Home/Text Mining Software/MetaText vs Digital TaxonomyUpdated on: March 29, 2024

Compare MetaText vs Digital Taxonomy

72% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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72% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

MetaText is an API tool that provides users with relevant machine learning models to understand consumer sentiment, keywords, intent, and more. APIs can also be customized for specific business needs. And with advanced capabilities like Author Profiling Analysis, users can automatically identify text author attributes. The Topic Detection feature even the subject topics of texts and includes support for multiple languages, including Portuguese, Spanish, and English. MetaText’s advanced capabilities include medical and legal-specific entities and the Text Summarization feature that can convert large documents into small and explainable summaries. And with the keyword extractor tool, users can automatically extract relevant features from the text. Through the tool, customer service can automatically tag and prioritize support tickets and tap into the buying habits of customers with dedicated surveys, reviews, social media, and NPS. Other handy custom services include big data analytics such as data collection, clean, enrichment, analytics, and modelling along with semantic web tasks like crawlers. ..show more

Digital Taxonomy is aimed at developing high-end productivity and insight generating tools. Artificial Intelligence is one of the most important components that constitute Digital Taxonomy, along with machine learning and agile development. A dedicated team of developers combines practical R&D proficiency with proven expertise in the theoretical and applicable fundamentals of machine learning. The products developed are thus, entirely aimed at meeting the specific requirements of market research and customer opinion specialists. Further, Codeit and Loadit are the two main products of Digital Taxonomy. Codeit combines AI with collective team intelligence, facilitating quick analysis of texts at the desired level of granularity. It offers unparalleled speed with intact data quality, besides enabling real-time collaborations. On the other hand, LoadIt is capable of eliminating traditional data handling related tasks besides automating them on the go. It is dependent on three fundamental principles which are simple, transparent and extensible. ..show more

Features

Audience Analysis Allows to monitor customer feedbacks in real-time

Built-in Library Gives instant access to past customer conversations that is stored in library

Competitive Analysis Monitors activities of competitive products and services

Document Classification Classifies structured and unstructured document based on analysis

Geospatial Analysis Integrates with geospatial tool to gather information based on geographical locations

Import-Export Option Allows import/export of data as PDF,PNG,HTML files

Multi-language Support Available in multiple languages to support global customers

Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations

Segmentation Groups and segregates audiences based on defined criteria

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

São Paulo, Brazil

London, United Kingdom - WC1E 6EB / +44 (0)333 335 9965

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

MetaText
Custom

Features

  • Understanding documents and generating texts
  • Automatic tag of calls and chats
  • Deploy, Monitoring and Insights
  • AI Embedded in Helpdesk Workflows

View Price Page
Digital Taxonomy
Custom

Features

  • Auto code frame generation
  • AI-guided coding
  • Adaptive survey integration
  • Full management reporting
View Price Page

SCREENSHOTS

MetaText Screenshots
Digital Taxonomy Screenshots

INTEGRATIONS

  • Freshdesk
  • Zendesk Chat
  • Salesforce
  • Zendesk Sell
    NA

ALTERNATIVES

Top alternatives to MetaText

Inmoment
Inmoment
Keatext
Keatext
MonkeyLearn
MonkeyLearn
Text2data
Text2data
DiscoverText
DiscoverText

Top alternatives to Digital Taxonomy

Inmoment
Inmoment
Keatext
Keatext
MonkeyLearn
MonkeyLearn
Text2data
Text2data
DiscoverText
DiscoverText