Home/Telemedicine Software/Mend vs 1upHealthUpdated on: March 29, 2024

Compare Mend vs 1upHealth

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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Mend is reimagining the patient experience. Mend’s PredictiveIQ works hand-in-hand with a full suite of communication tools to increase the accuracy of the predictions and improve how organizations engage with patients using automation and digital experiences. PredictiveIQ integrates seamlessly with Mend's full suite of patient engagement and communication tools to help automate the management of the high-risk appointments on your existing schedule, including automated text, email, and phone appointment reminders. ..show more

1upHealth provides hundreds of health systems and health tech companies with tools that help them create easy and accessible experiences for their users. The platform offers EHR connectivity, which stores and secures millions of patient medical records. The FHIR API platform enables users to build in minutes what would have previously taken years. For integration, there is no authorization required from providers. Health tech companies can ask their consumers to connect to their data and compute on it instantly. The platform helps users focus on delivering the product by building on the world's only fully managed serverless FHIR API platform. It enables users to view, manage, and act on their health records with instant connectivity across the US without needing a BAA. The platform also assists payers and provider organizations to interact using FHIR Bulk Data transfers and analytics APIs. Patients can use 1upHealth’s free patient application to compile their data and share it with different health systems and other apps as and when needed. ..show more

Features

Alert Notifications Alerts the user when predefined criteria is met

Care Summary Patient summary of care report that helps on each care transition or to another setting of care

File Transfer Allows sending and receiving files

GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union

HIPAA Compliant Offers security over the collection of sensitive data and uphold to protect the integrity of PHI

Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online

Patient Portal Facility for patients to access personal health information from anywhere

Patient Queue Allows to virtually control patient queue and connect to the doctor

Patient Records Management Manages and records all necessary and vital data about a patient.

Payments Enables payment collection from the visitors via popular payment gateways

Personalized URL Enables to create a customized or brand URL for respondents and visitors to get access to the link

Reminders Sends important reminders through email to attendees

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Orlando, Florida

Boston, MA

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Mend Now Telehealth
$59 /Month

$59 per provider per month billed monthly ($199 setup fee)

$49 per provider per month billed annually

Features

  • Self-guided setup
  • Self-guided user training and knowledge
  • Live instant technical support
  • Unlimited staff and patient users
  • Ad-hoc instant Telehealth video visits
  • Scheduled Telehealth video visits
  • Telehealth and other consents
  • Unlimited video visits
  • No software downloads, video connects instantly in any browser on any device
  • Organization logo
  • Custom video waiting page
  • Automatic patient text message and email reminders
  • Chat during video
  • File sharing
  • Basic note taking
  • Screen sharing
  • Canvas mode to draw and type
  • Add other participants instantly via text message
  • Supports multiple cameras
  • HD video
  • Signed BAA
  • HIPAA and HITECH compliant
  • Admin controls
  • Meeting history and times and more
Mend Pro Telehealth
Custom

Features

  • Included features Mend Now plan, plus
  • Account manager white-glove setup
  • Live training
  • On-demand Telehealth queue
  • Telehealth visit staff transfers
  • Messaging Telehealth visits
  • Group scheduling
  • Group Telehealth (mobile supported)
  • Kiosk Telehealth visits
  • Secure messaging
  • PredictiveIQ AI
  • Customized digital forms
  • Payments
  • Premium branding look and feel
  • Patient self-scheduling
  • Advanced reporting
  • Patient rescheduling
  • Post visit surveys
  • Bulk notifications
  • Recalls
  • Custom appointment types
  • Custom appointment routing
  • Advanced notification settings
  • Advanced scheduling features
  • Third-party workflows
  • 100% API coverage
  • EHR/PMS integration
  • SFTP integration
  • SAML single sign-on
  • Fax interface support
View Price Page
Patient Mediated APIs
Custom

For patient authorized data through our whitelisted Patient Connect workflow

1. Volume Based Pricing

  • 1,000 FREE API queries / month
  • 1 - 100,000 queries/month = $0.0049/query
  • 100,001 - 1,000,000 = $0.0039/query
  • 1,000,001 = $0.0029/query

Typically ~$1-2 per patient per year

2. Health System Connections

  • Up to 10 connections FREE
  • $0.09 per month / connection

3. Storage

  • Up to 100 MB FREE
  • Storage is fixed at $0.99 per 100MB
  • Typically 1000 patients = ~1 MB

4. Subscriptions

  • Receive real-time patient updates on trigger (e.g., new medication added)

Features

  • Per API call pricing (1000 / month free)
  • Pay as you go via credit card
  • Read Access to Clinical Data
  • Self-service Support
  • No license / software fees
Direct Provider Connections
Custom

For direct integrations to health systems (under BAA) for population of patients

1. Volume Based Pricing

  • 20,000 FREE API queries / month
  • 1 - 100,000 queries/month = $0.0049/query
  • 100,001 - 1,000,000 = $0.0039/query
  • 1,000,001 = $0.0029/query

Maximum of ~$2 per unique patient per year. Per patient pricing is also available

2. Health System Connections

  • Monthly fee based on # of FHIR® resources
  • Price ranges from $200-450 / month per connection depending on scope and read vs write.

3. Storage

  • Up to 2GB FREE
  • Storage is fixed at $0.99 per 100MB
  • Typically 1000 patients = ~1 MB

4. Subscriptions

  • Receive real-time patient updates on trigger (e.g., new medication added)

5. FHIR® Bulk Data APIs

  • Access population-level data using our FHIR® Bulk Data APIs, ANSI SQL queries, etc.

Features

  • Volume based pricing
  • Contract with volume-based rates
  • Read and Write Access to Clinical Data
  • Dedicated Support Resources
  • No license / software fees
View Price Page

SCREENSHOTS

Mend Screenshots
1upHealth Screenshots
View 1 screenshot(s)

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