88%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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89%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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88%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
89%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored
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Summary |
Dynamics CRM is a powerful software with a number of tools that help in making the customer-facing functions of business easier. Microsoft Dynamics CRM delivers a wide range of CRM via five individual apps - Customer Service, Sales, Field Service, Marketing, Project Service Automation that work in integration. It aims at centralizing customer informations, automating marketing informations, tracking sales opportunities, analyzing data and enabling a responsive customer service. All of these functions ensure that you are never out on any growth opportunity by maximizing your business relationships. ..show more |
Workbooks offers an end-to-end CRM platform designed specifically for small & mid-size businesses. The core functionality covers Marketing Automation, Salesforce Automation, Order Management & Invoicing and Customer Services ..show more |
Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. ..show more |
AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. |
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Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. |
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Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. |
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Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork |
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Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. |
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Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads |
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Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services |
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Customization Helps to customize the system for use in industry-specific use cases |
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Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking |
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Document Management Ability to store and manage various information and documents in electronic format. |
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IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis |
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Lead Management A systemized and organized way of managing all your leads and their conversation. |
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Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. |
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List Management Enables management of multiple lists and communications with them |
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Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI |
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Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. |
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Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. |
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Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way |
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Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities |
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Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. |
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Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. |
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Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity |
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Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms |
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Referral Tracking Track and manage your referred customers. |
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Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. |
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Sales Force Automation Streamlined management of the sales cycle from lead to close |
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Territory Management Helps to assign, manage sales territories and conveniently track their progress |
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Top alternatives to Microsoft Dynamics 365 for Sales
Zoho CRM
Salesforce
Pipedrive CRM
SugarCRM
Keap
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Top alternatives to Workbooks CRM
Zoho CRM
Salesforce
Pipedrive CRM
SugarCRM
Keap
|