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New SaaS Software

4.4 27 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Exotel logo
Call Center Software

4.4 132 user ratings

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Qualified

New SaaS Software

4.8 6 user ratings

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Workvivo

New SaaS Software

4.9 1,470 user ratings

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Overview

Description MyOperator provides a modern cloud-based call management solution for businesses to handle their customer calls effectively and ensure top-notch calling experience to their customers. The primary feature of our solution is a virtual phone number for your business, that could be toll-free or a non-tollfree number. You can add multiple phone numbers at the backend of your given centralized number and calls will be routed to your agent's mobile phones directly. The IVR in place will greet your callers with a pre-defined voice greeting and fill further route the calls as per the call routing option best suited for your customers. All the on-call conversations will be automatically tracked, recorded and reported to enable your business supervisors to keep an effective tab on the team performance. Other advanced and exclusive features our cloud solution includes live call transfer, live call info, real-time updated dashboard, accessible from anywhere, anytime. We assure 99.9% uptime of your business calls, provide strong backend support, have 15+ data centres in place to minimize any chances of call drops. Most importantly, our dedicated customer support team will be there for your assistance 24*7. Read more Exotel is a Cloud communication solution that offers effective and the best-in-class APIs for voice, messaging and other communication modes. The software helps users to build a secure connection with customers over SMS and voice. This enterprise communication spares one from spending time on creating and maintaining infrastructure or code. Users can set up Exotel’s cloud telephony solution for their business and use this to build a full-fledged customer call center. With all the features including a multi-level IVR, call analytics, call recording and others, the user can easily go ahead without further delay. One can also make use of Exotel’s voice tools like Virtual number, Toll-Free numbers, automated calls, Call Campaigns API, Heartbeat API and more. With Exotel, users can safeguard identity, and also make customer privacy their priority. This reliable cloud communication platform offers users the opportunity to integrate customer calls with tools like ERP, CRM, helpdesk software, and others. The software reduces time by eliminating complex procedures of creating and maintaining one’s own code or infrastructure. Read more Qualified's assessment platform is the most effective technique to evaluate coding abilities. Use standardised tests to better understand the strengths and shortcomings of developers. All of the tests have been professionally developed and are intended to evaluate real-world abilities that are relevant to your vacant positions.Create a comprehensive developer profile that includes language and framework-specific competencies, soft skills, and working style. Analyze candidate performance to see how they stack up against your team or all other developers on the Qualified platform.It has a vast list of features such as - Create your own assessments, from little to large-scale projects, without ever leaving their platform. Detailed benchmarking statistics to help you understand the relative complexity of each evaluation, as well as how each developer compares to other software engineers across the world.One of its most beneficial features is code review tools - provides a comprehensive set of code review tools that help save time and gain insight into the quality of developer’s code and working style.Recreate your code project to deploy and grade it at scale. Read more Workvivo is a new breed of employee communication platform designed to build natural, meaningful bonds between teams while helping companies reach and engage their employees in ways that traditional tools simply can’t. Read more
Pricing Options
  • Free Trial Available
  • Starts at $10.00.
  • Free Trial Available
  • Starts at $200.00. Offers Custom plan.
  • Free Trial Available
  • Qualified Offers Custom plan.
  • Free Trial Not Available
  • Workvivo Offers Custom plan.
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    74%
  • Momentum
    60%
  • Popularity
    87%

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available
  • Available
  • NA

Reviews & Ratings

User Rating
4.4/5 27 user ratings
4.4/5 132 user ratings
4.8/5 6 user ratings
4.9/5 1,470 user ratings
Ratings Distribution
  • Excellent

    70.7%
  • Very Good

    17%
  • Average

    2.7%
  • Poor

    0%
  • Terrible

    9.5%
  • Excellent

    59.8%
  • Very Good

    28.8%
  • Average

    9.1%
  • Poor

    0%
  • Terrible

    2.3%
  • Excellent

    77.4%
  • Very Good

    22.6%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    93.7%
  • Very Good

    5.6%
  • Average

    0.6%
  • Poor

    0.1%
  • Terrible

    0.1%
Review Summary

Users often praise MyOperator's user-friendly interface and ease of use, highlighting its intuitive design and straightforward navigation. Many appreciate the platform's comprehensive features, such as call tracking, lead management, and analytics, which help streamline their business operations. Additionally, reviewers commend MyOperator's reliable customer support, noting the team's responsiveness, helpfulness, and willingness to go the extra mile. However, some users have reported occasional technical issues and suggest improvements in the platform's reporting capabilities. Overall, MyOperator users express satisfaction with its user-friendly design, feature-richness, and supportive customer service.

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Pricing

Pricing Options
  • Free Trial Available
  • Starts at $10.00.
  • Free Trial Available
  • Starts at $200.00. Offers Custom plan.
  • Free Trial Available
  • Qualified Offers Custom plan.
  • Free Trial Not Available
  • Workvivo Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Local number (Office IVR System) $10.00 $10.00 per month

Tollfree number (Office IVR System) $10.00 $10.00 per month

Desk plan (Cloud Call center) $45.00 $45.00 per month

Prime plan (Cloud Call center) $200.00 $200.00 per month

Dabbler $200.00 $200.00

Believer $500.00 $500.00

Influencer $1,000.00 $1,000.00

Enterprise Custom

Team Custom

Workvivo Custom

 
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Alternatives

 

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Vendor information

Company Details Located in: Newark Delaware Founded in: 2010 Located in: Bangalore, India Founded in: 2011 Located in: San Francisco, California Founded in: 2016 Located in: Cork city, Ireland Founded in: 2017
Contact Details

+1 866 696 7462

https://myoperator.co/

+91 80 88 919888

https://exotel.com/

Not available

https://www.qualified.io/

Not available

https://www.workvivo.com/

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