Home/Web Analytics Software/Matomo vs SmartlookUpdated on: January 30, 2023

Compare Matomo vs Smartlook

94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Smartlook
Smartlook Heat Map Software (1134 Ratings)
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94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Smartlook

Smartlook

Heat Map Software (1134 Ratings)
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Overview

Summary

It is an open source analytics software with privacy protection and user-centric insights. It can be installed on your server at free of cost. It provides real time updates about the details of your website visitors. Matoma has a customizable dashboard which allows you to create your own dashboard with widget configuration. It has goal conversion tracking using which you can track your progress to reach business objectives. In addition, it has event tracking feature to identify and measure interaction by the users in your website. Moreover, the software has A/B testing platform using which you can experiment and optimize your website campaigns by running A/B tests. ..show more

Smartlook is a handy tool for understanding how customers interact with your website or Android and iOS app. This analytics solution tool can help figure out the 'Whys' behind every user action. Smartlook presents a central dashboard that displays data in an easy-to-understand manner while making team collaborations quick, simple, and convenient. This dashboard promotes data-driven decision-making for various stakeholders, including marketers, managers, UX designers, developers, and more. Smartlook has proven to reduce churn rates significantly, boost conversions, identify and fix bugs, and improve UX. Some key features of Smartlook include, view recordings, create heatmaps, build conversion funnels, use automatically tracked events. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Wellington, New Zealand

Czechia, Europe

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

On-Premise
Others

For Monthly Traffic: 50,000 Page Views

Hosted on your servers

Features

  • Easy to set up: Requires technical knowledge, and a server
  • Choose where your data is stored
  • Support: Free community support or paid support subscriptions
  • Websites: Unlimited
  • Team members: Unlimited
  • Segments: Unlimited
  • Goals: Unlimited
  • Custom Dimensions: 100
  • Raw data retention: Forever
  • Report data retention: Forever
  • No data sampling
  • Google Analytics data importer
  • GDPR Manager
  • API access
  • Standard reports
  • Activity Log: From EUR19 per year
  • WooCommerce Analytics: From EUR 39 per year
  • Search Engine Keywords Performance: From EUR 129 per year
  • Funnels: From EUR 179 per year
  • Users Flow: From EUR 79 per year
  • White Label: From EUR 149 year
  • Heatmap & Session Recording: From EUR 199 per year
  • A/B Testing: From EUR 199 per year
  • Custom Reports: From EUR 199 per year
  • Forms: From EUR 149 per year
  • Media Analytics: From EUR 149 per year
  • Roll-Up Reporting: From EUR 199 per year
  • Advertising Conversion Export: From EUR 149 per year
  • Multi-Channel Conversion Attribution: From EUR 79 per year
  • Cohorts: From EUR 89 per year
  • Tag Manager
  • SQL raw data access
  • SAML integration: From EUR 499 per year
  • LDAP integration
  • Custom Domain
  • Fully customizable and extensible
  • eCommerce Tracking
  • Event Tracking
  • Content Tracking
  • Campaign Tracking
  • User Tracking
  • Site Search
  • Real-Time
  • Customisable Dashboard
  • Segmentation
  • Custom Logo
  • Row Evolution
  • Transitions
  • Overlay
  • Privacy Options
  • All Websites Dashboard
  • Visitor Maps
  • Visitor Profile
  • Site Speed
  • Geo-Location
  • Annotations
  • Scheduled Email Reports
  • Custom Alerts
  • HTTP Analytics API
  • HTTP Tracking API
  • Log Analytics
  • Exportable Widgets
  • 100+ Integrations
  • 50+ Languages
  • 100+ Currencies
  • Timezone support
Cloud
Others

