Home/Diagramming Software/Lucidchart vs CustellenceUpdated on: March 29, 2024

Compare Lucidchart vs Custellence

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Lucidchart is a diagramming solution that enables you to create diagram more easily on any device. You can create a wide variety of diagrams, which includes simple flowcharts and complex technical diagram, and anything in between. Lucidchart enables you to use your own live data to create your diagrams, as well as to import data from a range of different sources that you already use to collect and store data. To create these diagrams, you can use Lucidchart’s drag-and-drop interface, or create more professional and integrate mockups and network diagrams.Lucidchart integrates with other leading productivity apps, such as Microsoft Office, Atlassian, and Google’s G Suite. It’s also accessible from mobile devices. You can manage user accounts, configure permissions, and auto-provision new accounts quickly so you won’t lose access to any diagrams when their creators leave your company. Lucidchart also allows you to give access to all users from one master account. ..show more

Custellence is an easy-to-use tool for customer journey maps, user stories, experience maps, and service blueprints. Create professional journey maps, user stories, experience maps, and service blueprints, in no time and without having to be a visual designer. Present & share maps with team and stakeholders to boost engagement and buy-in. Save all the data you need, and decide when to show the big picture for decision making, or dig into details when in development. Keep the map in constant change, and stay on the customer-centric track, to move things forward faster and more efficiently than ever. ..show more

Features

Data Import-Export Helps in importing and exporting data

Diagram Templates Features templates or themes to help in creating diagrams without any hassle

Drag and Drop Makes designing easy by simple drag and drop of symbols and elements.

Flowchart Helps in creating flowcharts to depict workflow, process steps or an algorithm

For Developers Helpful for Information Technology (IT) developers to design engaging applications

Mind Map Helps in creating mind maps to enable one capturing the thoughts and bringing them into reality in the visual form

Multi-User Collaboration Allows multiple users to work on one project to ensure effective team work

Organizational Charting Helps in designing a chart that visually represents the internal structure of an organization

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

South Jordan, Utah

Stockholm, Sweden

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Editable documents: 3
  • Professional templates: 100
  • Collaboration: Basic
  • Integrations: Basic
  • Security
Individual
$7.95 /Month

Features

  • Editable documents: Unlimited
  • Professional templates: 1000+
  • Collaboration: Basic
  • Integrations: Basic
  • Security
Team
$6.67 /User/Month

Features

  • 3 Users
  • Editable documents: Unlimited
  • Professional templates: 1000+
  • Collaboration: Advanced
  • Integrations: Advanced
  • Security
  • Easy admin controls: Basic
Enterprise
Custom

Features

  • Editable documents: Unlimited
  • Professional templates: 1000+
  • Collaboration: Advanced
  • Integrations: Advanced
  • Security
  • Easy admin controls: Advanced
  • Advanced data and automation
  • SSO
View Price Page
Free
Free

For teams and individuals dipping their toes in journey mapping.

Features

  • One journey map
  • 60 cards in journey map
  • Export to PNG
Professional
$30 /User/Month

For 1 User

For teams and organisations that wants the best tool for state-of the art journey mapping. The fastest way to get started, get results and scale customer centricity in your organisation.

Features

  • Unlimited journey maps
  • Unlimited cards in maps
  • Unlimited workspace members
  • Unlimited workspace guests
  • Team management
  • Flexible adding of users to workspace
  • Unlimited view sharing
  • Presentation mode
  • Real-time collaboration
  • Public link sharing
  • Export to PDF, PNG and Excel
  • 128 bit SSL encryption and daily backups
  • Activity logs
  • 100 MB upload size limit
  • Card and multiple payment options
  • Team common map structure
  • Fully compliant with GDPR
  • Support from real humans within 24 hours
  • Template library with professional journey maps & service blueprints

Based upon the Number of Users, the pricing plan varies.

Enterprise
Custom

For organisations with procurement, advanced security, and support needs.

Features

  • Includes features of Professional plan, plus
  • Tailored plan
  • Multiple workspaces
  • Dedicated Success manager
  • Procurement & invoicing
  • Security and GDPR assessment
  • SSO, Microsoft Azure, Google
  • On-premise installation
  • Image library
  • Priority support
  • Tailored Customer Success Program
  • Customer experience coaching
  • Online training course
View Price Page

SCREENSHOTS

Lucidchart Screenshots
View 5 screenshot(s)
Custellence Screenshots
View 2 screenshot(s)

INTEGRATIONS

  • GitHub
  • Slack
  • BambooHR
  • Quip
  • Zapier
    NA

ALTERNATIVES

Top alternatives to Lucidchart

Spark CMS
Spark CMS
SmartDraw
SmartDraw
Gliffy
Gliffy
Figma
Figma
Miro
Miro

Top alternatives to Custellence

UXPressia
UXPressia
Lucidchart
Lucidchart
Creately
Creately
SmartDraw
SmartDraw
Gliffy
Gliffy