Openbravo Commerce Suite vs Zendesk Support Comparison

Remove All ADD PRODUCT Openbravo Commerce Suite Zendesk Support	82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Openbravo Commerce Suite POS Software (9 Ratings)	85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zendesk Support Help Desk Software (5051 Ratings)
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ADD PRODUCT	82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Openbravo Commerce Suite POS Software (9 Ratings)	85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zendesk Support Help Desk Software (5051 Ratings)
Visit Website	Start Free Trial

Overview

Summary

Manage your retail operations with the super-amazing features from Openbravo Commerce Suite to achieve your organizational goals quicker. From merchandise planning to distribution, this Enterprise Resource Planning software helps you to handle everything. It also reduces the time required to introduce your new products and make them available across stores in just a few minutes time. With the Openbravo Commerce Suite, increase the efficiency of your supply chain operations with its supply chain management tools and features. Manage all your sales channel from one place and give your customer a hasslefree shopping experience. ..show more

Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Pamplona, Spain / +34 932 725 947

San Francisco, California - 94103 / +1 415-418-7506

API

N/A

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Openbravo Commerce Suite Custom Features Architecture Design Monitoring Security Disaster Recovery View Price Page	Suite Team $69 /User/Month Features Ticketing system Email, chat, voice, social messaging, and more Help center Standard bots Prebuilt analytics dashboards 1,000+ apps & integrations Pre-defined responses (macros) Custom business rules (triggers & automations) Online support from the Zendesk team Digital onboarding and adoption resources Suite Growth $115 /User/Month Features Ticketing system Email, chat, voice, social messaging, and more Help center Standard bots Prebuilt analytics dashboards 1,000+ apps & integrations Pre-defined responses (macros) Custom business rules (triggers & automations) Online support from the Zendesk team Digital onboarding and adoption resources Multiple ticket forms Light Agents Service level agreements (SLA) Customer satisfaction ratings (CSAT) Multilingual support and content Self-service customer portal Business hours Suite Professional $149 /User/Month Features Ticketing system Email, chat, voice, social messaging, and more Help center Standard bots Prebuilt analytics dashboards 1,000+ apps & integrations Pre-defined responses (macros) Custom business rules (triggers & automations) Online support from the Zendesk team Digital onboarding and adoption resources Multiple ticket forms Light Agents Service level agreements (SLA) Customer satisfaction ratings (CSAT) Multilingual support and content Self-service customer portal Business hours Custom and live analytics Side conversations Skills-based routing Integrated community forums Data location options HIPAA enabled Access to Sunshine Conversations Eligible for Advanced AI add-on Suite Enterprise Custom Features: Ticketing system Email, chat, voice, social messaging, and more Help center Standard bots Prebuilt analytics dashboards 1,000+ apps & integrations Pre-defined responses (macros) Custom business rules (triggers & automations) Online support from the Zendesk team Digital onboarding and adoption resources Multiple ticket forms Light Agents Service level agreements (SLA) Customer satisfaction ratings (CSAT) Multilingual support and content Self-service customer portal Business hours Custom and live analytics Side conversations Skills-based routing Integrated community forums Data location options HIPAA enabled Access to Sunshine Conversations Eligible for Advanced AI add-on Eligible for Advanced Data Privacy and Protection add-on Sandbox AI-powered Content Cues Content blocks Custom agent roles Dynamic, Contextual workspaces Suite Enterprise Plus Custom A comprehensive solution that meets all enterprise needs. Features Optimize support and fine-tune change management with our most robust sandbox Scale your business with our highest API rate limits Protect your operations with enhanced disaster recovery View Price Page

Compare Openbravo Commerce Suite vs Zendesk Support