Nextiva vs RingCentral Office Comparison

Remove All ADD PRODUCT Nextiva RingCentral Office	94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Nextiva Call Center Software (3885 Ratings)	Remove RingCentral Office VoIP Providers (584 Ratings)
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ADD PRODUCT	94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Nextiva Call Center Software (3885 Ratings)	Remove RingCentral Office VoIP Providers (584 Ratings)
Visit Website	Visit Website

Overview

Summary

Nextiva is a customer experience management suite that is aimed at revolutionizing the communication aspects of businesses and helping them convert more prospects. It is relevant for businesses of all sizes, including Family Businesses, Franchises, Sole Proprietorships, SMEs, and Enterprises. With Nextiva, all conversations can be managed at a single location and managers can dig deeper into what customers are talking about. And with instant data and analytics as a backup, it becomes easier to drive better decisions. The tool even allows automating of communication tasks on the basis of how customers interact with the business. Users can track customer journeys with the help of native and existing tools, streamline communication pipelines, manage different cases, and tap into the sentiments of their customers. By sending the right message at the right time, they can delight customers and improve their overall brand experience. ..show more

RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Scottsdale, Arizona / +1 800-799-0600

Belmont , California / +1 877-989-5460

API

N/A

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Essential (Business communication) $25.95 /User/Month Features Unlimited voice & video calling Voicemail Toll-free numbers Outlook/Google Contacts Integrations Unlimited internet fax Professional (Business Communication) $30.95 /User/Month Features Everything in Essenti al, plus: Unlimited conference calls, 40 participants Unlimited video conferencing Screensharing Auto attendant (multi-level) Mobile and Desktop SMS/MMS Salesforce/HubSpot Integrations Enterprise (Business Communication) $40.95 /User/Month Features Everything in Professional, plus: Unlimited participants on voice & video conferencing Call recording Unlimited video conference recording Voicemail transcription Microsoft Teams/Custom Integrations Single Sign On Core (Contact Centre) Custom Features Blended inbound/outbound Agent desktop plus Geo redundancy Call recording Nextiva Business Phone Service integration Premium (Contact Centre) Custom Features EVERYTHING IN CORE, PLUS: Chat Email SMS Essential quality management (QM) Optimum (Contact Centre) Custom Features EVERYTHING IN PREMIUM, PLUS: Enterprise quality management (QM) Proactive notification Enterprise workforce management (WFM) Ultimate (Contact Centre) Custom Features EVERYTHING IN OPTIMUM, PLUS: Interactions analytics Graphical no-code workflows Entire workflow automation suite View Price Page	Essentials $29.99 /User/Month Features Unlimited phone calls within the US and CA Toll-free or local number 100 toll-free minutes per month Voicemail-to-text Standard $34.99 /User/Month Features Up to 4 people per meeting Unlimited phone calls within the US and CA Unlimited audio meetings Unlimited video conferencing (up to 4 people per meeting) Toll-free or local number 1,000 toll-free minutes per month Voicemail-to-text Unlimited internet fax Premium $44.99 /User/Month Features Up to 100 people per meeting Unlimited phone calls within the US and CA Unlimited audio meetings Unlimited video conferencing (up to 100 people per meeting) Toll-free or local number 2,500 toll-free minutes per month Voicemail-to-text Unlimited internet fax Automatic call recording Ultimate $59.99 /User/Month Features Up to 200 people per meeting Unlimited phone calls within the US and CA Unlimited audio meetings Unlimited video conferencing (up to 200 people per meeting) Toll-free or local number 10,000 toll-free minutes per month Voicemail-to-text Unlimited internet fax Automatic call recording View Price Page

Compare Nextiva vs RingCentral Office

Nextiva

RingCentral Office

Overview

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES