Home/Reputation Management Software/Optimum Feedback vs CritiqueUpdated on: March 29, 2024

Compare Optimum Feedback vs Critique

84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
78% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
78% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Optimum Feedback is both a cloud-hosted reputation and feedback management software that is available as a SaaS offering. It comes with a smart dashboard that helps in monitoring and managing all the reviews and feedback from a centralized place. The moment a negative review is posted, users are alerted immediately. It allows the users to reap the benefits of sentiment-based marketing by offering solution with sentiment analytics. Social media monitoring becomes possible on a thorough basis. Optimum Feedback features campaign management, customer review platform, response management etc. New review request generation and multi-channel marketing campaigns become possible with it. ..show more

Critique is an online hotel reputation management software to collect and track reviews. All your reviews can be collectively monitored, through a single place. Sentimental analysis is an important aspect of business. The online reputation management software helps you understand your guests’ attitude while they review you, and derive the information hidden within the review, giving you a clear-cut look out. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Manchester, United Kingdom

Gujarat, India / 99789 72220

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Optimum Feedback
Custom

Features

  • Response Management
  • Social Media Monitoring
  • Review Monitoring
  • Customer Review Platform

Contact the vendor for detailed pricing information

View Price Page
Critique
$15 /Month

Features

  • Review Monitoring
  • Sentiment Analysis
  • Sentiment Analysis

View Price Page

SCREENSHOTS

Optimum Feedback Screenshots
View 2 screenshot(s)
Critique Screenshots
View 4 screenshot(s)

ALTERNATIVES

Top alternatives to Optimum Feedback

Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
Mention
Yotpo
Yotpo
GoSite
GoSite

Top alternatives to Critique

Social Opinion
Social Opinion
Video Summary AI
Video Summary AI
User Evaluation
User Evaluation
Zonka Feedback
Zonka Feedback
Financial Statement Analysis
Financial Statement Analysis