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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Web Analytics Software

4.3 200 user ratings

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Overview

Description It is an open source analytics software with privacy protection and user-centric insights. It can be installed on your server at free of cost. It provides real time updates about the details of your website visitors. Matoma has a customizable dashboard which allows you to create your own dashboard with widget configuration. It has goal conversion tracking using which you can track your progress to reach business objectives. In addition, it has event tracking feature to identify and measure interaction by the users in your website. Moreover, the software has A/B testing platform using which you can experiment and optimize your website campaigns by running A/B tests. Read more UserSurge is an analytics tool that enables users to see how their website visitors are engaging with their websites. With just a single line of code, the tool can record engagement sessions in videos that can be accessed on the platform of users. They can also view heat maps of where the visitors are looking and track the scrolling sessions and limits of users. Armed with advanced analytics, website owners and digital marketers can also understand how many visitors actually read through their pages and how many of them leave right away. With location-specific data, users can also know where their website traffic is coming from and the languages that their visitors are most likely to require support in. By tracking every moment of their interaction, users increase their conversions. Every data captured by the tool is securely saved in the cloud, while also providing a seamless interface for visitors to playback recorded sessions. Read more
Pricing Options
  • Free Trial Not Available
  • Free Trial Available
  • UserSurge Offers Custom plan.
SW Score & Breakdown

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    62%
  • Popularity
    85%
SaaSworthy Awards # 1 Most Worthy # 4 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Online
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.3/5 200 user ratings
Not Available
Ratings Distribution
  • Excellent

    51.5%
  • Very Good

    31.9%
  • Average

    10.3%
  • Poor

    5.4%
  • Terrible

    1%
Not Available
Review Summary

Users appreciate the platform's open-source nature, customization options, and the ability to self-host. It is praised for its detailed reporting and analytics capabilities, allowing users to track website traffic, user behavior, and conversion rates. Additionally, users find the interface user-friendly and easy to navigate. However, some users mention occasional bugs and limitations in certain features, and the learning curve for advanced functionalities can be steep. Overall, users find the platform valuable for website analytics and appreciate its flexibility and customization options.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Free Trial Available
  • UserSurge Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

On-Premise Others

Cloud Others

UserSurge Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Heatmaps screenshot
+ 7 More
UserSurge screenshot
+ 3 More
Videos Video Thumbnail
+ 2 More
Not Available

Vendor information

Company Details Located in: Wellington, New Zealand Founded in: 2007 Located in: San Francisco, California
Contact Details

Not available

https://matomo.org/

+1 949-910-5736

https://www.usersurge.com/

Social Media Handles

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