Home/Reputation Management Software/Optimum Feedback vs YotpoUpdated on: April 19, 2024

Compare Optimum Feedback vs Yotpo

84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Optimum Feedback is both a cloud-hosted reputation and feedback management software that is available as a SaaS offering. It comes with a smart dashboard that helps in monitoring and managing all the reviews and feedback from a centralized place. The moment a negative review is posted, users are alerted immediately. It allows the users to reap the benefits of sentiment-based marketing by offering solution with sentiment analytics. Social media monitoring becomes possible on a thorough basis. Optimum Feedback features campaign management, customer review platform, response management etc. New review request generation and multi-channel marketing campaigns become possible with it. ..show more

Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Manchester, United Kingdom

New York City, NY

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Optimum Feedback
Custom

Features

  • Response Management
  • Social Media Monitoring
  • Review Monitoring
  • Customer Review Platform

Contact the vendor for detailed pricing information

View Price Page
Free
Free

Features

  • Includes 50 Monthly Orders
  • Review Request Emails
  • On-Site Widgets
  • Basic Customization
  • Content Management & Moderation
Premium
Custom

Flexible plans for small to enterprise businesses. Talk to us and choose the best solution for you.

Features

  • Custom Monthly Orders
  • Multi-Channel Content Generation
  • On-Site Widgets & Galleries
  • Google & Facebook Integration
  • Advanced Content Management
  • Widgets & Emails Customization
  • Multiple Domains Support
  • Dedicated Success Manager
View Price Page

SCREENSHOTS

Optimum Feedback Screenshots
View 2 screenshot(s)
Yotpo Screenshots
View 1 screenshot(s)

INTEGRATIONS

    NA
  • Omnisend
  • Stitch
  • BigCommerce
  • Volusion
  • MailChimp
  • Swell
  • Vend POS
  • Klaviyo
  • ProveSource
  • HubSpot CRM
  • WooCommerce
  • Smile.io
  • Fomo
  • Salesforce
  • Zendesk Support
  • LightSpeed Restaurant
  • Octane AI
  • Searchanise
  • Shopify Plus
  • Shopify

ALTERNATIVES

Top alternatives to Optimum Feedback

Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
Mention
Yotpo
Yotpo
GoSite
GoSite

Top alternatives to Yotpo

LoyaltyLion
LoyaltyLion
Bazaarvoice
Bazaarvoice
Trustpilot
Trustpilot
Okendo
Okendo
Klaviyo
Klaviyo