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| Description | Make your data more useful than ever before with advanced analytics and feature-rich dashboards from ManageEngine Analytics Plus. You can connect to any data source and upload files, spreadsheets, URL feeds and a lot more with absolute ease. Build complex reports on its easy-to-use interface and represent your data on a variety of charts, widgets and tabular views. You can also combine multiple reports and view it on a single dashboard and use its powerful formula engine to derive metrics from complex data and reports. Integrate with ManageEngine’s ITSM, support and IT support suite and get a better insight into your helpdesk and customer support operations. Read more | Freshservice is a complete and highly efficient project management software that facilitates crafting a professional-grade project right from the grassroots-level. Real-time project dashboard allows easy tracking, monitoring and assessing all the project phases as it progresses. The tracking indicator also keeps the team alert against the deadline. The software allows impressive collaboration, where team members can add comments on any given project. Better project status visibility is possible with Fresh Service. It comes equipped with many useful project management features. The software, besides IT project management, also can help in ITSM and IT asset management as well. Read more |
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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From the reviews, users appreciate Freshservice's user-friendly interface and its comprehensive features, which include incident management, asset management, and customer self-service. Freshservice is also praised for its strong customer support and the dedication of its team in accommodating user requests and addressing issues promptly. Additionally, it integrates easily with other applications, enhancing workflow efficiency. However, some users have expressed concerns about its occasional glitches and the need for improvement in reporting and analytics capabilities. Overall, Freshservice is a reliable and robust ITSM solution that caters to the needs of various businesses, making it a popular choice among users. |
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Personal edition Free Professional edition Perpetual $5,995.00 $5,995.00 One time payment Professional edition Annual Subscription $2,395.00 $2,395.00 per year |
Starter $19.00 $29.00 per user / month Growth $49.00 $59.00 per user / month Pro $95.00 $115.00 per user / month Enterprise $119.00 $145.00 per user / month |
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HelpDesk
4.5 Based on 64 Ratings |
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| Company Details | Located in: Pleasanton, USA | Located in: San Mateo, California Founded in: 2011 |
| Contact Details |
+1-925-924-9500 https://www.manageengine.com/analytics-plus/ |
+1 (866) 832-3090 https://www.freshworks.com/freshservice/ |
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