Home/Reputation Management Software/Mention vs FreshReviewUpdated on: March 28, 2024

Compare Mention vs FreshReview

95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Mention allows you to keep up to date with what people are saying about your brand on the internet and social media. Its real-time monitoring capabilities can give you insight into updates about your company as they happen. Mention also provides automated reports, which can provide more detail about, and insight into, what these mentions on the web and social media mean for your business. You can then share these reports with both people internally at your company, as well as external clients. Mention enables you to also see what your competitors are doing by monitoring the web and social media for mentions of their brands. This means you can learn from the good and the bad of their strategy. Mention comes with Boolean alerts, which enables you to more accurately monitor what people are saying. It also allows you to discover influencers in your industry so you can create more effective outreach campaigns. ..show more

FreshReview software is a platform used to manage business reputation with online reviews. Collect customer feedback to built trust to drive organic traffic by increasing 5 star Google and Yelp ratings. The software offers enterprise grade secure systems to manage multi location businesses from a single dashboard to increase sales. It supports Mobile Android and iOS. Small and Medium companies make use of the software. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Paris, France / +33 1 76 36 06 97

Bangalore, India / 063609 01535

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Free

For individuals who want to get started

PRICING:

  • $ 0 per month, billed yearly
  • $ 0 per month

INCLUDED:

  • 1 alert
  • 1,000 mentions
  • 3 social accounts
  • 1 user

VOLUMN

  • 1 alert
  • 3 social accounts
  • 1 user
  • 1,000 mentions

MEDIA

  • News monitoring
  • Forums & blogs monitoring
  • Reviews monitoring
  • Web monitoring


SOCIAL MEDIA

  • Instagram
  • Twitter (public tweets)


ALERTS

  • Basic alerts


COLLABORATION

  • Tasks & Drafts
  • Unlimited scheduled posts


SUPPORT

  • Chat & email support - Available


REPORTING

  • Basic reports - Available


SOCIAL MEDIA PUBLISHING

  • Facebook page - Available
  • Instagram business - Available
  • Twitter - Available
  • LinkedIn company - Available
Solo
$29 /Month

Solo
For entrepreneurs and individuals

PRICING:

  • $ 24 per month, billed yearly
  • $ 29 per month

INCLUDED:

  • 2 alerts
  • 5,000 mentions
  • 5 social accounts
  • 1 user

VOLUMES

  • 2 alerts
  • 5 social accounts
  • 1 user
  • 5,000 mentions

MEDIA

  • Media
  • News monitoring
  • Forums & blogs monitoring
  • Reviews monitoring
  • Web monitoring

SOCIAL MEDIA

  • Instagram
  • Twitter (public tweets)

ALERTS

  • Basic alerts

COLLABORATION

  • Tasks & Drafts
  • Unlimited scheduled posts

SUPPORT

  • Chat & email support

REPORTING

  • Basic reports

OPTIMIZE

  • Saved filters
  • Spike notifications

SOCIAL MEDIA PUBLISHING

  • Facebook page
  • Instagram business
  • Twitter
  • LinkedIn company
Pro
$99 /Month

Pro
For marketers and small- businesses

PRICING:

  • $ 83 per month, billed yearly
  • $ 99 per month

INCLUDED:

  • 5 alerts
  • 10,000 mentions
  • 10 social accounts
  • Unlimited user

VOLUMES

  • 5 alerts
  • 10 social accounts
  • Unlimited users
  • 10,000 mentions
  • Unlimited reports

MEDIA

  • News monitoring
  • Forums & blogs monitoring
  • Reviews monitoring
  • Web monitoring

SOCIAL MEDIA

  • Instagram
  • Twitter (public tweets)

ALERTS

  • Basic alerts

COLLABORATION

  • Alert sharing
  • Tasks & Drafts
  • Unlimited scheduled posts
  • Integrations

SUPPORT

  • Chat & email support

REPORTING

  • Basic reports

OPTIMIZE

  • Saved filters
  • Spike notifications
  • Automatic Tagging
  • Sentiment analysis

