Home/Field Service Management Software/Miracle Service vs ServiceMaxUpdated on: March 28, 2024

Compare Miracle Service vs ServiceMax

86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Miracle Service software can digitally streamline and manage all possible field service force operations. It can offer over 100 standard reports to help in proper management reporting. It features customer self-service portal to further speed up the service process. This software is known to enjoy seamless integration with as many as 20 standard accounting packages. It comes with multiple add-ons as well to meet your specific field service management needs. Miracle Service features job scheduling, real-time job tracking, route optimization, billing and invoicing, reporting analytics etc. You will find help in documents, attendance, compliance & inventory management. ..show more

ServiceMax is a leading asset-centric field service management software which helps companies in maximising the performance of individual assets and differentiate their services. The software offers a 360-degree view of individual assets enabling companies to enhance innovation with every product release, maximize renewals and attach rates of individual contracts. Further, enterprises also get access to contract and warranty management solution to avoid revenue leakage and enhance the growth of their service revenue in an efficient manner. It also ensures commitments of SLA are met on time and eliminate revenue losses, caused by unwarranted free work. The solution helps in the maintenance of optimal inventory listing, improvement of contract margins with renovated parts and in automating return activities. With ServiceMax’s contractor management feature, users can share information with their partners in a secured manner and also get to monitor the services undertaken by their individual partners as well. Businesses around the world are moving to ServiceMax to maintain higher productivity, higher revenue, a better user experience, safer business communications and better performance. ..show more

Features

Analytics (Workforce) Helps you track and analyse the performance of the workforce

Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Billing and Invoicing This feature helps in issuing and handling the invoice and bills.

Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.

Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Digital Signature A facility to capture digital signature in a secure format

Document Management Ability to store and manage various information and documents in electronic format.

Inventory Management Helps in recording inventory to optimize and fulfill the requirement.

Job Scheduling Helps in allocating jobs to the right person at the right time

Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet

Real-time Job Tracking Allows you to view your workforce in real time and improve strategy

Reporting Sends instant status reports about the task with customer feedback

Route Optimization Determines the cost efficient route to perform the order

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Ontario, Canada / 1-905-206-1828

Pleasanton, California / +1 800 756 4960

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Miracle Service
Custom

Features

  • Contract Management
  • Inventory Management
  • Billing & Invoicing
  • Routing
  • Work Order Management

Contact the vendor for detailed pricing information

View Price Page
ServiceMax
Custom

Features

  • Field Service Management Software
  • Mobile Field Service Management
  • Schedule & Dispatch
  • Work Order Management
  • Installed Base
  • Entitlements
  • IoT & Preventive Maintenance
  • Parts & Returns Management
  • Metrics, Reporting & Dashboards
  • Asset Service Management Software
  • Mobile Asset Service Management
  • Complex Jobs Planning
  • Contractor Management
  • Zinc Real-Time Communication
  • Platform Technology
View Price Page

SCREENSHOTS

Miracle Service Screenshots
View 3 screenshot(s)
ServiceMax Screenshots
View 2 screenshot(s)

INTEGRATIONS

    NA
  • Quickbooks
  • Salesforce
  • Oracle EBS Financials
  • Jira

ALTERNATIVES

Top alternatives to Miracle Service

ServiceTitan
ServiceTitan
Jobber
Jobber
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse
ServiceM8
ServiceM8

Top alternatives to ServiceMax

Salesforce
Salesforce
ServiceTitan
ServiceTitan
Jobber
Jobber
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse