Home/Incident Management Software/PagerDuty vs AmixrUpdated on: March 29, 2024

Compare PagerDuty vs Amixr

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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

PagerDuty helps users build real-time engineering culture, so they are even more responsive to customers' needs, thus ensuring productivity. It is the central nervous system for users' digital ecosystem. The platform sits at the heart of users' technology ecosystem and analyzes digital signals from virtually any software-enabled system. PagerDuty helps users intelligently pinpoint issues like outages and capitalize on opportunities. The platform provides on-call management to users alerting their teams, so they are ready and empowered to take fast action. It helps users automate work across teams, execute detailed playbooks, and accelerate resolutions. PagerDuty enables users to apply machine learning for full incident context, recommendations, and real-time triaging. It ensures that users understand the systemic impact of issues on their customers and teams. PagerDuty can be easily integrated with external applications like Slack, AWS, Atlassian, Zendesk, ServiceNow, and many more. It brings a collaboration of human data and machine data to deliver insights, thus helping users improvise their performance continuously. ..show more

Amixr software is an Developer friendly Alert Management tool used to manage incidents. Manage Escalations with make team to back you up. Optimize On-Call Schedules to avoid midnight notifications. It integrates with Slack. Small, Medium and Large companies make use of the software. ..show more

Features

Audit Trail A record of changes made in chronological order of a user or activity

Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time

CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.

Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption

Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.

Incident Prioritization Sets priority levels by considering the severity and impact of incidents

Incident Reporting Helps in recording details of any unusual event that might occur at a project or job

Real-time Dashboard Provides easy visualization of the latest data

Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps

Safety Management Precautionary measure to ensure the risks are estimated and mitigated

Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, California / 1-650-989-2965

Sunnyvale, CA

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter
$10 /User/Month

$10 per user per month up to 6 users

$15 per user per month after that

Features

  • Unlimited domestic phone / SMS notifications
  • Unlimited API calls
  • No maintenance windows ever
Team
$35 /User/Month

Features

  • Includes Starter Plan features, plus
  • Unlimited global phone / SMS notifications
  • 350+ out of the box integrations
  • Response orchestration
  • Status dashboard
Business
$47 /User/Month

Features

  • Includes Team Plan features, plus
  • SSO and advanced permissions
  • Advanced ITSM Integrations
  • Unlimited data access
  • Telephone support
Digital Operations
Custom

Features

  • Includes Business Plan features, plus
  • Suite of add-on products
  • Fully automated technical and business incident response
  • Machine learning-based event management
  • Advanced analytics with recommendations
  • Visibility console
View Price Page
Free
Free

Features

  • Up to 4 Amixr Users
  • 99.9% SLA
  • 10 SMS/team per day
  • 5 Phone calls/team per day
  • Escalations
  • Grouping
  • Simple On-Call Schedules
Team
$8 /User/Month

Features

  • Up to 6 Amixr Users
  • 99.9% SLA
  • 100 SMS/team per week
  • 30 Phone calls/team per week
  • Escalations
  • Grouping
  • On-Call Schedules
  • Site Reliability Engineering tools
  • Reports
Business
$28 /User/Month

Features

  • Unlimited Amixr Users
  • 99.99% SLA
  • 300 SMS/user per week
  • 100 Phone calls/user per week
  • Escalations
  • Grouping
  • On-Call Schedules
  • Site Reliability Engineering tools
  • Reports
  • HeartBeat Monitoring
  • Custom integration upon request
  • Artificial Intelligence
  • 24/7 Support
Enterprise
Custom

Features

  • On-Premises
  • Custom workflow
  • Reports
  • Integration with internal systems
  • SLA
  • Dedicated Engineer
View Price Page

SCREENSHOTS

PagerDuty Screenshots
View 5 screenshot(s)
Amixr Screenshots
View 1 screenshot(s)

INTEGRATIONS

  • Dynatrace
  • Slack
  • Salesforce
  • Jira
  • Grafana
  • New Relic Alerts
  • Datadog APM
  • PagerDuty
  • Zabbix
  • Sentry

ALTERNATIVES

Top alternatives to PagerDuty

Everbridge IT Alerting
Everbridge IT Alerting
Splunk Cloud
Splunk Cloud
VictorOps
VictorOps
xMatters
xMatters
Zenduty
Zenduty

Top alternatives to Amixr

PagerDuty
PagerDuty
xMatters
xMatters
AlertOps
AlertOps
OnPage
OnPage
Opsgenie
Opsgenie