Home/Incident Management Software/Opsgenie vs CloudFabrixUpdated on: March 28, 2024

Compare Opsgenie vs CloudFabrix

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Opsgenie is an on-call and alert management software. The tool is integrated with more than 200 monitoring tools such as ChatOps, collaboration tools, and ITSM. It enables users to centralize alerts and notifies the right people at the right time. Users can use Opsgenie to get a notification on multiple notification channels. It can fit into any workflow; users can customize on-call schedules and create routing rules to handle alerts based on their source. Users will gain insights into improvement and success areas in their on-call and alerting process using dynamic reporting and analytics. Users can correlate deployments and commit to incidents from the Opsgenie platform. Users can either use the standalone offering of the Opsgenie platform, which integrates into any dev or IT stack. It is also included in Jira Service Management’s cloud plans delivering complete ITSM with end-to-end incident management. It offers functionality and works on secure cloud infrastructure, which ensures the safety and seamless connectivity. ..show more

CloudFabrix is a provider of application analytics and intelligence for cross-layer and cross-domain application operations. CloudFabrix Software is an application analytics and intelligence company that provides cross-layer and cross-domain application operations insights to fulfill targeted business and operational results regardless of underlying technology stacks. From a business and operational standpoint, CloudFabrix assists companies in delivering constant and guaranteed application performance and agility. CloudFabrix enables businesses to transform and regulate numerous transforming entities, such as people, processes, apps, and operations, in a consistent, quantified, and insights-driven automated manner to fulfill business objectives. CloudFabrix unifies and streamlines IT operations and governance across multi-cloud systems for both classic and contemporary applications. CloudFabrix has offices in Pleasanton, California, as well as Pune and Hyderabad, India. From a business and operational standpoint, CloudFabrix assists companies in delivering constant and guaranteed application performance and agility. CloudFabrix enables businesses to transform and regulate numerous transforming entities, such as people, processes, apps, and operations, in a consistent, quantified, and insights-driven automated manner to fulfill business objectives. ..show more

Features

Audit Trail A record of changes made in chronological order of a user or activity

Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time

CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.

Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption

Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.

Incident Prioritization Sets priority levels by considering the severity and impact of incidents

Incident Reporting Helps in recording details of any unusual event that might occur at a project or job

Real-time Dashboard Provides easy visualization of the latest data

Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps

Safety Management Precautionary measure to ensure the risks are estimated and mitigated

Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Austin, Texas / +15126403000

Pleasanton, CA

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Up to 5 users
  • Number of Alerts: Unlimited
  • E-mail Notifications: Unlimited
  • Android/iOS Push Notifications: Unlimited
  • SMS/Voice Notifications (US & Canada): 100 SMS notifications (account-wide)
  • SMS/Voice Notifications (International): 100 SMS notifications (account-wide)
  • API Request Limits
  • iOS App
  • Android App
  • Optional Alert Fields
  • Alert Lifecycle Tracking
  • Alert Classification (Tags)
  • ChatOps Integrations
  • Data Retention: 3 months
Essentials
$11 /User/Month

Features

  • Includes Free Plan features, plus
  • SMS/Voice Notifications (US & Canada): # of users x100
  • SMS/Voice Notifications (International): # of users x25
  • Additional SMS/Voice Notifications (US & Canada): $0.10 per notification
  • API Request Limits: # of users x1000
  • Opsgenie for BlackBerry Dynamics
  • Downloadable & Schedulable Reports
  • Resource Usage Reports
  • Bi-directional Integration with Jira Service Desk
  • Bi-directional Integration with Jira Software
  • Data Retention: 6 months
Standard
$23 /User/Month

Features

  • Includes Essentials Plan features, plus
  • SMS/Voice Notifications (US & Canada): Unlimited
  • SMS/Voice Notifications (International): Unlimited
  • Additional SMS/Voice Notifications (US & Canada): Free
  • API Request Limits: Unlimited
  • Automated Opsgenie Actions
  • Advanced Alert Enrichment
  • Advanced Alert Customization
  • Custom Alert Actions
  • Alert and Notification Policies
  • Bi-directional Integrations with ITSM Tools
  • Action Mappings System
  • Incoming Phone Call Routing (US & Canada): $0.10 per minute (100 minutes free)
  • Incoming Phone Call Routing (Phone Number): $10 per num/month (1 free)
  • Incoming Phone Call Routing (International): $0.35 per minute
  • Heartbeat Monitoring
  • Single Sign-On
  • Data Retention: 1 year
Enterprise
$35 /User/Month

Features

  • Includes Standard Plan features, plus
  • External Services
  • Service Status Pages
  • Service Subscriptions
  • Service and Infrastructure Health Analysis
  • Team-Based Service Management
  • Planning and Scenarios
  • Alert to Incident Roll-up
  • Incident Command Center
  • Advanced Post Incident Analysis
  • Incident Postmortems
  • Real-time incident event tracking
  • Conference Attendance & Efficiency Analytics
  • Post-Incident Analysis Reporting
  • Service and Infrastructure Health Analysis
  • Incident Postmortems
  • Data Retention: Unlimited
View Price Page
CloudFabrix
Custom

Features

  • CloudFabrix Data Exchange (CFXDX)
  • AI Engine
  • Expanding AIOps Ecosystem
  • Enterprise Discovery & Data Collection
  • Built-In Diagnostic Automations
  • Cloud Scale Architecture

Add-On

  • Log Analytics
  • IT Monitoring
View Price Page

SCREENSHOTS

Opsgenie Screenshots
View 4 screenshot(s)
CloudFabrix Screenshots

INTEGRATIONS

  • Slack
  • Zapier
  • Jira
  • DOMO
  • MongoDB
  • Microsoft Teams
  • Slack
  • Tableau
  • Twilio Flex
  • NetApp
  • Splunk Cloud
  • PagerDuty
  • Dynatrace
  • HubSpot CRM
  • Nagios XI
  • Salesforce
  • Zabbix
  • Jira

ALTERNATIVES

Top alternatives to Opsgenie

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xMatters
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VictorOps
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Datadog APM
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PagerDuty
AlertOps
AlertOps

Top alternatives to CloudFabrix

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PagerDuty
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OnPage
Opsgenie
Opsgenie