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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

New Relic APM logo
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AppDynamics logo
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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description New Relic is a popular application management software that was established by Lew Cirne in 2008. In the last few years, New Relic has spread across the globe and is currently an integral tool for all IT industries and business executives. This software lets users monitor apps and address critical issues before they affect end-users. It supports languages like Python, Java, PHP, and NET. New Relic offers its services in several places across the globe. So suppose a site is working in Sydney but users want to find out if it is available in Tokyo as well, they can do so in a few seconds using the simple and free ping checks which gives detailed information about the availability of the site in a particular country. Users can send calls to APIs and confirm that each output and system response is successfully returned from multiple locations across the world. On noticing any errors in the software, users can take actual screenshots of the errors and send it to the creators of New Relic. Read more AppDynamics is an Application Performance Management Solution helping out organizations, in aligning their business outcomes with IT. It uses tools like CloudMonitoring, DevOps, Cloudmigration & unified Monitoring to gain the most efficient method of performance boosting. AppDynamics offers detailed observability facilitating enhanced business decisions, using modules like infrastructure monitoring, multi cloud monitoring, end user monitoring, network monitoring and more. Enterprises get access to mechanisms like dynamic baselining, application mapping and code-level diagnostics. An intuitive cognition engine within the particular uses machine learning to get anomalies detected in an automated manner. Moreover, enterprises also get to pinpoint the root cause of code-related issues and get them resolved in real-time. They can also analyze the performance levels of individual applications and their potential impact on business returns. The network monitoring solutions offered by AppDynamics, enables organizations to isolate the performance issues related to the networks which are in charge of driving particular business applications. Read more Dynatrace lets users monitor, optimize, and scale their apps in any type of cloud. It provides software intelligence to accelerate digital transformation and simplify cloud complexity. Dynatrace is designed to monitor the performance of applications assigned to it and make them work better by improving their performance and availability. It lets users innovate faster, collaborate efficiently, and deliver more value with less effort. It provides APM with advanced observability across cloud and hybrid environments from microservices to mainframe. Dynatrace APM includes AIOps and infrastructure monitoring that delivers answers in no time across the full stack. Using Dynatrance, users can eliminate redundant manual work as it comes with dependency mapping, automatic full-stack instrumentation, and AI-assisted answers detailing the precise root-cause of anomalies. The tool is reliable and fast and uses many digital applications to stay relevant with technology. A business can use the software from any industry - retail, transportation, financial markets, emergency services, government bodies. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $0.10.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    98%
  • Momentum
    63%
  • Popularity
    94%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    91%
  • Momentum
    62%
  • Popularity
    96%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    83%
  • Reviews
    100%
  • Momentum
    68%
  • Popularity
    97%

Features

Total Features
12 Features
9 Features
8 Features
Common Features for All
    API Monitoring Checks if your APIs are available and are performing as expected.
    Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.
    Application Performance Metrics Measure the activities, behavior, and performance of a website or application
    Dashboard A digital insight of reports and other workings on a single screen
    Event Logs Records important hardware and software events & responses in a unified and systematic manner.
    Event-based Notification Sends a user notification on the occurrence of a strategically defined event
    Mail Server Monitoring Monitors the infrastructure of the email server and the mail delivery mechanism.
    Mobile User Monitoring Checks whether the application is mobile responsive or optimized for mobile versions.
    Page Speed Monitoring Identifies the page load time from different locations on a timely basis.
    Real-user Monitoring Captures each session of real-user on website or application.
    Synthetic Transaction Monitoring To analyze the end-user level transaction process for optimal performance.
    Uptime Reporting Sends a report of uptime, downtime and response time of a webpage accessed from multiple locations
    Web Defacement Monitoring Reports any change in HTML elements like Text, Script, Image, Anchor, Iframe, and Links.
  • + 9 More - Show Less
    • API Monitoring Checks if your APIs are available and are performing as expected.
      Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.
      Application Performance Metrics Measure the activities, behavior, and performance of a website or application
      Dashboard A digital insight of reports and other workings on a single screen
      Event Logs Records important hardware and software events & responses in a unified and systematic manner.
      Event-based Notification Sends a user notification on the occurrence of a strategically defined event
      Mail Server Monitoring Monitors the infrastructure of the email server and the mail delivery mechanism.
      Mobile User Monitoring Checks whether the application is mobile responsive or optimized for mobile versions.
      Page Speed Monitoring Identifies the page load time from different locations on a timely basis.
      Real-user Monitoring Captures each session of real-user on website or application.
      Synthetic Transaction Monitoring To analyze the end-user level transaction process for optimal performance.
      Uptime Reporting Sends a report of uptime, downtime and response time of a webpage accessed from multiple locations
      Web Defacement Monitoring Reports any change in HTML elements like Text, Script, Image, Anchor, Iframe, and Links.
  • + 6 More - Show Less
    • API Monitoring Checks if your APIs are available and are performing as expected.
      Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.
      Application Performance Metrics Measure the activities, behavior, and performance of a website or application
      Dashboard A digital insight of reports and other workings on a single screen
      Event Logs Records important hardware and software events & responses in a unified and systematic manner.
      Event-based Notification Sends a user notification on the occurrence of a strategically defined event
      Mail Server Monitoring Monitors the infrastructure of the email server and the mail delivery mechanism.
      Mobile User Monitoring Checks whether the application is mobile responsive or optimized for mobile versions.
      Page Speed Monitoring Identifies the page load time from different locations on a timely basis.
      Real-user Monitoring Captures each session of real-user on website or application.
      Synthetic Transaction Monitoring To analyze the end-user level transaction process for optimal performance.
      Uptime Reporting Sends a report of uptime, downtime and response time of a webpage accessed from multiple locations
      Web Defacement Monitoring Reports any change in HTML elements like Text, Script, Image, Anchor, Iframe, and Links.
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.1/5 1,016 user ratings
    4.3/5 755 user ratings
    4.7/5 1,445 user ratings
    Rating Distribution
    • Excellent

