Matomo vs Smartlook Comparison

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Matomo

Web Analytics Software

4.3 200 user ratings

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Smartlook

Heat Map Software

4.6 2,099 user ratings

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Overview

Description	It is an open source analytics software with privacy protection and user-centric insights. It can be installed on your server at free of cost. It provides real time updates about the details of your website visitors. Matoma has a customizable dashboard which allows you to create your own dashboard with widget configuration. It has goal conversion tracking using which you can track your progress to reach business objectives. In addition, it has event tracking feature to identify and measure interaction by the users in your website. Moreover, the software has A/B testing platform using which you can experiment and optimize your website campaigns by running A/B tests. Read more	Smartlook is a handy tool for understanding how customers interact with your website or Android and iOS app. This analytics solution tool can help figure out the 'Whys' behind every user action. Smartlook presents a central dashboard that displays data in an easy-to-understand manner while making team collaborations quick, simple, and convenient. This dashboard promotes data-driven decision-making for various stakeholders, including marketers, managers, UX designers, developers, and more. Smartlook has proven to reduce churn rates significantly, boost conversions, identify and fix bugs, and improve UX. Some key features of Smartlook include, view recordings, create heatmaps, build conversion funnels, use automatically tracked events. Read more
Pricing Options	Free Trial Not Available	Free Trial Available Starts at $39.00. Offers Free-forever and Custom plan.
SW Score & Breakdown	93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 85% Momentum 62% Popularity 85%	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 96% Momentum 69% Popularity 83%
SaaSworthy Awards	# 1 Most Worthy # 4 Fastest Growing	Not Available

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.3/5 200 user ratings	4.6/5 2,099 user ratings
Ratings Distribution	Excellent 51.5% Very Good 31.9% Average 10.3% Poor 5.4% Terrible 1%	Excellent 69.6% Very Good 26.9% Average 2.1% Poor 0.2% Terrible 1.2%
Review Summary	Users appreciate the platform's open-source nature, customization options, and the ability to self-host. It is praised for its detailed reporting and analytics capabilities, allowing users to track website traffic, user behavior, and conversion rates. Additionally, users find the interface user-friendly and easy to navigate. However, some users mention occasional bugs and limitations in certain features, and the learning curve for advanced functionalities can be steep. Overall, users find the platform valuable for website analytics and appreciate its flexibility and customization options.	Users appreciate Smartlook's user-friendly interface, ease of setup, and its ability to provide valuable insights into user behavior. Reviewers highlight the tool's effectiveness in tracking website and app usage, identifying areas for improvement, and optimizing the user experience. While some users have reported minor issues with data accuracy or customer support, the overall sentiment remains positive, with many praising Smartlook's contribution to improving their digital products and increasing conversions.
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Pricing

Pricing Options	Free Trial Not Available	Free Trial Available Starts at $39.00. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	On-Premise Others Cloud Others	Free (Website) Free Starter (Website) $39.00 $39.00 per month Business (Website) $95.00 $95.00 per month Ultimate (Website) Custom Free Mobile (Mobile app) Free Startup Mobile (Mobile app) $39.00 $39.00 per month Business Mobile (Mobile app) $95.00 $95.00 per month Ultimate Mobile (Mobile app) Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Matomo Alternatives	View All Smartlook Alternatives