Home/Field Service Management Software/mHelpDesk vs Service AutopilotUpdated on: April 19, 2024

Compare mHelpDesk vs Service Autopilot

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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. ..show more

Service Autopilot is an all-in-one scheduling software explicitly designed for small businesses to automate their business activities and assist them in managing their workflow. This solution has a user-friendly interface that helps users schedule their lapsed and recurring jobs in just a few clicks. Service Autopilot is a well-known field service management software that truly looks forward to acquiring business growth and helping commercial and residential field service industries. This All-in-One solution automates the business's time-consuming office activities, which helps them focus on prospering faster keenly. Service Autopilot software significantly helps with scheduling service scheduling communication and routing. And it is also a great solution for billing, service business marketing, finance, service tickets, and call center. Using service autopilot, users can discover where they can scale their profits by using the report's center and automatically sync their accounts with two-way sync of Quickbooks. Overall this software helps in growing your businesses by easily allowing operations like tracking and monitoring of the information of chemicals and assets. ..show more

Features

Analytics (Workforce) Helps you track and analyse the performance of the workforce

Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Billing and Invoicing This feature helps in issuing and handling the invoice and bills.

Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.

Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Digital Signature A facility to capture digital signature in a secure format

Document Management Ability to store and manage various information and documents in electronic format.

Inventory Management Helps in recording inventory to optimize and fulfill the requirement.

Job Scheduling Helps in allocating jobs to the right person at the right time

Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet

Real-time Job Tracking Allows you to view your workforce in real time and improve strategy

Reporting Sends instant status reports about the task with customer feedback

Route Optimization Determines the cost efficient route to perform the order

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Fairfax, Virginia / 888-558-6275

Richardson, Texas / (972) 728-4040

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

mHelpDesk
Custom

Features

  • Work Orders
  • Scheduling
  • Estimates
  • Invoices
  • Payment Processing
  • Lead Management
  • Inventory Management
  • Equipment Tracking
  • Team Management
  • Maps and Geo Tracking
  • Custom Reporting
  • QuickBooks Integration
View Price Page
STARTUP
$47 /Month

+ $97 Signup Fee

Features

  • Schedule & Route Faster
  • Save Time with Instant Invoicing
  • Manage Clients & Leads (CRM)
  • Keep Track of Reporting and Expenses
  • Create Professional Estimates Instantly
  • Get Paid Faster with Credit Card Processing
  • Stay On-the-Go with the Mobile App
  • Delegate Easily with User Roles & Rights
  • Find Help with Free Chat, Email, & Phone Support

Add-On​s

  • QuickBooks Online Two-Way Sync​
  • Smartmaps
  • Client Portal
PRO
$97 /Month

+ $97 Signup Fee

Features

  • Includes features of Startup plan, plus
  • Increase Team Productivity with Employee Tracking
  • Guarantee Profitability with Job Costing & Analysis
  • Stay Up-to-Date with Asset Tracking
  • Save Time with Route Optimization
  • Win More Jobs with Estimating & Proposals
  • Easily Track Chemicals
  • Add-Ons
PRO PLUS
$247 /Month

+ $247 Signup Fee

Features

  • Includes features of Startup plan, plus
  • Accelerate Your Growth with Automations
  • Download Pre-Built Forms & Tools in the Marketplace
  • Send & Receive Reports Automatically
  • Get One-on-One Training Consultations
  • Access Interactive Learning Content
  • Add-Ons
View Price Page

SCREENSHOTS

mHelpDesk Screenshots
Service Autopilot Screenshots

INTEGRATIONS

  • WordPress
  • PayPal
  • Google Analytics
  • Quickbooks
  • MailChimp
    NA

ALTERNATIVES

Top alternatives to mHelpDesk

Jobber
Jobber
Quickbooks
Quickbooks
ServiceTitan
ServiceTitan
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse

Top alternatives to Service Autopilot

Jobber
Jobber
ServiceTitan
ServiceTitan
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse
ServiceM8
ServiceM8