Home/Survey/ User Feedback Software/Mopinion vs UserVoiceUpdated on: March 28, 2024

Compare Mopinion vs UserVoice

89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Mopinion is an all-in-one user feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. ..show more

UserVoice is a smart feedback collection platform that enables the users to collect customer feedbacks and acquire actionable insights for product development. It assists the users in measuring trends and tracking customer satisfaction in order to optimize and enhance their business’s growth. UserVoice is an advanced solution for feedback management by customers that users can put to good use for improving the online reputation of their brand or business. It enables you to track your status and manage your entire workflow- all under a single customizable dashboard. It further allows connecting of your roadmaps for measuring the progress of your project. It offers tools for segmentation, and survey management as well. It is a smart platform that can be integrated with multiple other platforms like Zapier, Salesforce, and more to further automate your workflow. It offers an easy to use interface and some customizable options that makes it a perfect fit for all types of enterprises ranging from small to medium to large. The platforms offers a free trial to assist its users in understanding its features before buying its premium. It also offers a good number of premium plan options to its users to choose from. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Rotterdam, The Netherlands / +31 10 8200075

San Francisco, CA - 94111

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Growth
$229 /Month

For scaling businesses looking to professionalise their online VoC program.

Features

  • Amount of Digital Channels : 1
  • Website (PageViews / Month) : 2,000,000
  • Email per Month : 200,000
  • Amount of Dashboards : 1
  • Amount of Domains / SDKs : 1
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • Multi-Language Surveys
  • Users : Up to 20
  • Email Support
  • Data Processing Agreement
  • Multi-factor Authentication
Turbo Growth
$579 /Month

For mid-sized businesses looking to continuously drive engagement.

Features

  • Amount of Digital Channels : 1
  • Website (PageViews / Month) : 8,000,000
  • Email per Month :1,000,000
  • In-App (Users per Month) : 400,000
  • Amount of Dashboards : 1
  • Amount of Domains / SDKs : 1
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • Multi-Language Surveys
  • Users : Up to 20
  • Email Support
  • Data Processing Agreement
  • Multi-factor Authentication
Enterprise
Custom

For enterprise businesses looking for a customised plan and support.

Features

  • Amount of Digital Channels : Unlimited
  • Website (PageViews / Month) : Unlimited
  • Email per Month : Unlimited
  • In-App (Users / Month) : Unlimited
  • Amount of Dashboards : 1
  • Amount of Domains / SDKs : 1
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • Multi-Language Surveys
  • Feedback Translations
  • Users : 20+
  • Email Support
  • Data Processing Agreement
  • Dedicated Success Manager
  • Regular Team Consultations
  • Onboarding Sessions
  • Bespoke Training Services
  • Service Level Agreement
  • Multi-factor Authentication
  • Single Sign-On
  • Dedicated Domain & Storage
View Price Page
UserVoice
Custom

Features

  • Feedback Portal
  • UserVoice Advantage
  • Product Roadmap
  • Net Promoter Score (NPS)
  • SmartVote
  • API
  • Integrations
View Price Page

SCREENSHOTS

Mopinion Screenshots
View 3 screenshot(s)
UserVoice Screenshots
View 4 screenshot(s)

INTEGRATIONS

  • Intercom
  • WordPress
  • Microsoft Teams
  • Asana
  • Slack
  • Adobe Analytics
  • Lightspeed Retail
  • Rocket.Chat
  • Basecamp
  • Trello
  • VWO Insights
  • HubSpot CRM
  • Business Hangouts
  • Google Analytics
  • Salesforce
  • Zendesk Support
  • Optimizely
  • VWO Testing
  • Google Tag Manager
  • Jira
  • WordPress
  • Microsoft Dynamics 365 for Sales
  • Adobe Marketo Engage
  • Salesforce
  • Zapier
  • Jira

ALTERNATIVES

Top alternatives to Mopinion

Usabilla
Usabilla
SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro

Top alternatives to UserVoice

productboard
productboard
SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro