroll receives mixed reviews from users. Many appreciate its user-friendly interface, comprehensive features, and responsive customer support. However, some users express dissatisfaction with its limited customization options, occasional technical glitches, and lack of integration with certain accounting software. Additionally, pricing concerns are raised, with some users finding the cost to be higher than expected. Overall, opinions vary, with some users highly recommending the software while others suggest considering alternatives.

  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $40.00.
  • Free Trial Available
  • Starts at $17.00.
Pricing Plans
Monthly Plans Annual Plans

Paychex Flex Select Custom

Paychex Flex Pro Custom

Paychex Flex Enterprise Custom

Core Custom

Connect Custom

Comply Custom

Complete Custom

OnPay $40.00 $40.00 per month

Basic Payroll $17.00 $17.00 per month

Full Service Payroll $37.00 $37.00 per month

 
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Screenshots & Videos

Screenshots Paychex Flex Hiring Streamlines the New-Hire Process through Powerful Technology
+ 2 More
Not Available OnPay Dashboard
+ 6 More
Enter Payroll
+ 2 More
Videos Video Thumbnail
+ 1 More
Video Thumbnail
+ 2 More
Video Thumbnail
+ 3 More
Video Thumbnail

Vendor information

Company Details Located in: Rochester, New York Founded in: 1971 Located in: Covington, Louisiana Founded in: 2003 Located in: Atlanta, Georgia Founded in: 2011 Located in: Canton, Ohio Founded in: 2002
Contact Details

833-729-8200

https://www.paychex.com/payroll

(985) 220-1410

https://netchex.com/

+1 877-328-6505

https://onpay.com/

877-968-7147

https://www.patriotsoftware.com/payroll/

Social Media Handles

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