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The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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91%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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83%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Summary |
Opsgenie is an on-call and alert management software. The tool is integrated with more than 200 monitoring tools such as ChatOps, collaboration tools, and ITSM. It enables users to centralize alerts and notifies the right people at the right time. Users can use Opsgenie to get a notification on multiple notification channels. It can fit into any workflow; users can customize on-call schedules and create routing rules to handle alerts based on their source. Users will gain insights into improvement and success areas in their on-call and alerting process using dynamic reporting and analytics. Users can correlate deployments and commit to incidents from the Opsgenie platform. Users can either use the standalone offering of the Opsgenie platform, which integrates into any dev or IT stack. It is also included in Jira Service Management’s cloud plans delivering complete ITSM with end-to-end incident management. It offers functionality and works on secure cloud infrastructure, which ensures the safety and seamless connectivity. ..show more |
YetiCloud is a smart incident management software platform that enables you to manage difficulties and unforeseen events in cloud and on-premises systems. It allows you to track events and keep an eye on the ticketing system, using a centralized interface to improve and enhance your customer experience. With YetiCloud, you can track analytics and measure task performance indicators within a simple and customizable dashboard. You can handle requests and issues to monitor basic data using Yeti’s advanced ticket management feature. It also facilitates incident reporting to help you record and document incidents involving malfunctions, hacking, and other unforeseen events along with incident prioritization to set priority levels pertaining to the impact of the issue. Users also get the option for audit trials, disaster recovery, and much more with Yeti. The platform additionally facilitates sending of enriched notifications as soon as an error or an issue is encountered so that you are never left lagging behind. Additionally, the software offers easy integrations with other popular platforms like GitHub, Slack, and other services to facilitate smoother operations. ..show more |
Audit Trail A record of changes made in chronological order of a user or activity |
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Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time |
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CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen. |
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Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption |
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Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. |
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Incident Prioritization Sets priority levels by considering the severity and impact of incidents |
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Incident Reporting Helps in recording details of any unusual event that might occur at a project or job |
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Real-time Dashboard Provides easy visualization of the latest data |
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Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps |
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Safety Management Precautionary measure to ensure the risks are estimated and mitigated |
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Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. |
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Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved |
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