INR 2590 billed Yearly

For Monthly Traffic: 50,000 Page Views

Hosted on your servers

Features

  • Additional pageviews : 5,000 for INR259
  • Easy to set up
  • Choose where your data is stored : In Europe
  • Support: Email-Support
  • Websites: 30
  • Team members: 30
  • Segments: 100
  • Goals: 150
  • Custom Dimensions: 30
  • Raw data retention: 24 months
  • Report data retention: Forever
  • No data sampling
  • Google Analytics data importer
  • GDPR Manager
  • API access
  • Standard reports
  • Activity Log
  • WooCommerce Analytics
  • Search Engine Keywords Performance
  • Funnels
  • Users Flow
  • White Label: Custom Logo & Colors
  • Heatmap & Session Recording
  • A/B Testing
  • Custom Reports: 100
  • Forms: 100
  • Media Analytics
  • Roll-Up Reporting
  • Multi-Channel Conversion Attribution
  • Cohorts
  • Tag Manager
  • SAML integration: Available in Cloud Enterprise
  • LDAP integration : Available in Cloud Enterprise
  • Custom Domain : Available in Cloud Enterprise
  • Fully customizable and extensible : Partially
  • eCommerce Tracking
  • Event Tracking
  • Content Tracking
  • Campaign Tracking
  • User Tracking
  • Site Search
  • Real-Time
  • Customisable Dashboard
  • Segmentation
  • Custom Logo
  • Row Evolution
  • Transitions
  • Overlay
  • Privacy Options
  • All Websites Dashboard
  • Visitor Maps
  • Visitor Profile
  • Site Speed
  • Geo-Location
  • Annotations
  • Scheduled Email Reports
  • Custom Alerts
  • HTTP Analytics API
  • HTTP Tracking API
  • Log Analytics
  • Exportable Widgets
  • 100+ Integrations
  • 50+ Languages
  • 100+ Currencies
  • Timezone support

Based upon the Number of Page Views, the pricing plan varies.

View Price Page
Free (Website)
Free

Free
For personal use

  • Sessions/month - 1,500
  • Data history - 1 month
  • Events - 2
  • Funnels - 1
  • Heatmaps - 3

RECORDING AND HEATMAPS

  • Sessions/month - 1,500
  • Heatmaps - 3
  • Support for Ajax and single-page apps

ANALYTICS

  • Events - 2
  • Funnels - 1
  • Export graphs
  • Event manager
  • Event picker

DATA ACCESS

  • Data history - 1 month
  • Retroactive data
  • Personal data anonumization
  • GDPR Compliance

ADMINISTRATION AND SUPPORT

  • Projects - Unlimited*
  • Team members - Unlimited*
Starter (Website)
$39 /Month

Startup
Start up your growth!

  • Sessions/month - 5,000 (Upgradable to 25,000)
  • Data history - 1 month
  • Events - 4
  • Funnels - 1
  • Heatmaps - 10 (Upgradable to 100)

RECORDING AND HEATMAPS

  • Sessions/month - Up to 25,000
  • Visitor journey
  • Always-on recording
  • Heatmaps - 10 (Upgradabe to 100)
  • Historical data in heatmaps
  • Better heatmaps precision
  • Different types of visitors in heatmaps
  • Support for Ajax and single-page apps
  • Recordings and heatmaps sharing

ANALYTICS

  • Events - 4
  • Funnels - 1
  • Export graphs
  • Event manager
  • Event picker

DATA ACCESS

  • Data history - 1 month
  • Retroactive data
  • Personal data anonumization
  • GDPR Compliance
  • Access to censored data
  • API and user identification

ADMINISTRATION AND SUPPORT

  • Projects - Unlimited*
  • Team members - Unlimited*
  • Live chat support
Business (Website)
$95 /Month

Business
More data, deeper analysis

  • Sessions/month -15,000 (Upgradable to 200,000)
  • Data history - 1 month (Upgradable to 12 months)
  • Events 12 (Upgradable to 60)
  • Funnels - 4 (Upgradable to 20)
  • Heatmaps - 30 (Upgradable to 100)
  • Session vault
  • Standard integrations
  • Premium integrations - ADD-ON
  • DevTools - ADD-ON

RECORDING AND HEATMAPS

  • Sessions/month - Up to 200,000
  • Visitor journey
  • Always-on recording
  • Heatmaps - 30 (Upgradeable to 100)
  • Historical data in heatmaps
  • Better heatmaps precision
  • Different types of visitors in heatmaps
  • Support for Ajax and single-page apps
  • Recordings and heatmaps sharing
  • Session vault
  • Dev tools - ADD-ON
  • Notes - Unlimited*

