Home/Customer Success Software/Partenero vs WorkplaceUpdated on: March 28, 2024

Compare Partenero vs Workplace

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Overview

Summary

Partenero is a service aiming to help businesses collaborate and communicate better with their partners and ensure compliance. It provides a way to manage vendor relationships and enables users to better manage the information of vendors and partners, roles and responsibilities, contracts, Project SLAs, KPIs and more. Users can collaboratively share files, assign tasks and activities, discuss issues and track projects among themselves. Additionally, the user is benefitted by better controls for collaboration with vendors. Alerts and reminders for SLAs and ensuring SLA compliance are also key features of the tool. Project statistics are available in various formats, and key information is displayed firsthand on the dashboard. Project statuses, timelines, change requests, issues, escalations, notes and documents can be tracked collaboratively. The offerings of the tool include features such as change requests and issues tracking, budget, and billing tracking, SLAs and KPIs tracking and a dedicated success manager. ..show more

Workplace is a work collaboration tool from Facebook that aims to disrupt the way offices function. Users can seamlessly communicate with their teammates, collaborate across projects, and connect on desktop and mobile platforms with features such as groups, chat, and video calls. It comes with a free forever plan that allows instant messaging, video chat and broadcast, and collaboration through groups or projects. The paid version of the tool includes integrations with existing tools in the organization along with admin tools and support. And with advanced features such as safety checks, organizations can find, contact, and help their employees quickly and efficiently. It also sports a news-feed that leverages AI to show posts from people and projects that the user cares about the most. In this way, users can keep a close eye on critical business updates. Users can connect tools of leading platforms, such as Dropbox, Office 365, Quip, and Jira. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

London, United Kingdom

Menlo Park, CA / +1 (650) 543-4800

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter
$49 /User/Month

Features

  • 360º Client in Kanban and list views
  • Clients portfolio per user: 500
  • Configurable Health score
  • Custom Customer Journeys
  • Custom Playbooks
  • Configurable Surveys including NPS® and CSAT
  • Success plans
  • Tasks
  • Notes
  • Documents
  • Custom branding
  • 2FA
  • Data import and export
  • API
  • Emails sent via SMTP
  • Emails sent via Partenero: 500/month
  • Standard onboarding
  • Chat and email support
Professional
$99 /User/Month

Features

  • Includes features of Starter plan, plus
  • Clients portfolio per user: 2000
  • Emails sent via Partenero: 2000/month
  • Billing and contracts
  • Usage tracking
  • Standard KPIs
  • Standard reports
  • Standard automation rules
  • Custom Health score
  • Dedicated CSM
Enterprise
Custom

Features

  • Clients portfolio per user: Custom
  • Emails sent via Partenero: Custom
  • Custom KPIs
  • Custom reports
  • Custom automations
View Price Page
Core
$4 /User/Month

Features

  • Groups
  • Key Updates
  • News Feed
  • Knowledge Library
  • Events
  • Live Video
  • Video Chat
  • Auto-Translate
  • Polls
  • Surveys
  • Comments
  • Profiles
  • Access Codes
  • Integrations
  • Insights
  • Safety Center
  • Single sign-on (SSO) with SAML 2.0
  • Create unlimited support tickets
  • Get responses within 24 hours
  • Text chat with support in real time
  • Get support on the phone

Add-ons

  • Enhanced Admin and Support: $2 per person per month
    • Multiple single sign-on (SSO) providers
    • Priority support 4 hours SLA
  • Enterprise Live: $2 per person per month
    • Enhanced peer-to-peer technology to stream videos
View Price Page

SCREENSHOTS

Partenero Screenshots
View 4 screenshot(s)
Workplace Screenshots
View 9 screenshot(s)

INTEGRATIONS

  • Gmail
  • Integromat
  • SurveyMonkey
  • Trello
  • Microsoft SharePoint
  • Cisco Webex Meetings
  • Splash
  • HubSpot CRM
  • Salesforce
  • Smartsheet
  • Okta
  • Jira
  • Zoom

ALTERNATIVES

Top alternatives to Partenero

Churned
Churned
Churn Solution
Churn Solution
Erxes XM for SaaS
Erxes XM for SaaS
SuccessBoard
SuccessBoard
Churnfree
Churnfree

Top alternatives to Workplace

Office 365
Office 365
Tasklog Teams
Tasklog Teams
Slack
Slack
Kronos Workforce Ready
Kronos Workforce Ready
Zynq Workspace
Zynq Workspace