Home/Field Service Management Software/OctopusPro vs ServicePowerUpdated on: April 19, 2024

Compare OctopusPro vs ServicePower

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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

OctopusPro is a management platform for field service through which users can easily manage their mobile workforce. Users can take control of their teams, use the tool for any mobile service industry, or even manage client assets that they are accountable for. Businesses that can use the tool include gardening, mowing, locksmiths, pool care, plumbing, car detailing, security, painting, and even real estate agents and builders. With the Lead Management tool, businesses can capture digital leads and boost conversion rates with features such as lead filtering, qualification, distribution, nurturing, automation and reporting. And with advanced Fleet and Workforce Management, managers can overlook the bookings and invoices of their mobile workforce right through the app. Other handy tools on the platform include Booking and Scheduling Management, Invoicing and Quoting, Live Reporting of advanced sales, payment, customer and contractor reports, Integrated Accounting, Built-In CRM & Complaint Management, self-service features for customers. ..show more

ServicePower is an intelligent field service management software provided with the ability to seamlessly define, deploy and manage the workforce at scale. A heap of innovative services delivered by this platform are trusted widely by globally leading companies like GE Appliances, Electrolux, LG, Whirlpool, Costo, and more. ServicePower offers a vast set of interesting features that transform field service experiences with personalised solutions to improve customer service. Enhanced customer engagement facilities offered by the platform lets businesses streamline customer satisfaction levels, revenues, brand reputation and loyalty growth- all at the same time. Users are also equipped with a clever workforce management tool that defines and deploys a blended workforce to lower costs and optimise revenue generation. Moreover, it delivers a simple yet powerful interface, with full AI functionality to adjust and implement prioritised service delivery rules in real-time. Detailed reporting and analysis further enable users to gain universal visibility across multiple organisational processes. Users are also armed with comprehensive information which allows them to enhance operational performance and delivery of services. ..show more

Features

Analytics (Workforce) Helps you track and analyse the performance of the workforce

Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Billing and Invoicing This feature helps in issuing and handling the invoice and bills.

Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.

Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Digital Signature A facility to capture digital signature in a secure format

Document Management Ability to store and manage various information and documents in electronic format.

Inventory Management Helps in recording inventory to optimize and fulfill the requirement.

Job Scheduling Helps in allocating jobs to the right person at the right time

Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet

Real-time Job Tracking Allows you to view your workforce in real time and improve strategy

Reporting Sends instant status reports about the task with customer feedback

Route Optimization Determines the cost efficient route to perform the order

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Sydney, Australia / +61 2 8880 7845

McLean, VA / 571.343.5118

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter
$12 /Month

For owner-operators

Features

  • 2 Users
  • 1 Admin
  • 1 Field Worker
  • QuickBooks Integration and Xero Integration : $10 extra per Month

All the Plans includes these Features

  • Unlimited Bookings
  • Billing and Invoicing
  • Lead Management
  • Client Inquiries Widget
  • Estimate and Quote Management
  • Appointment Scheduling
  • Dispatch Management
  • Job Management
  • Project Management
  • GPS Routing
  • Field Worker Management
  • Field Worker App and Push Notifications
  • Field Worker / Contractor Database
  • Time Tracking
  • Inventory Control
  • Google Calendar Integration
  • Automated Emails
  • Automated Pricing
  • Collect Payments
  • Automated Invoices
  • Built-In CRM
  • Customer Database
  • Data Import / Export
  • Feedback Management and Reviews
  • Manage Notes & Attachments
  • User Permissions
  • Live Reporting and Expense Tracking
  • Client Booking Reminders
  • On My Way Notifications
  • Field Worker Job Notifications and Alerts
  • Electronic Signature
  • Live Updates
  • Mobile Access
  • Service History Tracking
  • Send SMS's
  • Click-to-Dial
  • Send Emails
  • Work Orders
  • Accounting Sync and Xero Integration
  • Customer Portal
  • Timesheets
  • Forms and Checklists
  • Vehicle Tracking
  • OctopusPro Payments : Free

Additional Fees

  • SMS and Calls : Twilio fees apply
  • Emails sent through the system : $0.0025 per email ($2.5 per 1000 emails)
  • Link custom domain to Customer Portal : $200 per year
  • Support over phone/Skype : $125 per Hour
  • Premium Support Package : $1000 per 10 Hour
Established
$6 /User/Month

$5 per Field Worker per Month ($50 per Admin per Month) billed Annually

$6 per Field Worker per Month ($60 per Admin per Month) billed Monthly

For established teams

Features

  • Users : Unlimited
  • QuickBooks and Xero Integration
  • Includes features of All Plan
  • Includes features of Additional Fees
Corporate
Custom

For large teams

Features

  • Users : Unlimited
  • QuickBooks and Xero Integration
  • Branded Customer-Facing App
  • Includes features of All Plan
  • Includes features of Additional Fees

Contact the vendor to get the latest pricing detail.

View Price Page
ServicePower
Custom

Features

  • Customer Engagement
  • Schedule Optimization
  • Technician Mobility
  • Smart Service
  • Intelligent Workforce Management
  • Contractor Onboarding
  • Third-Party Dispatch
  • Claims Management
  • Reporting and Analytics
View Price Page

SCREENSHOTS

OctopusPro Screenshots
View 4 screenshot(s)
ServicePower Screenshots

INTEGRATIONS

  • Google Analytics
  • Quickbooks
  • MailChimp
  • Xero
    NA

ALTERNATIVES

Top alternatives to OctopusPro

ServiceTitan
ServiceTitan
Jobber
Jobber
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse
ServiceM8
ServiceM8

Top alternatives to ServicePower

ServiceTitan
ServiceTitan
Jobber
Jobber
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse
ServiceM8
ServiceM8