Home/Compare/MailChimp vs SurveyMonkey
Updated on: October 20, 2020

MailChimp vs SurveyMonkey

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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Overview

Summary

Create targeted email or ad campaigns by connecting with MailChimp, an email marketing software that specializes in making sure that your emails reach the right people at the right time. It targets your customers based on behaviour, preferences, previous purchases and also sends a series of emails with just a single API request. MailChimp enables you to reach a wider audience with its ad campaigns on Google, Facebook and Instagram. It also provides you with advanced reporting features which lets you access your sales, revenue or any other report from anywhere, anytime. Its mobile app features a number of intent-based templates that lets you create and send campaigns directly from your phone. ..read more

One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc. ..read more

Features

360 Degree Feedback

A/B Testing

Abandoned Cart Email

Auto-Responders

Click Map

Click-through Tracking

Contact List Import

Contact Management

Custom Survey URLs

Data Analysis Tools

Delivery by Time Zone

Document Library

Drag and Drop Editor

Drip Campaigns

Email Distribution

Email Scheduling

Embeddable Survey

Event Triggered Email

Facebook Ads

Free Stock Photos

Google Remarketing Ads

Instagram Ads

Kiosk Survey

List Segmentation

Mailing List Management

Mobile App

Mobile Survey

Multiple Question Types

Multivariate Testing

Offline Response Collection

Online Survey

Phone Survey

Predesigned Email Templates

Question Branching

Question Library

RSS to Email

Real-time Email Editor

Send Time Optimization

Sign Up Forms

Site Intercept Survey

Skip Logic

Spam Check

Support Audio / Images / Video

Survey Templates

Template Management

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Atlanta, Georgia

San Mateo, CA

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Up to 2,000 Contacts
  • 1 Audience
  • Marketing CRM
  • Creative Assistant (Beta)
  • Website Builder
  • Mailchimp Domain
  • Forms & Landing Pages
Essentials
$10.37 /Month

Features

  • Up to 50,000 Contacts
  • 3 Audiences
  • Everything in Free plan, plus
  • All Email Templates
  • Multi-Step Journeys
  • Custom Branding
  • A/B Testing
  • 24/7 Email & Chat Support
Standard
$15.49 /Month

Features

  • Up to 100,000 Contacts
  • 5 Audiences
  • Everything in Essentials plan, plus
  • Customer Journey Builder + Branching Points
  • Send Time Optimization
  • Behavioral Targeting
  • Custom Templates
  • Dynamic Content
Premium
$309.87 /Month

Features

  • 200,000+ Contacts
  • Unlimited Audiences
  • Everything in Standard, plus
  • Advanced Segmentation
  • Multivariate Testing
  • Comparative Reporting
  • Unlimited Seats & Role-Based Access
  • Phone Support
Transactional Email
Others

Each block is a credit for 25,000 emails (500 free email sends)

1 to 20 blocks and 1 to 500k emails for $20/block

21 to 40 blocks and 500k to 1M emails for $18/block

41 to 80 blocks and 1M to 2M emails for $16/block

81 to 120 blocks and 2M to 3M emails for $14/block

121 to 160 blocks and 3M to 4M emails for $12/block

161+ blocks and 4M+ emails for $10/block

Features

  • Global infrastructure
  • Scalable analytics
  • Email options
  • Developer guides
  • API reference
View Price Page
Basic (Personal Plan)
Free

Features

  • Number of Surveys : Unlimited
  • Questions per survey : 10 questions per survey
  • Number of responses : View 100 responses per survey
  • Get responses via web, social or email
  • Number of collectors : Use 3 collectors per survey
  • Pop up online surveys
  • Track email responses
  • Mobile apps for iOS and Android
  • 24/7 email support
  • 13 essential question types
  • All languages supported
  • Pagination
  • Labeling, titles and numbering
  • Expert, pre-written survey templates : 40 short survey templates
  • Question Bank approved questions
  • Fully accessible, 508 compliant surveys
  • Matrix questions
  • Collect contact information
  • Video and image questions
  • Rating questions
  • Quiz scoring and instant results
  • Progress bar
  • Text formatting
  • Real time results
  • Share survey data
  • SurveyMonkey Global Benchmarks
  • Data trends
  • Filter and compare results : 1 filter
  • Dashboard
  • Require answer completion
  • Answer validation
  • Randomize answer choices
  • Set survey end date
  • View respondent's IP address
  • Record respondent email address
  • Set max response count
  • Password-protected surveys
  • Enable IP blocking
  • Send surveys
  • Mobile SDK
Team Advantage (Business Plan)
$28 /User/Month

Features

  • Started with 3 users, billed annually
  • Sharing a survey and specifying read and edit access
  • Gather all your comments in one place
  • Let team members analyze, filter, and export results
  • Notify others of new replies
  • Shared library of materials for branded surveys
  • Add or redefine accounts at any time
  • Free integration with popular collaboration applications
  • Unlimited number of surveys, questions and answers
  • Fast 24-hour email support
  • Phone support and 24/7 email support
  • Experiment with customizable feedback
  • Customizable logos, colors, and survey URL
  • Jumping questions and pages
  • Exporting all material (CSV, PDF, PPT, SPSS, XLS)
  • Accept payments
  • Advanced analysis capabilities
  • SurveyMonkey Industry Benchmarks
  • Multilingual survey surveys
Team Premier (Business Plan)
$75 /User/Month

