Home/Web Analytics Software/Matomo vs Heap
Updated on: February 9, 2023

Compare Matomo vs Heap

94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Remove
Visit Website

Visit Website

ADD PRODUCT
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Remove
Visit Website

Visit Website

Overview

Summary

It is an open source analytics software with privacy protection and user-centric insights. It can be installed on your server at free of cost. It provides real time updates about the details of your website visitors. Matoma has a customizable dashboard which allows you to create your own dashboard with widget configuration. It has goal conversion tracking using which you can track your progress to reach business objectives. In addition, it has event tracking feature to identify and measure interaction by the users in your website. Moreover, the software has A/B testing platform using which you can experiment and optimize your website campaigns by running A/B tests. ..read more

Heap offers a smarter way to build digital products. With comprehensive data collection and structured processes, Heap helps Product Managers understand their users, make data-driven decisions, and craft delightful digital experiences. Retroactive and codeless user analytics provide greater access to data and more granularity. Your team can always gather insights, generate hypotheses, and evaluate impact without waiting for developer resources. Decouple analytics from code with the flexibility of Virtual Events. Retroactively name, modify, merge, or create new Virtual Events for each user interaction without writing new tracking code or changing the underlying data. With Autocapture and Virtual Events, Heap delivers the most complete customer dataset. Never worry about what an event is, if it’s outdated, or what the context behind it is. Give everyone at your company instant access to behavioral insights. Enable your organization to make better decisions based on more complete customer data. ..read more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Wellington, New Zealand

San Francisco, California / +1.415.938.9398

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

On-Premise
Others

For Monthly Traffic: 50,000 Page Views

Hosted on your servers

Features

  • Easy to set up: Requires technical knowledge, and a server
  • Choose where your data is stored
  • Support: Free community support or paid support subscriptions
  • Websites: Unlimited
  • Team members: Unlimited
  • Segments: Unlimited
  • Goals: Unlimited
  • Custom Dimensions: 100
  • Raw data retention: Forever
  • Report data retention: Forever
  • No data sampling
  • Google Analytics data importer
  • GDPR Manager
  • API access
  • Standard reports
  • Activity Log: From EUR19 per year
  • WooCommerce Analytics: From EUR 39 per year
  • Search Engine Keywords Performance: From EUR 129 per year
  • Funnels: From EUR 179 per year
  • Users Flow: From EUR 79 per year
  • White Label: From EUR 149 year
  • Heatmap & Session Recording: From EUR 199 per year
  • A/B Testing: From EUR 199 per year
  • Custom Reports: From EUR 199 per year
  • Forms: From EUR 149 per year
  • Media Analytics: From EUR 149 per year
  • Roll-Up Reporting: From EUR 199 per year
  • Advertising Conversion Export: From EUR 149 per year
  • Multi-Channel Conversion Attribution: From EUR 79 per year
  • Cohorts: From EUR 89 per year
  • Tag Manager
  • SQL raw data access
  • SAML integration: From EUR 499 per year
  • LDAP integration
  • Custom Domain
  • Fully customizable and extensible
  • eCommerce Tracking
  • Event Tracking
  • Content Tracking
  • Campaign Tracking
  • User Tracking
  • Site Search
  • Real-Time
  • Customisable Dashboard
  • Segmentation
  • Custom Logo
  • Row Evolution
  • Transitions
  • Overlay
  • Privacy Options
  • All Websites Dashboard
  • Visitor Maps
  • Visitor Profile
  • Site Speed
  • Geo-Location
  • Annotations
  • Scheduled Email Reports
  • Custom Alerts
  • HTTP Analytics API
  • HTTP Tracking API
  • Log Analytics
  • Exportable Widgets
  • 100+ Integrations
  • 50+ Languages
  • 100+ Currencies
  • Timezone support
Cloud
Others

INR 2590 billed Yearly

For Monthly Traffic: 50,000 Page Views

Hosted on your servers

Features

  • Additional pageviews : 5,000 for INR259
  • Easy to set up
  • Choose where your data is stored : In Europe
  • Support: Email-Support
  • Websites: 30
  • Team members: 30
  • Segments: 100
  • Goals: 150
  • Custom Dimensions: 30
  • Raw data retention: 24 months
  • Report data retention: Forever
  • No data sampling
  • Google Analytics data importer
  • GDPR Manager
  • API access
  • Standard reports
  • Activity Log
  • WooCommerce Analytics
  • Search Engine Keywords Performance
  • Funnels
  • Users Flow
  • White Label: Custom Logo & Colors
  • Heatmap & Session Recording
  • A/B Testing
  • Custom Reports: 100
  • Forms: 100
  • Media Analytics
  • Roll-Up Reporting
  • Multi-Channel Conversion Attribution
  • Cohorts
  • Tag Manager
  • SAML integration: Available in Cloud Enterprise
  • LDAP integration : Available in Cloud Enterprise
  • Custom Domain : Available in Cloud Enterprise
  • Fully customizable and extensible : Partially
  • eCommerce Tracking
  • Event Tracking
  • Content Tracking
  • Campaign Tracking
  • User Tracking
  • Site Search
  • Real-Time
  • Customisable Dashboard
  • Segmentation
  • Custom Logo
  • Row Evolution
  • Transitions
  • Overlay
  • Privacy Options
  • All Websites Dashboard
  • Visitor Maps
  • Visitor Profile
  • Site Speed
  • Geo-Location
  • Annotations
  • Scheduled Email Reports
  • Custom Alerts
  • HTTP Analytics API
  • HTTP Tracking API
  • Log Analytics
  • Exportable Widgets
  • 100+ Integrations
  • 50+ Languages
  • 100+ Currencies
  • Timezone support

Based upon the Number of Page Views, the pricing plan varies.

