Microsoft Dynamics 365 for Sales vs Salesmate Comparison

Remove All	88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Microsoft Dynamics 365 for Sales CRM Software (583 Ratings)	90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Salesmate CRM Software (290 Ratings)	95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Pipedrive CRM CRM Software (7067 Ratings)	91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Freshsales CRM Software (2043 Ratings)
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Remove All	88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Microsoft Dynamics 365 for Sales CRM Software (583 Ratings)	90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Salesmate CRM Software (290 Ratings)	95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Pipedrive CRM CRM Software (7067 Ratings)	91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Freshsales CRM Software (2043 Ratings)
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Overview

Summary

Dynamics CRM is a powerful software with a number of tools that help in making the customer-facing functions of business easier. Microsoft Dynamics CRM delivers a wide range of CRM via five individual apps - Customer Service, Sales, Field Service, Marketing, Project Service Automation that work in integration. It aims at centralizing customer informations, automating marketing informations, tracking sales opportunities, analyzing data and enabling a responsive customer service. All of these functions ensure that you are never out on any growth opportunity by maximizing your business relationships. ..show more

Salesmate is not just a tool, it's an ally for every sales-driven organization. With its state-of-the-art customer relationship and contact management capabilities, Salesmate stands at the forefront as a holistic solution for modern businesses. The software is adept at monitoring the sales pipeline, while its insightful analytics furnish sales teams with actionable data to optimize their strategies. Automation is at the heart of Salesmate, simplifying the sales tracking process and dramatically enhancing team productivity. Yet it doesn't end there. Salesmate amplifies email productivity and offers seamless communication with built-in VoIP calling. The convenience continues with responsive support available through live chat, ensuring answers are just a message away. Organizing meetings, appointments, and activities becomes a breeze, empowering teams to manage their schedules effectively. For lead management, Salesmate excels with its segment filter, which categorizes and prioritizes leads with unmatched precision. It also comes packed with additional features like a chrome extension, call recording, and a robust mobile app for sales on the go. Coupled with a host of third-party integrations, Salesmate emerges as a comprehensive, powerful, and intuitive sales companion designed to turbocharge a team's efficiency and results. ..show more

Pipedrive revolutionizes the sales process by providing a comprehensive platform that lets to track the sales pipeline, manage leads, and automate tasks all in one place. This high-powered tool ensures that never miss a follow-up and that focus is always on the right leads with its automated sales conversation capabilities. Real-time sales reports deliver insights directly to the fingertips, offering full transparency into the nuanced dynamics of the sales funnel. With Pipedrive, equipped with superior forecasting, explicit goal-setting, team monitoring, and advanced sales metrics tools that empower to make data-driven decisions swiftly and with confidence. The kanban-style dashboard is not just visually intuitive but also matches each step of the buyer's journey, allowing to seamlessly adjust the pipelines in alignment with deal progression, while timely notifications keep on top of follow-ups. Integration with essential apps streamlines the workflow, while importing data from spreadsheets or other software is a breeze, ensuring a smooth transition. With Pipedrive, not just managing a pipeline; are overseeing a seamlessly integrated sales ecosystem, where linking products or services to deals is simple, giving the leverage to navigate negotiations effectively and paint the bigger picture of the business achievements. ..show more

Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. ..show more

Features

AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.
Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.
Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork
Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads
Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
Customization Helps to customize the system for use in industry-specific use cases
Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking
Document Management Ability to store and manage various information and documents in electronic format.
IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis
Lead Management A systemized and organized way of managing all your leads and their conversation.
Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
List Management Enables management of multiple lists and communications with them
Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.
Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.
Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities
Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.
Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity
Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms
Referral Tracking Track and manage your referred customers.
Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
Sales Force Automation Streamlined management of the sales cycle from lead to close
Territory Management Helps to assign, manage sales territories and conveniently track their progress

