Kommunicate |
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Start Free Trial
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Start Free Trial
|
| Description | Olark is a live chat software developed to connect the users to the right customers with automated messages and live chatting. It is an easy to use software that enables the user to live chat with the customers to provide a more user-friendly experience. With Olark, the users get features like automated messaging, detailed visitor insights, custom pre-chat surveys, and accurately detailed reporting. It enables you to connect with the right customers at the right time by allowing you to collaborate with your teams and monitor the updates of your lead generation. It additionally provides features for agent scheduling, co browsing, and persistent chatting with your customers. Using Olark, users get a software that can be integrated with other softwares like HubSpot, HelpScout, Groove, Salesforce, Zendesk, and much more. It further enables you to manage knowledge databases, online forms, and visitor targeting. You can also manage shortcut messages and transfers using Olark. The platform provides a free trial version to test and try its features before making the actual purchase apart from a variety of premium plans to choose from. Read more | Botcopy is a Dialogflow website chatbot, comprising the best UI for web chat. Botcopy lets clients automate up to ninety per cent of their service chats along with the creation of branded web assistants that can access the databases in concern. The transcripts can further be passed from bots to humans for a solid boosting of satisfaction with, of course, smart handoffs. There are, per se, several features that make Botcopy a perfectly reliable and beneficial bot system for large scale organisations. The bot prompts are designed to greet every new visitor on the website and the greeting message is entirely customisable with a range of relevant messages. Triggered mostly by the user, the Botcopy chatbot can quickly react to specific functions and buttons on the web. It can further detect URLs in the browser address windows and thus, allowing clients to greet visitors as well as regular customers with data that is personalised according to individual search frequencies. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 10 Highly Rated # 5 Most Popular |
Not Available
|
| Total Features |
8 Features
|
6 Features
|
| Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
|
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| API Support |
|
|
| User Rating |
|
Not Available
|
| Ratings Distribution |
|
Not Available
|
| Review Summary |
Users generally agree that the software is easy to use, fast, reliable, and offers a wide range of features and customization options. Users also appreciate the ability to monitor visitor activity, proactive chat features, and detailed reporting and analytics. However, some users have reported issues with pricing, occasional glitches, and the need for better mobile support. Additionally, a few users have expressed concerns about privacy and security measures. Overall, Olark is considered a solid choice for businesses seeking a comprehensive live chat solution, but potential users should carefully evaluate their needs and budget before making a decision. |
Not Available
|
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Olark Live Chat Custom Olark Live Chat Pro Custom Olark Live Chat (Self-Service) Custom |
Pay-per-use Others Lite $19.00 $19.00 per month Gold $65.00 $65.00 per month PRO Custom |
|
View Detailed Pricing
|
View Detailed Pricing
|
LiveAgent
4.7 Based on 2506 Ratings 
|
ChatBot
4.6 Based on 57 Ratings 
Userbot
5 Based on 2 Ratings |
|
| Videos |
+ 1 More
|
+ 1 More
|
| Company Details | Located in: Wilmington, Delaware | Located in: Santa Monica, CA Founded in: 2017 |
| Contact Details |
Not available https://www.olark.com/ |
+1 424-341-5744 https://www.botcopy.com/ |
| Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
