MessageBird vs PubNub Comparison

Remove All ADD PRODUCT MessageBird PubNub	Remove MessageBird Cloud Communication Platforms (287 Ratings)	Remove PubNub Cloud Communication Platforms (13 Ratings)
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ADD PRODUCT	Remove MessageBird Cloud Communication Platforms (287 Ratings)	Remove PubNub Cloud Communication Platforms (13 Ratings)
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Overview

Summary

MessageBird is an omnichannel cloud communication software that helps enterprises to get connected with their global customers via multiple channels such as Voice, WhatsApp, Live Chat, and more. The platform enables business owners to provide seamless customer support across different messaging channels. Further, users can also depend on the particular to create advanced communication processes that ensure higher customer engagement rates along with faster interactions, without writing any kind of codes. MessageBird lets organizations provide programmatic communications on a large scale. They can buy and use phone numbers, verify users, and manage contacts via REST APIs. Moreover, service providers can leverage the platform to access various communication channel that their customers love to use or are comfortable with. Detailed reports let users track their business growth and make real-time decisions as well. They get to identify the most active channel, monitor ticket wise handling times besides measuring SLA related performances. ..show more

PubNub is an advanced in-app chat and communication platform that enables companies to create a communication system of their own, bringing people together for remote work, eLearning, health services and more. With its standard messaging features, the software enables organisations to create direct, group and large scale chats, connecting with employees and customers alike. Also, geolocation APIs available within can be used to track car fleets, provision orders, check on drivers’ deliveries and perform matchmaking in dating apps. Engaging features loaded within PubNub can be used by companies to build scalable virtual and hybrid events, where they can invite an unlimited number of users. It also helps organisations to deliver the right information at the right time through real-time alerts and push notifications. The particular platform can also be used to connect and control IoT devices such as entertainment systems, thermostats, door locks and more. PubNub is fully compliant with the GDPR regulations and offers complete protection for users’ data. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Amsterdam, The Netherlands

San Francisco, CA / +1 415-223-7552

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	General Custom 1. Local SMS : Fast, reliable message delivery through our globally connected API. Inbound : Free Outbound : $0.006 per message 2. Voice Calling : Programmable enterprise-grade VoIP calling billed per second. Placing a Call : $0.006 per minute Receiving a Call : $0.0033 per minute 3. Text to Speech : Text to speech sent anywhere worldwide in 20 different languages. Outbound : $0.005 per message 4. Voice Numbers : Two-way communication and localized brand interactions in 50+ countries. Dedicated Number : $1.5 per month 5. SMS Numbers : Two-way communication and localized brand interactions in 50+ countries. Dedicated Number : $1 per month 6. Short code : Maximal throughput and country compliance via dedicated or shared short codes. Dedicated : $700 per month, with a one time setup fee of $1300 7. Lookup and HLR pricing : Accurate, detailed information on any phone number in the world. Lookup : Free Lookup and HLR pricing : $0.011 per request SMS Custom 1. Local SMS : Fast, reliable message delivery through our globally connected API. Inbound : Free 2. High-volume SMS : Access baseline bulk rates and ensure delivery of every last message via our fully redundant platform. Guaranteed Service Level Agreements Dedicated Account Manager Custom routing configuration Bespoke solutions For high volumes (contact the vendor) 3. SMS Numbers : Two-way communication and localized brand interactions in 50+ countries. 4. Lookup and HLR pricing : Accurate, detailed information on any phone number in the world. Lookup : Free Voice Custom 1. Placing a call : Place programmable calls on our fault-tolerant platform. Rates vary based on number type and call destination. To Landline : $0.006 per minute To Mobile : $0.006 per minute 2. Receiving a call : Receive programmable calls on our fault-tolerant platform. Standard : $0.0033 per minute 3. Voice Numbers : Two-way communication and localized brand interactions in 50+ countries. Dedicated Number : $1.5 per month 4. Text to Speech : Share your campaigns, notifications and alerts via voice message in any of our 20 offered languages. Outbound : $0.005 per message 5. Voice Recording : Automatically record, save, playback, and transcribe your Voice calls. Recording : Free Recording Storage : Free Stored for 90 days Auto Transcription : $0.0400 per minute 6. Answering Machine Detection : Automatically detect whether phones are mobile or landline and optionally leave a message. Recognition : Free 7. Lookup and HLR pricing : Immediately retrieve accurate, detailed information on roaming, validity and more about any number in the world. Lookup : Free Lookup and HLR pricing : $0.011 per request Essentials (WhatsApp) $50 /Month billed Yearly Everything you need to start talking to customers Features WhatsApp API First 15,000 session messages included : $ 0.02/ session message 1 Active WhatsApp channel 2 Message Templates $ 0.0085/ template message Messaging and ticketing Rich Media Capabilities End-to-end Encryption Standard Customer Support Pro (WhatsApp) $150 /Month billed Yearly A complete plan for small to medium businesses Features Includes features of Essentials plan, plus First 50,000 session messages included : $ 0.005/ session message 5 Active WhatsApp channels 20 Message Templates : $ 0.0085/ template message Enterprise (WhatsApp) Custom Communicate with your customers at scale Features Includes features of Pro plan, plus Custom session messaging rates : Tailored plan for your business Custom channel amount Unlimited Message Templates : Tailored plan for your business View Price Page	Starter $49 /Month Features Monthly Active Users : 1500 Direct and Group Chats User Presence Unread Message Counts Typing Indicators Read Receipts Message Reactions Mobile Push Notifications Access Controls Encryption Unlimited Concurrent Connections Unlimited Channels Message Storage Unlimited devices Up-Time Status Updates Email Support Support Plans 1. Gold : $500 per Month Guaranteed Response within Business Hours : 4 hours Support Availability : 24 * 5 support Up-Time Status Updates Email Support 2. Platinum : $1,500 per month Guaranteed Response within Business Hours : 2 hours Support Availability : 24 * 7 support Up-Time Status Updates Email Support Phone Support Slack Support 3. Customized Enterprise : $5,000 per month Guaranteed Response within Business Hours : 1 hour Includes features of Gold plan, plus Quarterly ticket check-in Dedicated Support Agent(via Zoom or Google Hangouts) Custom Custom Features Monthly Active Users : custom Includes features of Starter plan, plus PubNub Functions GDPR Compliance HIPAA Compliance < 100ms worldwide latency Volume-based discounts Annual prepay options Personalized services 99.999% SLA Includes features of Support Plan View Price Page

Compare MessageBird vs PubNub

MessageBird

PubNub

Overview

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES