Mention vs Trustpilot Comparison

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Mention

Reputation Management Software

4.5 896 user ratings

Visit Website

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Trustpilot

Reputation Management Software

4.1 542 user ratings

Visit Website

Overview

Description	Mention allows you to keep up to date with what people are saying about your brand on the internet and social media. Its real-time monitoring capabilities can give you insight into updates about your company as they happen. Mention also provides automated reports, which can provide more detail about, and insight into, what these mentions on the web and social media mean for your business. You can then share these reports with both people internally at your company, as well as external clients. Mention enables you to also see what your competitors are doing by monitoring the web and social media for mentions of their brands. This means you can learn from the good and the bad of their strategy. Mention comes with Boolean alerts, which enables you to more accurately monitor what people are saying. It also allows you to discover influencers in your industry so you can create more effective outreach campaigns. Read more	Trust Pilot is an excellent customer review management software that assists web based businesses to build trust and create a connection with their customers. As per the current market scenario, there are thousands of businesses open wide for us, providing us numerous options to choose the best. But the question arises, how do we differentiate between the beneficial and the hazardous? To help us choose the best, Trustpilot is a free and open to use software for every company and consumer, an application where everyone can share product reviews. Sharing experiences helps others in making better choices and also benefits the companies in making better sales. It is a proven fact that before buying any commodity, a high proportion of the population first check the web and go through the messages commented by the pre-users. It is there everyone understands how reliable a product or a brand is. And Trust Pilot helps the brand in gaining that reliability. From baby products to high-tech technological goods, comments on the standards and usage of every good are available on the site. Trustpilot does not only help customers buy prudent products but also helps corporations get better sales and stand out in the market with a favorable reputation. They provide a free starter pack for the beginners and a wide range of premium plans for professionals. Read more
Pricing Options	Free Trial Available Starts at $24.00. Offers Free-forever and Custom plan.	Free Trial Not Available Starts at $200.00. Offers Free-forever plan.
SW Score & Breakdown	95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 93% Momentum 60% Popularity 86%	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 89% Momentum 69% Popularity 93%
SaaSworthy Awards	Not Available	# 2 Most Worthy # 2 Fastest Growing

Features

Total Features	7 Features	7 Features
Common Features for All	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 4 More - Show Less	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 4 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.5/5 896 user ratings	4.1/5 542 user ratings
Ratings Distribution	Excellent 60.1% Very Good 29.8% Average 6.9% Poor 1.6% Terrible 1.6%	Excellent 66.1% Very Good 9.8% Average 4.1% Poor 2.5% Terrible 17.5%
Review Summary	Overall, Mention is highly regarded for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate its intuitive design, insightful analytics, and ability to track and engage with customers across multiple social media platforms. The platform's real-time monitoring and customizable alerts are also seen as valuable assets. Additionally, Mention's ability to integrate with other popular marketing and sales tools is a major advantage. However, some users have expressed concerns about occasional bugs and glitches, as well as the lack of advanced reporting capabilities.	Not Available
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $24.00. Offers Free-forever and Custom plan.	Free Trial Not Available Starts at $200.00. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Solo $24.00 $29.00 per month Pro $83.00 $99.00 per month ProPlus $166.00 $199.00 per month Company Custom	Free Free Standard $200.00 $200.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Reputation.com 4.4 Based on 377 Ratings Mention Vs Reputation.com ReviewBuzz 4.6 Based on 12 Ratings Mention Vs ReviewBuzz BrandMentions 4.8 Based on 41 Ratings Mentionlytics 5 Based on 95 Ratings Mention Vs Mentionlytics Reputation Studio 5 Based on 1 Ratings Mention Vs Reputation Studio	Reputation.com 4.4 Based on 377 Ratings Trustpilot Vs Reputation.com Reeview Trustpilot Vs Reeview CheckTheReviews ReviewBuzz 4.6 Based on 12 Ratings Trustpilot Vs ReviewBuzz FreshReview 5 Based on 7 Ratings Trustpilot Vs FreshReview
	View All Mention Alternatives	View All Trustpilot Alternatives