View Price Page
Free
Free

Free
Find product-market fit

Access to

  • Up to 10k sessions/month
  • 1 Project
  • Unlimited user licenses
  • Auto captured events
  • 2 Sources
  • Data Dictionary
  • Standard analysis

ANALYTICS

  • Ad-Hoc Analytics
  • Reporting

DATA CAPTURE

  • Auto capture
  • APIs
  • Connect to Sources - 2
  • Projects - 1

DATA ENGINE

  • Event Visualizer
  • Data Dictionary (Basic Governance)

SECURITY

  • SOC-2 Compliance

CUSTOMER SUCCESS

  • Onboarding & Implementation - Self-Service
  • Heap University
Growth
Custom

Growth
Scale your start-up

All Free features, plus

  • Up to 40k sessions/month
  • All sources
  • 1 Destination
  • CSV export

ANALYTICS

  • Ad-Hoc Analytics
  • Reporting

DATA CAPTURE

  • Auto capture
  • APIs
  • Connect to Sources - Ultimate
  • Projects - 1

DATA ENGINE

  • Event Visualizer
  • Data Dictionary (Basic Governance)

INTEGRATIONS

  • Heap Activate - Connect 1 Destination

SECURITY

  • SOC-2 Compliance

CUSTOMER SUCCESS

  • Basic Technical Support
  • Onboarding & Implementation - Self-Service
  • Professional Services Packages
  • Heap University
Pro
Custom

Pro
Empower larger teams

All Growth features, plus

  • Custom sessions
  • 3 Projects
  • Access to all add-ons
  • Account-based analysis
  • Single Sign-On
  • Two-Factor Authentication

ANALYTICS

  • Ad-Hoc Analytics
  • Reporting
  • Account-Based Analytics

DATA CAPTURE

  • Auto capture
  • APIs
  • Connect to Sources - Ultimate
  • Projects - 3(Add-on More)

DATA ENGINE

  • Event Visualizer
  • Data Dictionary (Basic Governance)
  • Governance(Advanced) - Add-on

INSIGHTS

  • Report Alerts - Add-on

INTEGRATIONS

  • Heap Activate - Connect Custom Destinations
  • Heap Connect - Add-on

SECURITY

  • SOC-2 Compliance
  • Single Sign-On
  • Two-Factor Authentication

CUSTOMER SUCCESS

  • Basic Technical Support
  • Standard Support
  • Premium Support - Add-on
  • Onboarding & Implementation - Custom
  • Professional Services Packages
  • Heap University
  • Training Sessions with Heap Experts
  • Customer Success Manager
Premier
Custom

Premier
Drive agile collaboration across your organization

All Pro features, plus

  • Unlimited projects
  • Heap Connect
  • Heap Activate
  • Advanced Governance
  • Report Alerts
  • Premier support

ANALYTICS

  • Ad-Hoc Analytics
  • Reporting
  • Account-Based Analytics

DATA CAPTURE

  • Auto capture
  • APIs
  • Connect to Sources - Unlimited
  • Projects - Unlimited

DATA ENGINE

  • Event Visualizer
  • Data Dictionary (Basic Governance)
  • Governance(Advanced)

INSIGHTS

  • Report Alerts

INTEGRATIONS

  • Heap Activate
  • Heap Connect

SECURITY

  • SOC-2 Compliance
  • Single Sign-On
  • Two-Factor Authentication

CUSTOMER SUCCESS

  • Basic Technical Support
  • Standard Support
  • Premium Support
  • Onboarding & Implementation - Custom
  • Professional Services Packages -
  • Premium Packages Available
  • Heap University
  • Training Sessions with Heap Experts
  • Customer Success Manager
  • Success Architect - Add-on
View Price Page

SCREENSHOTS

Matomo Screenshots
View 8 screenshot(s)
Heap Screenshots
View 5 screenshot(s)

INTEGRATIONS

    NA
  • GitHub
  • Segment
  • Optimizely

ALTERNATIVES

Top alternatives to Matomo

Amplitude
Amplitude
Hotjar
Hotjar
Mixpanel
Mixpanel
umami
umami
Piwik PRO
Piwik PRO

Top alternatives to Heap

Tree
Tree
STACK
STACK
Propel Data
Propel Data
Squeaky
Squeaky
Kraftful Analytics
Kraftful Analytics