ANALYTICS

  • Events - 12 (Upgradable to 60)
  • Funnels - 4 (Upgradable to 20)
  • Export graphs
  • Event manager
  • Event picker
  • Merge events

DATA ACCESS

  • Data history - Up to 12 months
  • Retroactive data
  • Personal data anonumization
  • GDPR Compliance
  • Access to censored data
  • API and user identification
  • Standard integrations
  • Premium integrations - ADD-ON
  • Sampling - ADD-ON
  • Public REST API - ADD-ON

ADMINISTRATION AND SUPPORT

  • Projects - Unlimited*
  • Team members - Unlimited*
  • Live chat support


Ultimate (Website)
Custom

Ultimate
Tailor-made solution

  • Sessions/month - Custom
  • Data history - - Custom
  • Events - Custom
  • Funnels - Custom
  • Heatmaps - Custom
  • Session vault
  • Standard integrations
  • Premium integrations - ADD-ON
  • DevTools - ADD-ON
  • Enterprise features - ADD-ON

RECORDING AND HEATMAPS

  • Sessions/month - Custom
  • Visitor journey
  • Always-on recording
  • Heatmaps - Custom
  • Historical data in heatmaps
  • Better heatmaps precision
  • Different types of visitors in heatmaps
  • Support for Ajax and single-page apps
  • Recordings and heatmaps sharing
  • Session vault
  • Dev tools - ADD-ON
  • Notes - Unlimited*

ANALYTICS

  • Events - Custom
  • Funnels - Custom
  • Export graphs
  • Event manager
  • Event picker
  • Merge events

DATA ACCESS

  • Data history - Custom
  • Retroactive data
  • Personal data anonumization
  • GDPR Compliance
  • Access to censored data
  • API and user identification
  • Standard integrations
  • Premium integrations - ADD-ON
  • Sampling - ADD-ON
  • Public REST API - ADD-ON

ADMINISTRATION AND SUPPORT

  • Projects - Unlimited*
  • Team members - Unlimited*
  • Live chat support
  • Single sign-on - ADD-ON
  • Custom paper

Free Mobile (Mobile app)
Free

Free Mobile
For personal use

  • Sessions/month - 1,500
  • Data history - 1 month
  • Events - 2
  • Funnels - 1
  • Heatmaps galleries - 3


RECORDINGS AND HEATMAPS

  • Recording platform - iOS Android
  • Supported frameworks - iOS, Android, React Native, Unity, Unreal, Flutter, Cocos, Cordova/Ionic, and Xamarin
  • Sessions/month - 1,500
  • Number of heatmap galleries - 3
  • Recording quality - Low
  • Notes - Unlimited *

ANALYTICS

  • Events - 2
  • Funnels - 1
  • Export graphs

DATA ACCESS

  • Data history - 1 month
  • Retroactive data
  • Personal data anonymization
  • GDPR Compliance

ADMINISTRATION AND SUPPORT

  • Projects - Unlimited *
  • Team members - Unlimited *
Startup Mobile (Mobile app)
$39 /Month

Startup Mobile
Startup your growth!

  • Sessions/month - 5,000 (Upgradable to 25,000)
  • Data history - 1 month
  • Events - 4
  • Funnels - 1
  • Heatmaps galleries - 10 (Upgradable to 100)


RECORDINGS AND HEATMAPS

  • Recording platform - iOS +Android
  • Supported frameworks - iOS, Android, React Native, Unity, Unreal, Flutter, Cocos, Cordova/Ionic, and Xamarin
  • Sessions/month - up to 25,000
  • Visitor journey
  • Number of heatmap galleries - 10 (Ungradable to 100)
  • Historical data in heatmap galleries
  • Recording quality - Low
  • Notes - Unlimited *

ANALYTICS

  • Events - 4
  • Funnels - 1
  • Export graphs

DATA ACCESS

  • Data history - 1 month
  • Retroactive data
  • Personal data anonymization
  • GDPR Compliance
  • API and user identification