SOCIAL MEDIA PUBLISHING

  • Facebook page
  • Instagram business
  • Twitter
  • LinkedIn company
ProPlus
$199 /Month

ProPlus
For growing businesses and skilled-professionals

PRICING:

  • $ 166 per month, billed yearly
  • $ 199 per month

INCLUDED:

  • 7 alerts
  • Standard alerts
  • 20,000 mentions
  • 15 social accounts
  • Unlimited users

VOLUMES

  • 5 alerts
  • 10 social accounts
  • Unlimited users
  • 10,000 mentions
  • Unlimited reports

MEDIA

  • News monitoring
  • Forums & blogs monitoring
  • Reviews monitoring
  • Web monitoring

SOCIAL MEDIA

  • Instagram
  • Twitter (public tweets)

ALERTS

  • Basic alerts
  • Standard alerts

COLLABORATION

  • Alert sharing
  • Tasks & Drafts
  • Unlimited scheduled posts
  • Integrations

SUPPORT

  • Chat & email support

REPORTING

  • Basic reports

OPTIMIZE

  • Saved filters
  • Spike notifications
  • Automatic Tagging
  • Sentiment analysis

SOCIAL MEDIA PUBLISHING

  • Facebook page
  • Instagram business
  • Twitter
  • LinkedIn company
Company
Custom

Company
For teams and agencies

PRICING:

  • Custom

INCLUDED:

  • 10+ alerts
  • Advanced alerts
  • 100,000+ mentions
  • Unlimited social acc.
  • Unlimited users
  • Account manager

VOLUMES

  • 10+ alerts
  • Unlimited social acc.
  • Unlimited users
  • 100,000+ mentions
  • Unlimited reports

MEDIA

  • News monitoring
  • Forums & blogs monitoring
  • Reviews monitoring
  • Web monitoring
  • TV & Radio (US)
  • Historical data

SOCIAL MEDIA

  • Instagram
  • Twitter (public tweets)
  • Facebook publics
  • Pinterest
  • Youtube
  • Tiktok
  • Historical Data (Twitter)

ALERTS

  • Basic alerts
  • Standard alerts
  • Advanced alerts

COLLABORATION

  • Alert sharing
  • Tasks & Drafts
  • Unlimited scheduled posts
  • Integrations
  • API


SUPPORT

  • Chat & email support
  • Dedicated account manager
  • Onboarding calls
  • Alerts set-up
  • Quarterly meetings

REPORTING

  • Basic reports
  • Advanced reports
  • Scheduled reports
  • Data exports
  • White labelled reports

OPTIMIZE

  • Saved filters
  • Spike notifications
  • Automatic Tagging
  • Sentiment analysis

SOCIAL MEDIA PUBLISHING

  • Facebook page
  • Instagram business
  • Twitter
  • LinkedIn company
View Price Page
Basic
$19 /Month

Best suited for single location business

Features

  • One location
  • Unlimited review sites
  • Up-to 75 monthly campaigns
Professional
$49 /Month

Multi-store/location businesses

Features

  • Multiple location support
  • Unlimited review sites
  • Up-to 300 monthly campaigns
Agency
Custom

Custom Bulk Plan for Agencies

Features

  • Multiple location support
  • Unlimited review sites
  • Custom monthly campaigns
  • White Labelled Dashboard
  • Custom Features
View Price Page

SCREENSHOTS

Mention Screenshots
View 6 screenshot(s)
FreshReview Screenshots
View 3 screenshot(s)

INTEGRATIONS

  • Buffer
  • Zapier
    NA

ALTERNATIVES

Top alternatives to Mention

Google Tag Manager
Google Tag Manager
Mentioned By
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SkillSurvey Reference
SkillSurvey Reference
Trustpilot
Trustpilot
BirdEye
BirdEye

Top alternatives to FreshReview

Trustpilot
Trustpilot
BirdEye
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GoSite
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