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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

MyLiveChat logo
Live Chat Software

3.5 9 user ratings

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Overview

Description My LiveChat is an online live chat platform that facilitates the users to engage with their customers in a faster and personal way. It enables the user to chat with their customer in real-time to provide a messaging experience that has a human touch. My LiveChat offers tools to introduce a floating chat button to your website using a simple HTML code. You can provide personalized help in real time to your customers by proactive support tools and layering humans. It allows you to offer a quick and impactful support experience to your customers to increase the efficiency of your business. Users can make use of features like canned responses to answer real time questions and share files and pictures with just a few clicks. You get unlimited chats without any charges with My LiveChat. You can additionally monitor, transfer, report, and do team chats along with customizing everything, from agent greetings to company logos to your chat window. The platform is free to use for 1 seat and offers many price variations for more than 1 seat to suit every requirement and need. Read more Drift is a revenue acceleration platform, helping companies enhance their revenue, sales and productivity levels. Organisations also get to deliver personalised experiences to individual customers by bringing their go-to-market teams together. This way, they get to enhance the outreach of their brand and shorten the sales cycle as well. Over 50,000+ businesses from all around the globe use Drift to generate a qualified pipeline in real-time. Brands get to connect with their buyers over voice, chat, video and email to accelerate the revenues. Moreover, integration facilities offered by Drift helps brands engage their website visitors in real-time, providing personalised experiences accordingly. Timely notification offered by the platform helps organisations engage with their target accounts and never miss out on anything. Lastly, organisations can also rely on the particular to enhance their revenues without increasing the headcounts in a refreshingly frictionless manner. Read more
Pricing Options
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Drift Offers Free-forever and Custom plan.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    69%
  • Momentum
    62%
  • Popularity
    70%
SaaSworthy Awards # 4 Most Searched # 3 Most Worthy # 3 Highly Rated

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
3.5/5 9 user ratings
4.4/5 1,709 user ratings
Ratings Distribution
  • Excellent

    46.7%
  • Very Good

    20%
  • Average

    0%
  • Poor

    6.7%
  • Terrible

    26.7%
  • Excellent

    56.5%
  • Very Good

    31.6%
  • Average

    5.7%
  • Poor

    3.5%
  • Terrible

    2.6%
Review Summary
Not Available

Overall, users find Drift to be a highly effective tool for conversational marketing and sales. It is praised for its ease of use, intuitive interface, and ability to personalize customer interactions at scale. Users appreciate the platform's robust features, such as chatbots, email integration, and analytics, which help them engage with leads, qualify prospects, and close deals efficiently. While some users experienced occasional technical glitches or limitations in customization, the majority agree that Drift has significantly improved their communication and lead generation efforts.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Drift Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Plan Free

Starter Plan $15.00 $15.00 per month

Basic Plan $29.00 $29.00 per month

Corporate Plan $59.00 $59.00 per month

Enterprise Plan $99.00 $99.00 per month

Premium Custom

Advanced Custom

Enterprise Custom

Free Free

​​​​​​​Drift for Early Stage Startups Custom

Add playbook building services Custom

Virtual selling assistants Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots MyLiveChat Screenshots
+ 5 More
Drift screenshot
+ 2 More
Videos Not Available Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: Delaware, United States Located in: Boston, Massachusetts Founded in: 2014
Contact Details

Not available

https://www.mylivechat.com/

855-266-1567

https://www.drift.com/

Social Media Handles

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