Home/Field Service Management Software/OctopusPro vs CommusoftUpdated on: April 19, 2024

Compare OctopusPro vs Commusoft

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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

OctopusPro is a management platform for field service through which users can easily manage their mobile workforce. Users can take control of their teams, use the tool for any mobile service industry, or even manage client assets that they are accountable for. Businesses that can use the tool include gardening, mowing, locksmiths, pool care, plumbing, car detailing, security, painting, and even real estate agents and builders. With the Lead Management tool, businesses can capture digital leads and boost conversion rates with features such as lead filtering, qualification, distribution, nurturing, automation and reporting. And with advanced Fleet and Workforce Management, managers can overlook the bookings and invoices of their mobile workforce right through the app. Other handy tools on the platform include Booking and Scheduling Management, Invoicing and Quoting, Live Reporting of advanced sales, payment, customer and contractor reports, Integrated Accounting, Built-In CRM & Complaint Management, self-service features for customers. ..show more

The field service management software from Commusoft is designed to enhance your company's entire client experience. It keeps customers up to date on the status of their jobs, notifies them when a technician is on the way, and even asks for comments after a project is finished. It aids in the development of engaged, satisfied clients, which leads to more referrals and a healthier business. To distinguish yourself apart from the competition, follow the sales process from beginning to end and employ stylish offers. From a single platform, you can control your sales cycle, costs, and profit margins. Streamline your processes if you want to save time and money. Their main product is aimed at field service organisations. You'll never lose track of a single job again. Their integrated messaging solution is one of their most useful features. You can combine your entire team's messaging into a single, secure platform with direct messaging and channel groups. They're incredibly adaptable and work with a diverse range of clients in a variety of industries, including plumbing, electrical, roofing, security, and maintenance. ..show more

Features

Analytics (Workforce) Helps you track and analyse the performance of the workforce

Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Billing and Invoicing This feature helps in issuing and handling the invoice and bills.

Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.

Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Digital Signature A facility to capture digital signature in a secure format

Document Management Ability to store and manage various information and documents in electronic format.

Inventory Management Helps in recording inventory to optimize and fulfill the requirement.

Job Scheduling Helps in allocating jobs to the right person at the right time

Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet

Real-time Job Tracking Allows you to view your workforce in real time and improve strategy

Reporting Sends instant status reports about the task with customer feedback

Route Optimization Determines the cost efficient route to perform the order

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Sydney, Australia / +61 2 8880 7845

Chicago, Illinois / +1 872-212 3118

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter
$12 /Month

For owner-operators

Features

  • 2 Users
  • 1 Admin
  • 1 Field Worker
  • QuickBooks Integration and Xero Integration : $10 extra per Month

All the Plans includes these Features

  • Unlimited Bookings
  • Billing and Invoicing
  • Lead Management
  • Client Inquiries Widget
  • Estimate and Quote Management
  • Appointment Scheduling
  • Dispatch Management
  • Job Management
  • Project Management
  • GPS Routing
  • Field Worker Management
  • Field Worker App and Push Notifications
  • Field Worker / Contractor Database
  • Time Tracking
  • Inventory Control
  • Google Calendar Integration
  • Automated Emails
  • Automated Pricing
  • Collect Payments
  • Automated Invoices
  • Built-In CRM
  • Customer Database
  • Data Import / Export
  • Feedback Management and Reviews
  • Manage Notes & Attachments
  • User Permissions
  • Live Reporting and Expense Tracking
  • Client Booking Reminders
  • On My Way Notifications
  • Field Worker Job Notifications and Alerts
  • Electronic Signature
  • Live Updates
  • Mobile Access
  • Service History Tracking
  • Send SMS's
  • Click-to-Dial
  • Send Emails
  • Work Orders
  • Accounting Sync and Xero Integration
  • Customer Portal
  • Timesheets
  • Forms and Checklists
  • Vehicle Tracking
  • OctopusPro Payments : Free

Additional Fees

  • SMS and Calls : Twilio fees apply
  • Emails sent through the system : $0.0025 per email ($2.5 per 1000 emails)
  • Link custom domain to Customer Portal : $200 per year
  • Support over phone/Skype : $125 per Hour
  • Premium Support Package : $1000 per 10 Hour
Established
$6 /User/Month

$5 per Field Worker per Month ($50 per Admin per Month) billed Annually

$6 per Field Worker per Month ($60 per Admin per Month) billed Monthly

For established teams

Features

  • Users : Unlimited
  • QuickBooks and Xero Integration
  • Includes features of All Plan
  • Includes features of Additional Fees
Corporate
Custom

For large teams

Features

  • Users : Unlimited
  • QuickBooks and Xero Integration
  • Branded Customer-Facing App
  • Includes features of All Plan
  • Includes features of Additional Fees

Contact the vendor to get the latest pricing detail.

View Price Page
All-in-one
Custom

Features

  • Core features including jobs, invoices, and mobile app
  • Streamline communications with customers and techs in the field
  • Track parts, costs, and vehicles in real-time to better plan work
  • Allow technicians to clock in and out to record accurate timesheets
  • Generate professional quotes from the office or the field
  • Build exact forms you need and deploy them to your technicians
  • Invoice on the same day and get paid faster
Customer Journey
Custom

Features

  • Everything included in Commusoft's All-In-One plan
  • Enable customers to easily book their services online
  • Keep a log of all assets at a property and the service history
  • Dispatch jobs faster with route optimization
  • Control the flow of inventory with a multi-location system
  • Automate and adapt invoicing for residential and commercial customers
  • Handle large clients with SLA monitoring and a customer portal
Field Automation
Custom

Features

  • All features in Commusoft's Customer Journey plan
  • Book hundreds of jobs at once with mass scheduling
  • Safeguard data with customizable security roles
  • Keep your team accountable with full system audits
  • Access additional account storage per licensed user
SALES STARTER 1
Custom

Features

  • Know every interaction and detail across each opportunity
  • Track and organize opportunities across one default sales pipeline
  • Build beautiful proposals with a powerful drag-and-drop editor
  • Allow customers to easily view and accept your proposal online
  • Offer customers multiple options as well as add-ons to increase revenue
  • Template your opportunities, proposals, options and more to save time
  • Understand and control your profit margins for each proposal
SALES GROWTH 2
Custom

Features

  • All features included in Commusoft Sales Starter plan
  • Automate customer follow ups with bespoke sequences
  • Increase profits with powerful upselling tools
  • Edit sales pipeline stages to suit your needs
  • Create as many sales pipelines as you want
  • Include add-ons at the option level for greater customization
View Price Page

SCREENSHOTS

OctopusPro Screenshots
View 4 screenshot(s)
Commusoft Screenshots
View 1 screenshot(s)

INTEGRATIONS

  • Google Analytics
  • Quickbooks
  • MailChimp
  • Xero
    NA

ALTERNATIVES

Top alternatives to OctopusPro

ServiceTitan
ServiceTitan
Jobber
Jobber
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse
ServiceM8
ServiceM8

Top alternatives to Commusoft

ServiceM8
ServiceM8
ServiceTitan
ServiceTitan
Jobber
Jobber
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse