Home/Field Service Management Software/mHelpDesk vs ServiceTradeUpdated on: March 29, 2024

Compare mHelpDesk vs ServiceTrade

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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. ..show more

Service Trade is a data collection platform that improves the efficiency of your business tech by providing improved routes and real-time updates on client and work order information. It enables you to organize and prioritize your tasks with ease. With Service Trade, you can see repair possibilities, overdue work, quotation status, and job status in one spot. You can deal in long-term service contracts to limit emergency calls and minimize breakdowns. You can stay on top of preventive maintenance and inspections with a single view of all planned and overdue work along with putting an end to vexing billing conflicts. Your clients can readily view an exact history of work done with Service Trade’s online records with images. You can reduce customer interruptions, and quickly record and share information to remain on top of maintenance inspections. You can stop selling low-cost products and start giving better value in the form of seamless, outstanding customer service, proactive maintenance, and unbroken service. Additionally, you can create effective routes by seeing all of your tasks on a map with Service Trade. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Fairfax, Virginia / 888-558-6275

Durham, North Carolina / 919-246-9900

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

mHelpDesk
Custom

Features

  • Work Orders
  • Scheduling
  • Estimates
  • Invoices
  • Payment Processing
  • Lead Management
  • Inventory Management
  • Equipment Tracking
  • Team Management
  • Maps and Geo Tracking
  • Custom Reporting
  • QuickBooks Integration
View Price Page
Select
$59 /User/Month

Features

  • Starts at 5 techs
  • Unlimited office users
  • QuickBooks integration
  • Live support 9 am - 7 pm ET
Premium
$99 /User/Month

Features

  • Best for 10 - 20 techs
  • Unlimited office users
  • QuickBooks integration
  • Custom integration support
  • Pricing contracts support
  • Service Portal
  • Emergency support 24 x 7
Enterprise
$139 /User/Month

Features

  • Best for 20+ techs
  • Unlimited office users
  • QuickBooks integration
  • Custom integration support
  • Pricing contracts support
  • Service Portal
  • Emergency support 24 x 7
  • Integration library
  • Business Analytics reporting
  • Certification program
View Price Page

SCREENSHOTS

mHelpDesk Screenshots
ServiceTrade Screenshots

INTEGRATIONS

  • WordPress
  • PayPal
  • Google Analytics
  • Quickbooks
  • MailChimp
  • Quickbooks
  • Zapier

ALTERNATIVES

Top alternatives to mHelpDesk

Jobber
Jobber
Quickbooks
Quickbooks
ServiceTitan
ServiceTitan
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse

Top alternatives to ServiceTrade

BuildOps
BuildOps
Rescribe HIMS
Rescribe HIMS
LYFnGO
LYFnGO
MediFusion
MediFusion
Total Therapy
Total Therapy