Home/Reputation Management Software/Mentionlytics vs BroadlyUpdated on: March 29, 2024

Compare Mentionlytics vs Broadly

89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
77% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
77% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Mentionlytics web-based reputation management software happens to be a reliable social media monitoring platform as well. Monitoring and tracking online reputation is very convenient, systematic and time-efficient. This user-friendly online reputation manager can easily manage and monitor several vital aspects of your campaign management. Mentionlytics comes designed with social media metrics. Sentimental analytics facilitates categorizing comments made to evaluate whether likes or dislikes or have a neutral attitude towards the brand. Review monitoring, social media tracking, feedback response management etc are all available with this software. Gamification option is unavailable. ..show more

Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

New York, United States / +1 (845) 233-6563

California, United States / 510.400.6039

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

StartUp
$29 /Month

Plan Features

  • 3 Keywords
  • 1K Mentions / mo
  • 100K Queries / mo
  • 12 hours Update
  • 1 Brand Accounts
  • 5 Social Profiles Tracking

Essential
$99 /Month

Plan Features

  • 8 Keywords
  • 15K Mentions / mo
  • 1Μ Queries / mo
  • 6 hours Update
  • 1 Brand Accounts
  • 15 Social Profiles Tracking

Advanced
$189 /Month

Plan Features

  • 15 Keywords
  • 30K Mentions / mo
  • Unlimited Queries / mo
  • Continuous Update
  • 1 Brand Accounts
  • 20 Social Profiles Tracking

Pro
$299 /Month

Plan Features

  • 25 Keywords
  • 60K Mentions / mo
  • Unlimited Queries / mo
  • Continuous Update
  • Up to 2 Brand Accounts
  • 30 Social Profiles Tracking
  • White Label Reports

Agency
$899 /Month

Plan Features

  • 50 Keywords
  • 150K Mentions / mo
  • Unlimited Queries / mo
  • Continuous Update
  • Up to 5 Brand Accounts
  • 70 Social Profiles Tracking
  • White Label Reports

Custom
Custom

Contact the vendor for detailed pricing information

View Price Page
Broadly Custom Plan
Custom

Features

  • Customer Review Platform
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
View Price Page

SCREENSHOTS

Mentionlytics Screenshots
View 6 screenshot(s)
Broadly Screenshots
View 5 screenshot(s)

ALTERNATIVES

Top alternatives to Mentionlytics

Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
Mention
Yotpo
Yotpo
GoSite
GoSite

Top alternatives to Broadly

Podium
Podium
Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
Mention
Yotpo
Yotpo