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Redmond, Washington

Charlotte, North Carolina

New York, NY

San Mateo, California / +1 650-513-0514

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Dynamics 365 Sales Professional $65 /User/Month Core sales force automation and Microsoft 365 integration Features Lead and opportunity management Marketing lists and quick campaigns Products, price lists, and product bundles Quotes, orders, and invoices CPQ and data enrichment solution discovery Live org charts Mobile app Microsoft 365 integration Outlook Exchange Excel Teams OneDrive / SharePoint OneNote Reporting and analysis Export to Excel, advanced analytics with separate Power BI license Real-time sales reports and dashboards Portals2 (Add-in) Customization and extensibility3 Application customizations Viva Sales (Add-in) Dynamics 365 Sales Enterprise $95 /User/Month Industry-leading sales force automation with contextual insights and advanced customization capabilities Features Includes features of Dynamics 365 Sales Professional plan, plus Forecasting Product, relationships, and hierarchies Cases (for Sales) Business card scanner1 Assistant (standard cards) Email intelligence (email engagement and auto-capture) Sales playbooks Competitors, sales goals, and territory management Partner relationship management Microsoft 365 integration Knowledge management Customization and extensibility3 Custom applications4 (Microsoft Power Apps) Workflow automation5 (Microsoft Power Automate) Contextual insights6 Predictive forecasting Pipeline intelligence Predictive scoring Relationship analytics Connection insights (who knows whom) Notes analysis Assistant customization and premium cards Sales accelerator6 Intelligent work list Up next widget Sequence designer Embedded email and phone dialer Conversation intelligence6 Call transcription Keyword, sentiment, and emotion analysis Competitive products and brand analysis Pipeline analysis Seller behavior and top seller analysis Coaching tools Personalized seller dashboards Outbound calling and Teams meeting scheduler for conference calls Viva Sales Dynamics 365 Sales Premium $135 /User/Month Dynamics 365 Sales Enterprise plus prebuilt customizable intelligence solutions for sellers and managers Features Includes features of Dynamics 365 Sales Enterprise plan Microsoft Relationship Sales $162 /User/Month Dynamics 365 Sales Enterprise plus LinkedIn Sales Navigator Enterprise Features Requires a 10-seat minimum Includes features of Dynamics 365 Sales Premium plan, plus LinkedIn Sales Navigator Embedded Sales Navigator in Dynamics 365 Sales Activity sync from Sales Navigator Accounts, leads, and contacts saved to Sales Navigator Smart Links View Price Page	Basic $29 /User/Month Build & organize your sales function Features Contacts, Companies, Deals Email Sync, Tracking & Templates Multiple Pipeline Management Standard Dashboard & Reports Workflow Automation Built-in Calling & Text Web forms Layout Builder Pro $49 /User/Month Automate sales and close more deals Features Includes features of Basic plan, plus Product Management Goal Management Team Inbox Workflow Automation Layout Builder Custom Roles Field Based Permissions Custom Dashboard & Reports Business $79 /User/Month Become a revenue machine Features Includes features of Pro plan, plus Team Management Custom Module Power Dialer More Layouts Formula Fields IP Restriction Increased Workflow & Sequence Limits Enterprise Custom Perfect fit for enterprise sales teams Features Includes features of Business plan, plus Dedicated Account Manager Personalized Onboarding Priority Support Dedicated Instance Dashboards - Unlimited Increased Workflow Limits Increased Sequence Limits Advanced Permissions View Price Page	Essential $24 /User/Month Get organized and set up simple sales processes quickly Features Lead, deal, contact, calendar, and pipeline management Seamless data import and 400+ integrations Advanced $39 /User/Month Never miss the next step with easy-to-use email and automations Features Includes features of Essential plan, plus Full email sync with templates, open and click tracking, and group emailing Automation builder, including email sequences Meeting, email, and video call scheduling Professional $64 /User/Month Optimize performance with more customizations and reporting Features Includes features of Advanced plan, plus Streamlined lead routing and account access controls for teams Document and contract management with e-signatures Revenue forecasts and deeper reporting capabilities Extra deal and field customization options Power $79 /User/Month Empower larger teams with flexible collaboration and support Features Includes features of Professional plan, plus Project planning, tracking, and delivery Phone support Scalable control of account permissions and visibilities Ideal for increasingly busy pipelines and complex team structures Enterprise $129 /User/Month Experience Pipedrive without limits and have ultimate peace of mind Features Includes features of Power plan, plus Enhanced security preferences Complete access to all features Unlimited reports and customizations Double the number of automations per seat View Price Page	Free Free For Upto 3 Users Features Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Built-in Chat, Email, & Phone Email Templates Custom Fields Sales Dashboard Mobile App 24x5 Support Growth Others ₹1,199 Per User Per Month Billed Monthly ₹999 Per User Per Month Billed Yearly Features Includes features of Free plan, plus AI-powered Contact Scoring Sales Sequences Workflows Custom Sales Activities Product Catalog 1 CPQ License Add-On : Freshbots: ₹7,999 for 1000 Freshbots sessions Buy additional Freshbots session packs to engage with customers across channels seamlessly Chatbots are available on all plans. All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session. The validity of the sessions purchased aligns with your payment cycle. CPQ (Beta): ₹1,299 Per User Per Month Rich document builder Built-in eSignature Accurate quote generation Pro Others ₹3,399 Per User Per Month Billed Monthly ₹2,799 Per User Per Month Billed Yearly Features Includes features of Growth plan, plus Multiple Sales Pipelines Time-based Workflows Auto-assignment Rules for Contacts, Accounts, Deals Sales Teams & Territory Management AI-powered Deal Insights & Next Best Action Add-On : Freshbots: ₹7,999 for 1000 Freshbots sessions Buy additional Freshbots session packs to engage with customers across channels seamlessly Chatbots are available on all plans. All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session. The validity of the sessions purchased aligns with your payment cycle. CPQ (Beta): ₹1,299 Per User Per Month Rich document builder Built-in eSignature Accurate quote generation Enterprise Others ₹5,999 Per User Per Month Billed Monthly ₹4,999 Per User Per Month Billed Yearly Features Includes features of Pro plan, plus Custom Modules AI-based Forecasting Insights Audit Logs Field-level Permissions Dedicated Account Manager Sandbox Add-On : Freshbots: ₹7,999 for 1000 Freshbots sessions Buy additional Freshbots session packs to engage with customers across channels seamlessly Chatbots are available on all plans. All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session. The validity of the sessions purchased aligns with your payment cycle. CPQ (Beta): ₹1,299 Per User Per Month Rich document builder Built-in eSignature Accurate quote generation View Price Page

Compare Microsoft Dynamics 365 for Sales vs Salesmate