ADMINISTRATION AND SUPPORT

  • Projects - Unlimited *
  • Team members - Unlimited *
  • Live chat support
Business Mobile (Mobile app)
$95 /Month

Business Mobile
More data, deeper analysis

  • Sessions/month -15,000 (Upgradable to 200,000)
  • Data history - 1 month (Upgradable to 12 months)
  • Events - 12 (upgradable to 60)
  • Funnels - 4 ( Upgradable to 20)
  • Heatmaps galleries - 30 (Upgradable to 100)
  • Sessopm vault
  • Standard integrations


RECORDINGS AND HEATMAPS

  • Recording platform - iOS +Android
  • Supported frameworks - iOS, Android, React Native, Unity, Unreal, Flutter, Cocos, Cordova/Ionic, and Xamarin
  • Sessions/month - up to 200,000
  • Visitor journey
  • Number of heatmap galleries - 30 (Ungradable to 100)
  • Historical data in heatmap galleries
  • Session vault
  • Rendering modes
  • Recording quality - Low/Mid/High
  • Frame rate
  • Notes - Unlimited *

ANALYTICS

  • Events - 12 (Upgradable to 60)
  • Funnels - 4 (Upgradable to 20)
  • Export graphs
  • Merge events

DATA ACCESS

  • Data history - (Up to 12 months)
  • Retroactive data
  • Personal data anonymization
  • GDPR Compliance
  • API and user identification
  • Standard integrations
  • Sampling - ADD-ON
  • Public REST API - ADD-ON


ADMINISTRATION AND SUPPORT

  • Projects - Unlimited *
  • Team members - Unlimited *
  • Live chat support
Ultimate Mobile (Mobile app)
Custom

Ultimate Mobile
Tailor-made solution

  • Sessions/month - Custom
  • Data history - Custom
  • Events - Custom
  • Funnels - Custom
  • Heatmaps galleries - Custom
  • Sessopm vault
  • Standard integrations
  • Enterprise features - ADD-ON


RECORDINGS AND HEATMAPS

  • Recording platform - iOS +Android
  • Supported frameworks - iOS, Android, React Native, Unity, Unreal, Flutter, Cocos, Cordova/Ionic, and Xamarin
  • Sessions/month - Custom
  • Visitor journey
  • Number of heatmap galleries - Custom
  • Historical data in heatmap galleries
  • Session vault
  • Rendering modes
  • Recording quality - Low/Mid/High
  • Frame rate
  • Notes - Unlimited *

ANALYTICS

  • Events - Custom
  • Funnels - Custom
  • Export graphs
  • Merge events

DATA ACCESS

  • Data history - Custom
  • Retroactive data
  • Personal data anonymization
  • GDPR Compliance
  • API and user identification
  • Standard integrations
  • Sampling - ADD-ON
  • Public REST API - ADD-ON


ADMINISTRATION AND SUPPORT

  • Projects - Unlimited *
  • Team members - Unlimited *
  • Live chat support
  • Single sign-on - ADD-ON
  • Custom paperwork
View Price Page

SCREENSHOTS

Matomo Screenshots
View 8 screenshot(s)
Smartlook Screenshots
View 8 screenshot(s)

INTEGRATIONS

    NA
  • Intercom
  • WordPress
  • Joomla
  • Instapage
  • Wix
  • CS-Cart
  • Drupal
  • BigCommerce
  • Segment
  • Unbounce
  • OpenCart
  • Mixpanel
  • PrestaShop
  • Squarespace
  • Weebly
  • Google Analytics
  • Piwik PRO
  • Zendesk Support
  • Jimdo
  • LightSpeed Restaurant
  • Shopify
  • Shopware

ALTERNATIVES

Top alternatives to Matomo

Amplitude
Amplitude
Hotjar
Hotjar
Mixpanel
Mixpanel
umami
umami
Piwik PRO
Piwik PRO

Top alternatives to Smartlook

Mouseflow
Mouseflow
Firebase
Firebase
Amplitude
Amplitude
UXCam
UXCam
Google Analytics
Google Analytics