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SentiOne

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Meltwater logo
PR Software

3.9 2,428 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Brand24 logo
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Overview

Description Meltwater is a cloud-based public relation software that is available in SaaS version, can be installed in Windows and Mac as well. This software comes enriched with a myriad of public relation features like article author database, clippings management, digital asset management etc. Meltwater uses artificial intelligence to help users get deeper & better business insights. It comes with PR impact metrics. The enriched media contact database helps forming better connection with leading bloggers, journalists and media influencers. Meltwater can boost your press release publication frequency. It helps in social & news monitoring and reporting & distribution. Read more Brand24 is an online management system that helps brands in protecting their reputation on the web. Using brand24, the companies can respond to the positive comments from their brand ambassadors & assist the unsatisfied customers before their crisis gets out in the public eye. They provide the clients an advanced sentiment detection kit to pierce out the positive, negative and unbiased reviews. In addition, the owners will get instant alerts whenever someone would post a negative comment about their kind and connect with the person before it’s too late. The Corporations can track online reviews on every social media platforms, news sites, on message boards, in blogs, reviewing apps and much more. They can also study as many people respond to the mentions made for your brand. The users can also track various hashtags using the important hashtag metrics provided and find influencers to promote their brand on a different platform. Brand 24 provides a demo version for testing of its features and they also provide their excellent features to the masses with packs starting at 49 dollars to 299 dollars a month. Read more
Pricing Options
  • Free Trial Not Available
  • Meltwater Offers Custom plan.
  • Free Trial Available
  • Starts at $49.0.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    100%
  • Momentum
    70%
  • Popularity
    85%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    87%
  • Momentum
    63%
  • Popularity
    85%
SaaSworthy Awards
Not Available
# 3 Fastest Growing # 4 Most Popular

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
3.9/5 2,428 user ratings
4.5/5 500 user ratings
Ratings Distribution
  • Excellent

    33.6%
  • Very Good

    38.1%
  • Average

    16.2%
  • Poor

    4.7%
  • Terrible

    7.4%
  • Excellent

    64.9%
  • Very Good

    26.8%
  • Average

    5.4%
  • Poor

    0.3%
  • Terrible

    2.5%
Review Summary

Overall, Meltwater receives mixed reviews from users. While some users appreciate its comprehensive media monitoring and analytics capabilities, others criticize its high cost, complex interface, and limited customer support. Users also report varying experiences regarding the effectiveness of the platform's social listening and influencer identification features. Additionally, the platform's user-friendliness and ease of use are inconsistent among reviewers.

Overall, users praise Brand24 for its user-friendly interface, comprehensive monitoring features, customizable alerts, and accurate sentiment analysis. They appreciate the ability to track brand mentions across multiple platforms, analyze customer sentiment, and respond to customer feedback in a timely manner. Additionally, users commend Brand24's customer support team for their responsiveness and helpfulness. Some users suggest improvements in the reporting functionality and the inclusion of more advanced features like competitor analysis.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Meltwater Offers Custom plan.
  • Free Trial Available
  • Starts at $49.0.
Pricing Plans
Monthly Plans Annual Plans

Essentials Custom

Advanced Custom

Suite Custom

Enterprise Custom

Personal Plus $49.00 $49.00 per month

Professional Premium $99.00 $99.00 per month

Professional Max $199.00 $199.00 per month

 
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View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Meltwater Demo - Meltwater+Screenshot.png
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Vendor information

Company Details Located in: San Francisco, CA Located in: Florida, United States
Contact Details

Not available

https://www.meltwater.com/in/

+1 (718) 618-4483

https://brand24.com/

Social Media Handles

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