Home/UX Software/Lookback vs UXArmyUpdated on: April 19, 2024

Compare Lookback vs UXArmy

92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Lookback
Lookback UX Software (51 Ratings)
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
UXArmy
UXArmy UX Software (66 Ratings)
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Lookback

Lookback

UX Software (51 Ratings)
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
UXArmy

UXArmy

UX Software (66 Ratings)
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Overview

Summary

Lookback is a powerful user research software that helps businesses monitor the usage levels of their own apps and websites. The platform can be used to interview customers situated in different parts of the globe and then gain valuable insights. Apart from scheduling interviews, brands can even send test links to individual users to ask for their opinions. An inbuilt collaborative dashboard helps developers to invite other collaborators and conduct research as per convenience. The platform also promises dedicated participant apps and customisable highlights for individual participants and teams. Lookback also allows private projects where users can control the interview process to secure sensitive information. For large teams working together, a dedicated tag feature makes it easy for developers to point out a detected bug, monitor important insights or highlight a specific timing that other members do not miss out upon. ..show more

UXArmy is a remote platform that can be used for product prototyping and usability testing. With UXArmy at work, clients can iterate their designs based on usability evaluations, besides streamlining automated recruitment of matching test participants. It comes loaded with a plethora of tools enabling seamless performance. Functionalities like Unmoderated testing, where intensive interviews and live conversations are utilised to generate detailed but remote insights. Card sorting makes it convenient for designing information architecture plans, menus and navigation flow. Further, these tools are all designed to be useful for both expert developers as well as beginners. UX’s deep dive feature enables clients to conduct live conversations with their customers while recording them simultaneously. Important videos or significant bits can be downloaded with a single click and stored for future reference. While conducting conversations, authenticated and time-stamped notes can be relied upon to summarise the entire research automatically. In-session chats ensure that the customer is not distracted from his work while engaging in a meaningful conversation. ..show more

Features

Animation Helps doing motion design and animate the transitions for making UI elements lively

For Mobile Allows the application to run on mobile apps

For Websites Allows the application to run on websites

Heatmaps Heatmaps show where users have clicked on a page

Prototyping Helps increasing product design efficiency and enhances accuracy

Screen Activity Recording Allows recording every screen action during the user's session

Unmoderated Testing Helps conducting tests on fairly functional websites

Usability Testing Helps in finding if the system is user-friendly from the end-user perspective

User Journeys Helps to measure the overall experience the user had while interacting with the system

User Research Helps to study user behavior through task analysis and feedback methods

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Palo Alto, California

Singapore / +65 9489 1600

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Team
$99 /Month

billed Yearly

Features

  • 100 Sessions per year
  • Moderated & Unmoderated
  • Remote & In-Person
  • iOS, Android & Desktop
  • Virtual Observation Room
  • Take timestamped notes
  • Collaborate with your team
  • @mention stakeholders
  • Create highlights
  • Export notes
  • Export video files
  • Make projects private
  • Get unlimited storage
  • Access 24/7 Help Center
Insights Hub
$229 /Month

billed Yearly

Features

  • 300 Sessions per year
  • Moderated & Unmoderated
  • Remote & In-Person
  • iOS, Android & Desktop
  • Virtual Observation Room
  • Take timestamped notes
  • Collaborate with your team
  • @mention stakeholders
  • Create highlights
  • Export notes
  • Export video files
  • Make projects private
  • Get unlimited storage
  • Access 24/7 Help Center
  • Get priority Chat Support
  • Security Self-Assess
Enterprise
Custom

Features

  • Unlimited Sessions
  • Moderated & Unmoderated
  • Remote & In-Person
  • iOS, Android & Desktop
  • Virtual Observation Room
  • Take timestamped notes
  • Collaborate with your team
  • @mention stakeholders
  • Create highlights
  • Export notes
  • Export video files
  • Make projects private
  • Get unlimited storage
  • Access 24/7 Help Center
  • Get priority Chat Support
  • Security Self-Assess
  • Customer Success Manager
  • SAML-based SSO
  • Custom invoicing
  • Invite unlimited Observers
View Price Page
Free (Remote user testing)
Free

Features

  • Number of Tests : Unlimited
  • Your Testers Invites : 1 per test
  • Buy additional Panel testers : $34 per tester
  • Add more of your testers : $10 per tester
  • Demographic Filters
  • Screen recording
  • Voice recording
Starter (Remote user testing)
$59 /Month

Features

  • Number of Tests : Unlimited
  • Your Testers Invites : 2 per test
  • UXArmy Panel Testers : 2 per month
  • Buy additional Panel testers : $34 per tester
  • Add more of your testers : $10 per tester
  • Demographic Filters
  • Screen recording
  • Voice recording
Compass (Remote User Testing)
$129 /Month

Features

  • Number of Tests : Unlimited
  • Your Testers Invites : 3 per test
  • UXArmy Panel Testers : 5 per month
  • Buy additional Panel testers : $34 per tester
  • Add more of your testers : $10 per tester
  • Demographic Filters
  • Screen recording
  • Voice recording
Sprinter (Remote user testing)
$399 /Month

Features

  • Number of Tests : Unlimited
  • Your Testers Invites : 5 per test
  • UXArmy Panel Testers : 20 per month
  • Buy additional Panel testers : $34 per tester
  • Add more of your testers : $10 per tester
  • Demographic Filters
  • Screen recording
  • Voice recording
Enterprise (Remote user testing)
Custom

The software offers Enterprise pricing plan on basis of request.

Free (Moderated research)
Free

Features

  • Number of Sessions (Annually) : 3
  • Number of Projects : Unlimited
  • Desktop / Laptop
  • iPhone and Android phones
  • Briefing/Debriefing mode
  • Number of observers : 10
  • Maximum recording duration : 90 minutes
Surface (Moderated research)
$99 /Month

Features

  • Number of Sessions (Annually) : 120
  • Number of Projects : Unlimited
  • Desktop / Laptop
  • iPhone and Android phones
  • Briefing/Debriefing mode
  • Number of observers : 10
  • Maximum recording duration : 90 minutes
Profound (Moderated research)
$249 /Month

Features

  • Number of Sessions (Annually) : 360
  • Number of Projects : Unlimited
  • Desktop / Laptop
  • iPhone and Android phones
  • Briefing/Debriefing mode
  • Number of observers : 10
  • Maximum recording duration : 90 minutes
Enterprise (Moderated research)
Custom

Features

  • Number of Sessions (Annually) : Unlimited
  • Number of Projects : Unlimited
  • Desktop / Laptop
  • iPhone and Android phones
  • Briefing/Debriefing mode
  • Number of observers : Customised
  • Maximum recording duration : Customised
Individual (Card Sorting)
$79 /Month

Features

  • Unlimited Projects
  • Access to UXArmy Panel
  • Switch anytime to Annual Plan
  • UX experts advice
  • 24*7 Technical Support
Enterprise (Card Sorting)
Custom

Features

  • Unlimited Projects
  • Unlimited Access to UXArmy Panel
  • Customised Plan
  • UX consultation
  • 24*7 Technical Support
  • Customised SLA
Individual (Tree Testing)
$99 /Month

Features

  • Unlimited Projects
  • Access to UXArmy Panel
  • Switch anytime to Annual Plan
  • UX experts advice
  • 24*7 Technical Support
Enterprise (Tree Testing)
Custom

Features

  • Unlimited Projects
  • Unlimited Access to UXArmy Panel
  • Customised Plan
  • UX consultation
  • 24*7 Technical Support
  • Customised SLA
Individual (Participatory Design)
$79 /Month

Features

  • Unlimited Projects
  • Access to UXArmy Panel
  • Switch anytime to Annual Plan
  • UX experts advice
  • 24*7 Technical Support
Enterprise (Participatory Design)
Custom

Features

  • Unlimited Projects
  • Unlimited Access to UXArmy Panel
  • Customised Plan
  • UX consultation
  • 24*7 Technical Support
  • Customised SLA
View Price Page

SCREENSHOTS

Lookback Screenshots
View 2 screenshot(s)
UXArmy Screenshots

ALTERNATIVES

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