      33.2%
    • Very Good

      52.4%
    • Average

      10.7%
    • Poor

      1.9%
    • Terrible

      1.9%
    • Excellent

      48.6%
    • Very Good

      41.5%
    • Average

      6.9%
    • Poor

      0.8%
    • Terrible

      2.3%
    • Excellent

      69%
    • Very Good

      28.8%
    • Average

      1.7%
    • Poor

      0.3%
    • Terrible

      0.1%
    User Sentiments

      Detailed Performance Insights, Comprehensive Performance Monitoring, User-Friendly Interface, Effective Alerting System

      Mobile App Performance Issues, High Pricing, Complex User Interface, Lack of Log Access

      In-depth Performance Insights, Transaction Tracing, Real-Time Monitoring, Customizable Dashboards

      High Cost, Steep Learning Curve, Limited Log Management, Occasional Performance Issues

      Root Cause Analysis, Ease of Deployment, AI-Powered Insights, Comprehensive Monitoring

      High Cost, Complex UI/UX, Limited Customization Options, Steep Learning Curve

    Review Summary

    Overall, users find the platform comprehensive and easy to use, praising its intuitive interface, customizable dashboards, and extensive monitoring capabilities. They appreciate the real-time data and alerting system, which helps them quickly identify and resolve issues. However, some users express concerns about the potential complexity for non-technical users and the occasional glitches or bugs they encounter. Additionally, a few users find the pricing to be on the higher side, especially for smaller teams or organizations.

    AppDynamics garners widespread praise for its robust application performance monitoring capabilities and insightful analytics that empower users to proactively identify and resolve performance issues. Reviewers commend its user-friendly interface, customizable dashboards, and ability to monitor complex IT environments effectively. Additionally, its real-time monitoring and alerting features are valued for enhancing observability and ensuring service availability. While some users mention occasional connectivity issues and a steep learning curve, the overall sentiment is positive, highlighting AppDynamics' effectiveness in optimizing application performance and ensuring business continuity.

    Overall, users praise Dynatrace for its real-time monitoring capabilities, comprehensive data analysis, and user-friendly interface. It is particularly valued for its AI-powered anomaly detection and root cause analysis, which help users identify and resolve issues quickly. Users appreciate the customizable dashboards and reporting features, which enable them to tailor the platform to their specific needs. Additionally, Dynatrace's integration with various cloud platforms and technologies is seen as a major advantage. However, some users have expressed concerns about the complexity of the platform and the need for specialized expertise to fully utilize its features.

      Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $0.10.
    Pricing Plans
    Monthly Plans Annual Plans

    Essentials Others

    Pro Others

    APM Pro Custom

    APM Advanced Custom

    APM Peak Custom

    Real User Monitoring Pro Custom

    Real User Monitoring Peak Custom

    Full-stack monitoring $69.00 $69.00 per month

    Infrastructure monitoring $21.00 $21.00 per month

    Digital experience monitoring $11.00 $11.00 per month

    Application security $10.00 $10.00 per month

    Open ingestion $25.00 $25.00 per month

    Cloud automation $0.10 $0.10

     
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    Alternatives

     

    Screenshots & Videos

    Screenshots New Relic APM screenshot
    + 7 More
    Business Transaction
    + 1 More
    AWS Performance monitoring | Dynatrace
    + 5 More
    Videos Video Thumbnail Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: San Francisco, CA Located in: San Francisco, California Founded in: 2008 Located in: Waltham, Massachusetts Founded in: 2005
    Contact Details

    (650) 777-7600

    https://newrelic.com/products/application-monitoring

    Not available

    https://www.appdynamics.com/

    +1 888 833 3652

    https://www.dynatrace.com/

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