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Bot Platforms Software

4.2 263 user ratings

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Bot Platforms Software

4.9 73 user ratings

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Octane AI

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4.3 6 user ratings

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Overview

Description ManyChat is a comprehensive messaging bot creation platform that helps companies in generating messaging bots for Instagram direct messages, Facebook Messenger and SMS. The platform enables users to create two-way chatbots to communicate with customers in real-time and grow brand value. ManyChat comes with a simple drag and drop interface that does not require any coding knowledge for building messaging bots. These chatbots help users to generate qualified leads, increase product sales, deliver instant support and increase customer engagement rates simultaneously. Apart from chatting with customers, chatbots can also be used to deliver newsletters, coupons, booking confirmations, promotions and other relevant data through SMS or email. Moreover, ManyChat facilitates real-time integration with external platforms, such as Shopify, MailChimp, Klaviyo, Google Sheets, Zapier, Hubspot, helping out users to generate personalised bots. Companies can either use pre-existing templates for bot creation or make out something useful from scratch as per requirements. Read more UChat is a platform that design and build a chatbot to automate tasks and turn conversion. Build stronger relationships with customers by delivering targeted content and anticipating their reactions. Octane AI delivers a Facebook Messenger bot for Shopify merchants to increase their revenues. Users can create pop-ups for their customers that enables them to subscribe to the bot for exclusive discounts, shipping updates, back in stock notifications, and more. It also allows users to send personalized Facebook messages to customers reminding them of the items left in their abandoned cart. Support teams can manage and answer specific customer queries directly through Facebook, while empowering merchants to send custom follow-up messages about anything, including deals, instructions, content, subscriptions, and more. They can have an engaging two-way conversation with customers, personalized product recommendations, segment customers, build up Facebook Messenger subscribers, and more. Octane AI is integrated with popular e-commerce tools, such as Shopify, Klaviyo, Yotpo, Recharge, Gorgias, and more. Other relevant features include VIP support, on-boarding assistance, advanced customer segmentation and targeting, custom flows, enterprise-level security, and powerful analytics and integrations. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $10.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $10.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $9.00.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Online
  • Online
  • Online
API Support
  • NA
  • Available
  • NA

Reviews & Ratings

User Rating
4.2/5 263 user ratings
4.9/5 73 user ratings
4.3/5 6 user ratings
Rating Distribution
  • Excellent

    59.7%
  • Very Good

    24.7%
  • Average

    2.7%
  • Poor

    0.8%
  • Terrible

    12.2%
  • Excellent

    93.2%
  • Very Good

    6.8%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    33.3%
  • Very Good

    66.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Ease of Use, Extensive Integrations, Effective Automation, Comprehensive Features

    Limited Customization Options, Occasional Technical Issues, Facebook Dependency, Lack of Multi-language Support

    Extensive Integrations, Omnichannel Support, Ease of Use, Powerful Automation

    UI Design, Learning Curve, Mobile App Issues, Limited Analytics

    Not Available
Review Summary

Overall, users appreciate ManyChat's ease of use, customer support, and automation capabilities. They find it user-friendly, even for beginners, and praise its drag-and-drop interface and intuitive design. The platform's customer support is responsive and helpful, and users value their quick resolution of issues. ManyChat's automation features are also well-received, enabling businesses to streamline their communication and marketing efforts. However, some users have encountered occasional bugs and glitches, and a few have expressed concerns about the platform's pricing.

Uchat is praised for its ease of use, wide range of integrations, and rapid development of new features, including its recent ChatGPT integration. Users find it particularly valuable for automating customer support, lead generation, and appointment scheduling across various platforms. While the user interface could be improved, the active support team and comprehensive tutorials make the platform accessible for both beginners and experienced users. However, some users miss a native web chatbot feature and point to the learning curve as a potential drawback.

Not Available
Pros & Cons
  • User-friendly drag-and-drop interface
  • No coding required for bot creation
  • Real-time integration with external platforms
  • Occasional bugs and glitches
  • Concerns about pricing
  • Visual Flow Builder for chatbot automation
  • Targeted content delivery and reaction anticipation
  • Extensive integration options
  • No reviews available
Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $10.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $10.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $9.00.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Pro $10.00 $10.00 per month

Free Free

Business $10.00 $10.00 per month

Custom Custom

Basic $9.00 $9.00 per month

PRO $209.00 $209.00 per month

Premium $999.00 $999.00 per month

 
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Vendor information

Company Details Located in: San Francisco, California Located in: Melbourne, Australia Founded in: 2020 Located in: San Francisco, CA - 94590
Contact Details

Not available

https://manychat.com/

Not available

https://www.uchat.com.au/

94120-7775

https://www.octaneai.com/

Social Media Handles

FAQs

What are the key features of ManyChat?

ManyChat offers features like chatbot creation, real-time communication, lead generation, sales growth, customer support, and personalized messaging.

What are the key features of UChat?

UChat's key features include chatbot design and building, task automation, targeted content delivery, and reaction anticipation.

Which SaaS products can ManyChat integrate with?

ManyChat integrates with Google Sheets, ActiveCampaign, Shopify, Zapier, and MailChimp.

Which SaaS products can UChat integrate with?

UChat integrates with Google Cloud Dialogflow, Gmail, Integromat, SMTP, Stripe Payments, Slack, TargetEveryOne, Pabbly Connect, Twilio Flex, Integrately, MailChimp, MessageBird, SendGrid, Google Sheets, Zoho CRM, 360dialog, Shopify, and Zapier.

What are the alternatives to ManyChat?

The top alternatives to ManyChat are MobileMonkey, ChatFuel, Botpress, ChatQ, and Instabot.

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