-
Categories
- Marketing
- Sales
- Design
- Collaboration
- Development
- Blog & Resources
- All Categories
Get Listed
|
93%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
79%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|
|---|---|---|
|
Visit Website
|
Visit Website
|
|
ADD PRODUCT
|
93%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
79%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|---|---|---|
|
Visit Website
|
Visit Website
|
Summary |
Nextiva is a customer experience management suite that is aimed at revolutionizing the communication aspects of businesses and helping them convert more prospects. It is relevant for businesses of all sizes, including Family Businesses, Franchises, Sole Proprietorships, SMEs, and Enterprises. With Nextiva, all conversations can be managed at a single location and managers can dig deeper into what customers are talking about. And with instant data and analytics as a backup, it becomes easier to drive better decisions. The tool even allows automating of communication tasks on the basis of how customers interact with the business. Users can track customer journeys with the help of native and existing tools, streamline communication pipelines, manage different cases, and tap into the sentiments of their customers. By sending the right message at the right time, they can delight customers and improve their overall brand experience. ..show more |
Tryvium Desk is an enterprise collaboration platform that extends the Skype for Business functionality to Service Desk / CRM tools. Sensiple’s Tryvium Desk integrates with ITSM / CRM tools to provide improvised customer experience. Tryvium Desk helps enterprises to leverage their existing Skype for Business / Office365 investment for customer services. ..show more |
|
Auto Call Recording Automatically records all the ongoing calls. |
|
|
|
Call Monitoring Allows you listen to all inbound and outbound calls. |
|
|
|
Concurrency Support Allows you to manage multiple calls concurrently |
|
|
|
IVR Support Interactive voice recognition routes the caller to the right agent |
|
|
|
Inbound Call Center Allows you to receive an incoming call from customers |
|
|
|
Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online |
|
|
|
Outbound Call Center Allows your agent to make outgoing calls |
|
|
|
Predictive Dialer Automatically dials to list of phone numbers |
|
|
|
Progressive Dialer Auto dials and connects agents to calls answered by live persons |
|
|
|
Queue Management (Calls) Allows you to control call queues and distributes call equally |
|
|
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
|||||||||||||||||||||||||
|
|||||||||||||||||||||||||
|
|
| NA
|
|
OpenPhone
8x8
Grasshopper
Vonage Business
Dialpad Talk
|
Top alternatives to Tryvium Desk 
TalkDesk
CloudTalk
Nextiva
CallHippo
Bright Pattern
|
