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90%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored
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Start Free Trial
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Remove
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Remove
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90%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored
Remove
|
98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored
Remove
|
|
---|---|---|---|---|
Visit Website
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Start Free Trial
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Start Free Trial
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Summary |
NetHelpDesk is a versatile, ITIL (Information Technology Infrastructure Library) aligned helpdesk software, consisting of everything from ticket tracking and customer relationship management, to stock control and self-service, also with reporting capabilities. With the NetHelpDesk software, you can keep an up-to-date service catalogue to take care of all the various service requests available to your customers. The software also enables you to simplify the resolving of user access issues without needing administrator authorization, thanks to its self-service password reset tool. With this you can continue to provide uninterrupted access to the system and help users easily manage their security. Another important feature of this helpdesk software is that it helps you to manage all the different channels of ticketing your customers expect. This feature extends to live chat where you can assist your customers and offer the highest level of service. The NetHelpDesk software is very adaptable and reliable throughout an extensive range of various industries and is available on various devices – Windows phone, Android, iPhone, BlackBerry, Tablets and Windows PC. ..show more |
Halo is an insight provider software for your eCommerce business. It empowers the marketing executives to be focused on revenue generation and sales insights by automation. It is used to track the growth of your business by providing essential reports across various facets of the business starting from sales to CRM. You just need to focus on decision-making instead of reporting hassles. This is a self-serve software which is versatile and easy to use for all users. Its main goal is to provide an end-to-end customer relationship management solution. You can obtain key performance indicators for your business from all departments and as it scales across all departments of your business there is a lot of growth opportunity. A consolidated data warehouse allows you to unlock hidden data and offers you with out of the hat solutions for your business with its in-built development block. It also offers a fully integrated view of practically everything that Google Analytics can’t do. You can also customise according to your needs at cost-effective rates. ..show more |
Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. ..show more |
A cloud-based customer support software that offers all in one solution for business needs to deliver exceptional support. Freshdesk is suitable for service providers such as Insurance, Healthcare, Real Estate etc. It offers a host of features and customization functionalities like multi-channel help-desks, ticketing, SLA management, Self Service Portals, SEO ready FAQ section, smart automations, complete customization capabilities that boost productivity. It is priced affordably and is life-time free for the first three agents. ..show more |
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Top alternatives to NetHelpDesk
Halo
Freshdesk
Help Scout
Zoho Desk
SysAid
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Hello Club
IFTTT
Qashboard
Online Check Writer
Supermetrics
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