Features

  • Started with 3 users, billed annually
  • Includes features of Team Advantage Plan, plus
  • Phone support and 24/7 email support
  • Cross tabulation
  • Unlimited filtering and comparison rules, data trends
  • Advanced query logic tools
  • Block Randomization
  • Branded surveys
  • Redirection at the end of the survey
  • Removes the SurveyMonkey footer
  • Create private applications using direct API access
Enterprise (Business Plan)
Custom

Features

  • Powerful management tools
  • Integrations and collaboration features for your organization
  • Includes features of Team Premier plan, plus
  • Unlimited API access
  • Adaptive subscription types for multiple users
  • HIPAA Compatible Features
  • Customization and branding
  • Integrations: Salesforce, Marketo, Eloqua and Tableau
  • Administrator build screen and user management
  • Account management and migration
  • Enhanced management and security features
  • Single Sign On (SSO)
  • Activity tracking with monitoring logs
  • My Account Manager
Premier (Personal Plan)
$99 /Month

$1,188 billed Yearly

Features

  • Includes features of Advantage plan, plus
  • Phone support
  • Advanced survey logic
  • Block randomization
  • Survey completion redirect
  • Remove SurveyMonkey footer
  • White label surveys
  • Crosstabs
  • Get direct API access
Advantage (Personal Plan)
$32 /Month

$384.00 billed Yearly

Features

  • Inlcudes Features of Standard Plan Plus
  • Recurring surveys
  • Accept Payments
  • Kiosk Mode: Inactivity Timer
  • Kiosk Mode: Passcode Lock
  • Additional user accounts (Included with business plans)
  • Build surveys together (Included with business plans)
  • Analyze results together (Included with business plans)
  • Shared templates (Included with business plans)
  • Shared themes (Included with business plans)
  • Shared library (Included with business plans)
  • Prioritized email support : Under 1 hour
  • Team ownership (Included with business plan)
  • Additional users (Included with business plan)
  • Consolidated billing (Included with business plan)
  • File upload
  • Question and page randomization
  • A/B test question type
  • Response quotas
  • Multilingual surveys
  • Custom HTML email invitations
  • Question and answer piping
  • Carry forward responses
  • Custom variables
  • SurveyMonkey Industry Benchmarks
  • Statistical significance
  • Export to SPSS
  • Extract data
  • Mobile SDK - Data Pull
Standard (Personal Plan)
$99 /Month

Features

  • Includes Features of Basic Plan Plus
  • Number of responses : 1000 responses per month
  • Number of collectors : Unlimited
  • Expedited email support
  • Expert, pre-written survey templates : 180+
  • Quizzes Pro
  • Question and page skip logic
  • Matrix of dropdown menus
  • Add your logo
  • Custom themes, colors and more
  • Premium themes
  • Custom SurveyMonkey URL
  • Display a 'thank you' page
  • Display disqualification page
  • Subtle SurveyMonkey footer
  • Filter and compare results
  • Dashboard
  • Word clouds
  • Tag written answers
  • Dashboard: Password protection
  • Generate custom charts and reports
  • Print reports
  • Download results as CSV, XLS or PDF
  • Download results in PPT format
  • Confirmation Email to Respondents

Note : 1000 responses per month $0.071 per additional response. SurveyMonkey Audience responses sold separately.

View Price Page

SCREENSHOTS

MailChimp Screenshots
View 3 screenshot(s)
SurveyMonkey Screenshots
View 6 screenshot(s)

INTEGRATIONS

  • Slack
  • Hootsuite
  • Insightly
  • LiveAgent
  • Accelo
  • Fomo
  • Vtiger
  • Zapier
  • Automate.io
  • PieSync
  • Formsite
  • Klipfolio Dashboard
  • Copper (ProsperWorks CRM)
  • Formstack
  • Teamgate
  • Workato
  • LeadDyno
  • ReferralCandy
  • Outgrow
  • Olark
  • Hull
  • mailfloss
  • CS-Cart
  • Chargebee
  • BigCommerce
  • Miva
  • Typeform
  • SurveyMonkey
  • Survicate
  • Paperform
  • QuickTapSurvey
  • Eventbrite
  • Xero
  • Autopilot
  • Promoter.io
  • WordPress
  • Joomla
  • Drupal
  • Leadpages
  • Unbounce
  • PrestaShop
  • Squarespace
  • X-Cart
  • Magento
  • WooCommerce
  • LiveChat
  • Salesforce
  • Pipedrive
  • Shopware
  • 3dcart
  • Dasheroo
  • Tableau
  • Marketo
  • CleverReach
  • Slemma
  • Trello
  • Google Forms
  • Octoboard
  • Emma
  • Zapier
  • Automate.io
  • Klipfolio Dashboard
  • Eventbrite
  • Freshdesk
  • ActiveCampaign
  • Teamgate
  • MailChimp
  • Freshservice
  • Zoho Campaigns
  • DataHero
  • HubSpot CRM
  • Salesforce
  • Shopify
  • Mad Mimi
  • Benchmark Email
  • Crazy Egg
  • DiscoverText

ALTERNATIVES

Top alternatives to MailChimp

Constant Contact
ConvertKit
GetResponse
AWeber
SendPulse

Top alternatives to SurveyMonkey

Google Forms
Typeform
Wufoo
Doodle
MailChimp